Login
Start Free Trial Are you a business?? Click Here

Explorer Travel Insurance Reviews

4.6 Rating 5,797 Reviews
94 %
of reviewers recommend Explorer Travel Insurance
4.6
Based on 5,797 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
Documents Delivered On-time
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read Explorer Travel Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Really good customer service - spoke with a very friendly team member who answered my questions very well. Thanks for you help!
Helpful Report
Posted 5 years ago
The online form was fairly straightforward including all the declarations for various ailments. The quote was instantaneous and payment simple to achieve. The various documents were accessed from an email and were easy to download.
Helpful Report
Posted 5 years ago
Excellent customer service, used your service 3/4 times and will again for next February if not before thanks
Helpful Report
Posted 5 years ago
Quick and efficient, easy to understand over the phone service.
Helpful Report
Posted 5 years ago
I HAVE USED EXPLORER ON SEVERAL OCCASIONS AND HAVE HAD NO PROBLEMS AT ALL. I HAD TO CANCEL MY HOLIDAY ON ONE OCCASION AND CLAIMING MY REFUND WAS STRAIGHT FORWARD. I HAD NO HESITATION ON USING EXPLORER AFTER THAT.
Helpful Report
Posted 5 years ago
Fairly easy to complete the forms on-line and to receive a competitive quote plus the benefits, ie medical costs etc, are of a very reasonable level.
Helpful Report
Posted 5 years ago
Very reasonable and fairly extensive cover. Also good for pre-existing conditions. I've found their customer service very responsive when required.
Helpful Report
Posted 5 years ago
Easy to use on line application
Helpful Report
Posted 5 years ago
Used them for last 5 cruises,never had a claim but they cover all my medical conditions including COPD arrhythmia and blood pressure and cholesterol for a reasonable price .site easy to use also
Helpful Report
Posted 5 years ago
So easy to get and reasonably priced medical add on
Helpful Report
Posted 5 years ago
Easy to purchase online. I like the option to set all excesses to nil for a small extra charge on the policy.
Helpful Report
Posted 5 years ago
very straight forward
Helpful Report
Posted 5 years ago
The operator I dealt with was great
Helpful Report
Posted 5 years ago
have used you before so was happy to go again however a big hike in cost understand able due tochanges in my health
Helpful Report
Posted 5 years ago
One of the best Travel Insurance Companies.
Helpful Report
Posted 5 years ago
Very helpful when I noticed a mistake on paperwork fix it straight away
Helpful Report
Posted 5 years ago
Easy to purchase and provides everything I need for every trip!
Helpful Report
Posted 5 years ago
I like Explorer for a number of reasons though I haven't had to make a claim so that may be a different experience. They are friendly on the telephone and are good at explaining any potential issues. They maintain a reasonable price in a competitive market and I have every intention of using them again.
Helpful Report
Posted 5 years ago
Excellent cover at a reasonable price. And when we had to claim for missed ports on a cruise it was handled efficiently
Helpful Report
Posted 5 years ago
it was quick, easy to use, and no headache achieved
Helpful Report
Posted 5 years ago
Explorer Travel Insurance is rated 4.6 based on 5,797 reviews