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Explorer Travel Insurance Reviews

4.6 Rating 5,995 Reviews
94 %
of reviewers recommend Explorer Travel Insurance
4.6
Based on 5,995 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Explorer Travel Insurance Reviews

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous
Anonymous  // 01/01/2019
good service
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Posted 4 years ago
Cannot say any more as I didn’t get to the holiday due to covid rules.
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Posted 4 years ago
No comment as I did not have a cause to use it to make a claim
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Posted 4 years ago
I have used this company previously for my parents, they were fantastic when I had to claim as my dad was far too ill to travel when it came to him going away, so I thought I would give them a try for my husband and myself for an annual policy. Unfortunately for us, my husband had to have a major operation so we had to cancel our holiday, it was not as straightforward as usual as covid had put a lot of pressure on the company with cancellations. However a wonderful gentleman called Ian got onto the case for us and everything was sorted out quickly in the end. I will be using the company again and would recommend them.
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Posted 4 years ago
Quick and easy.
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Posted 4 years ago
Been with Explorer for a number of years. They were extremely helpful in assisting with the need to return early from holiday following a family bereavement.
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Posted 4 years ago
Buying explorer insurance was easy.I have bought this before and never had any problems .
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Posted 4 years ago
Easy website to use. The cover we had is just what we wanted. Would recommend to anyone.
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Posted 4 years ago
Great policy for older clients with pre-existing medical conditions
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Posted 4 years ago
I’ve used Explorer Travel for a couple of years now and I’m very happy with the service. Easy to arrange, competitive price and clear guidance given. I particularly like they email you emergency contacts just before you leave on your trip, as they are so handy to have in your in-box. Will use again definitely.
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Posted 4 years ago
Easy to use website and medical declaration forms. Have used this company for a number of years as they have very competitive prices for covering pre existing conditions. We know they are reliable if you need to claim as we have unfortunately had to do this after my husband fell and broke his hip in Egypt. Had no trouble claiming and getting help while out there. There were a couple of problems during the event but nothing major. You only know how good an insurance policy is until you need to use it.
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Posted 4 years ago
Very easy to do had no problems
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Posted 4 years ago
Easy process
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Posted 4 years ago
It was the best value for my needs on the market
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Posted 4 years ago
Simple online purchase, good value for money and good cover. ideal for someone with a pre-existing medical condition. I will continue to use Explorer.
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Posted 4 years ago
I have given a neutral 3 stars as a true review can only be completed if, should I have a claim, we see how well you deal with that claim at that time. Hopefully very well!
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Posted 4 years ago
Been with this company for years. Easy to navigate website, competitive policies and always prompt response to any queries I have. Also, during Covid-19 when holidays were cancelled they behaved with integrity which says a lot about the company as a whole. Top marks!
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Posted 4 years ago
So far pleased with my purchase, But Hopefully will not get to know how good
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Posted 4 years ago
Used them before never had any bother any good price
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Posted 4 years ago
Premium costs are fair, good customer service. Only until a claim is made could I comment more
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Posted 4 years ago
Explorer Travel Insurance is rated 4.6 based on 5,995 reviews