Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,929 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“Got good deal for 12 day cruise to the Persian gulf for Jan 2020 so inquired about a 8 day cruise around the Mediterranean and got a quote twice the cost of the Persian one so not very consistent”

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Posted 5 years ago

“Straightforward quotation process with generous acceptance terms for existing medical conditions and favourable premiums compared to other providers”

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Posted 5 years ago

“Excellent process and service when purchasing this travel insurance on line.”

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Posted 5 years ago

“This is our sixth policy with Explorer Travel Insurance and it has always been easy to buy, reasonably priced, and the service excellent.”

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Posted 5 years ago

“I have been using explorer insurance for more than ten years now and have been very pleased with both the service and the premium. As a cancer survivor it is nice to know I can still find affordable insurance. In fact my condition is now noted but no extra premium is added! The only reason I haven’t given five stars is that I, fortunately, have never needed to claim!”

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Posted 5 years ago

“Straightforward to get a quote and fair terms and conditions.”

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Posted 5 years ago

“Used Explorer for a number of years. Online system is easy to use and instant quotes. Purchasing is as efficient. Not had to claim so can’t comment on the process of doing so. Will continue to use Explorer when required again.”

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Posted 5 years ago

“The company settled a claim I made for a cancellation because of a medical emergency very efficiently. I therefore decided to re insure with you”

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Posted 5 years ago

“A very good price to insure for holiday...used half a dozen times, but never had need to make a claim, probably a good thing.”

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Posted 5 years ago

“very happy with the service and prompt reply to r request for holiday cover ,,”

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Posted 5 years ago

“Would help if just the front page of the main policy document contained details of the cover and the contact details to use in case of an emergency. Having to take 4 or 5 pages of the full document with you when you travel is not ideal.”

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Posted 5 years ago

“prices good”

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Posted 5 years ago

“Questions are answered immediately. One do not have to wait days or weeks for an answer. It is very effective and efficient. As an older person it helps me. I have always been pleased with the Service offered.,”

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Posted 5 years ago

“Excellent.”

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Posted 5 years ago

“Easy, clear to understand policy and competitive. User friendly website”

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Posted 5 years ago

“IMPRESSIVE.”

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Posted 5 years ago

“Had occasion to use the claims system for a cancelation after my parent died. There are obvious security checks but all worked well. I have been using Explorer for 6 years and numerous visits to Australia and USA.”

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Posted 5 years ago

“Competitive service”

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Posted 5 years ago

“I appreciate being able to ring up, speak to someone with very little delay and being dealt with in a very professional, friendly and efficient way.”

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Posted 5 years ago

“This is the second year I have purchased an annual travel policy. As I am over 70 and take medication for high blood pressure (mild), I found this company to be very friendly and helpful in all my dealings with them. Thankfully I have never needed to make a claim, so I am unaware of how that would be.”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,929 reviews