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Explorer Travel Insurance Reviews

4.6 Rating 5,915 Reviews
94 %
of reviewers recommend Explorer Travel Insurance
4.6
Based on 5,915 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
Documents Delivered On-time
Greater than 94%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Cancellations & Refunds
Cancellation Process
Very Easy
Read Explorer Travel Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Easy, clear to understand policy and competitive. User friendly website
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Posted 5 years ago
IMPRESSIVE.
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Posted 5 years ago
Had occasion to use the claims system for a cancelation after my parent died. There are obvious security checks but all worked well. I have been using Explorer for 6 years and numerous visits to Australia and USA.
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Posted 5 years ago
Competitive service
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Posted 5 years ago
I appreciate being able to ring up, speak to someone with very little delay and being dealt with in a very professional, friendly and efficient way.
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Posted 5 years ago
This is the second year I have purchased an annual travel policy. As I am over 70 and take medication for high blood pressure (mild), I found this company to be very friendly and helpful in all my dealings with them. Thankfully I have never needed to make a claim, so I am unaware of how that would be.
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Posted 5 years ago
Very helpful member of staff who helped me renew my annual travel insurance.
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Posted 5 years ago
Great cover at an excellent price.
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Posted 5 years ago
A well constructed web site where it's easy to choose the right product
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Posted 5 years ago
Have used them for last two holidays. They tick all the boxes and will use them again
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Posted 5 years ago
I have used Explorer for several years now with no problems. Fortunately I have not claimed from them. I have recommended them to my friends as prices are so good especially for over 60s/70s. Would have been 5 stars if I had experienced claim. Hope I never have to.
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Posted 5 years ago
Compared to other companies I think it’s really good value for the money you pay.
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Posted 5 years ago
Purchasing the Travel Insurance was quite easy to do. I will only know how good the insurance cover is if I am unfortunate enough to have to make a claim.
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Posted 5 years ago
Having used Explorer for the past 4 years we have found them to be very competitive with their pricing, having had 2 claims last year due to cancellations we were very happy with their response and efficiency in our settlement, hence we shall continue to use Explorer in the future.
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Posted 5 years ago
Very easy to use the web site Would like a quote to be saved for a couple of days before activating. It’s quite annoying to do the whole form again when ready to pay etc. Never had to claim so can’t comment on that aspect
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Posted 5 years ago
Comprehensive policy which I have now held for three years. Only made one small claim for theft of money and it was handled quick and efficiently.
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Posted 5 years ago
Very hard to evaluate a product unless it is put to the test. Website easy to use and quite clear on what is covered, and where one needs extra cover for various pursuits. Price wise compares well with other providers, though still seems expensive for Seniors with minor problems who are unlikely to claim.
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Posted 5 years ago
Won't know unless I have to claim. All me AFTER the cruise!
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Posted 5 years ago
Service good over phone. Product OK but only £5k covered was ideally not enough for me. Too quick to exclude minor current medical issues which have virtually no risk.
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Posted 5 years ago
Very efficient
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Posted 5 years ago
Explorer Travel Insurance is rated 4.6 based on 5,915 reviews