Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,786 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,786 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Your representative was clear and efficient.”

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Posted 5 years ago

“My expectation was that my insurance would cover me for a missed flight connection. If I had only read the small print more carefully and realised that an insurance company would find a way out of paying.”

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Posted 5 years ago

“Easy to obtain travel insurance with no fuss”

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Posted 5 years ago

“Used this company last year, so first point of contact this year. Very constrictive & helpful phone conversation flowed easily using last year’s policy no. as reference. Data on previous medical conditions accessed & updated. As stress free experience when compared to other insurance renewals in general.”

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Posted 5 years ago

“Taking out the Annual Travel policy was relatively straight forward but as I was effectively renewing my previous policy it could have been made easier as I was advised at the outset that I had to re-enter all my details and medical history. Whilst I appreciate that the information needs updating each year it would be much simpler to have something like a re-confirm button for the data that hasn't changed or where there is a need to have the data actively reconfirmed. I was also a little disappointed to find that as I am now over 65 the cover is reduced to a maximum of 30 days per trip (from 45) just when I now have more time to take longer trips. Presumably this is due to health issues as you get older but could there not be a supplementary premium for additional extended trip periods e.g. an extra 15 days, an extra 30 days etc. However, although this may sound like a negative review it isn't, I am happy with the the company, the policy and, subject to price, I expect I will renew again next year.”

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Posted 5 years ago

“We have used Explorer several times now. We have not made any claims, but the service we have received when buying the insurance was very good.”

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Posted 5 years ago

“Competitive rates and covers my husband’s illnesses.”

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Posted 5 years ago

“I was very pleased with the way you arranged for my travel insurance and will recommend Explorer to anyone in the future. Well done.”

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Posted 5 years ago

“The purchasing was very helpful And explanatory also helpful in choosing the right insurance .”

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Posted 5 years ago

“Have taken out quit a few of your travel insurance for my cruises”

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Posted 5 years ago

“Query on phone dealt with promptly an efficiently”

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Posted 5 years ago

“I have bought travel insurance from Explorer Travel for a few years now and have been pleased with the prices quoted compared with other companies. would certainly recommend you getting a quote.”

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Posted 5 years ago

“We've had an annual policy with Explorer for several years and are satisfied with the cover provided and price compared to other insurers. Of course, we haven't had to 'put them to the test' but also hope we won't have to make a claim.”

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Posted 5 years ago

“the right cover at the right price, when you want it, to cover all eventualities and medical conditions”

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Posted 5 years ago

“always found to be easy to organise & of a reasonable value with pre-medical conditions being included”

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Posted 5 years ago

“Competitive price and easily filled out application”

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Posted 5 years ago

“Website very easy to use. Very competitive prices.”

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Posted 5 years ago

“Easy obtain on line with excellent insurance cover”

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Posted 5 years ago

“Easy to buy and a reasonable price. Cover seems good, but have never yet had to make a claim.”

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Posted 5 years ago

“Very reasonable charges. Gives exactly what I need”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,786 reviews