Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,883 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,883 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cruise insurance needs to be made more clearer other than that I am good with the policy best price when checking all other companies I would recommend explorer travel insurance”

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Posted 5 years ago

“I have no experience of making a claim but all the paperwork was very executive”

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Posted 5 years ago

“I got what I was looking for”

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Posted 5 years ago

“thankfully we’ve never had to claim on this insurance...we have bought from Explorer for the few years, we go to visit our family in Australia on a regular basis, we’d prefer to purchase a annual policy, however we are always away for more than 30 days plus my husband who has pre exsisting medical condition they die not seem to have a policy to suit those requirement. The single trip is more expensive, however Explorer are very competitive. Easy to purchase & the representive helpful on the phone . Let’s hope if we do ever need to claim we are happy with their response!”

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Posted 5 years ago

“Very competitive prices with adequate cover for all eventualities. Instant cover and very easy to navigate the questions.”

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Posted 5 years ago

“Easy to buy and good value. Luckily didn't have to make a claim so can't comment further.”

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Posted 5 years ago

“Good web site and easy to follow. especially if you have health issues.”

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Posted 5 years ago

“My husband done this on line for me. No problems at all”

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Posted 5 years ago

“Had used them previously and had a problem with an existing medical condition which required me to see a consultant prior to my cruise. Few phone calls to explorer and problem quickly dealt with at no extra cost. Have used them again this year.”

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Posted 5 years ago

“Was the most reasonable price”

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Posted 5 years ago

“We have used Explorer for many years now & fortunately not needed to make a claim so we can't say how a claim would be dealt with but I did make a mistake in my date this year but that was easily rectified with no charge”

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Posted 5 years ago

“Setting up the policy was good. I have no experience of claiming or problems arising”

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Posted 5 years ago

“HELPFUL AND STRAIGHTFORWARD, AS THEY SHOULD BE. THE PROOF OF THE PUDDING WOULD COME IF I NEEDED TO CLAIM!”

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Posted 5 years ago

“This is the second year running I have purchased your holiday insurance. This years does not take effect until 9th. December. Hopefully it is only for peace of mind and I don't have to make a claim. At present I have never had to make any type of claim. Explorer is a very competitive price and long may it remain so. The only downside is you sent me an e-mail offering a 5 percent discount...well I am still waiting!! ...I might add that offering a dicount for such a competitive price is like throwing money away, It is in my opinion not really necessary, but if you want to do this then stick to your word and give it. It is difficult to award all 5 stars because as I have never claimed, I am unlikely to know how good you are. At presesnt everything is going well, competitive prices and phone manner is good.I hope you continue to show a high standard of customer service.”

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Posted 5 years ago

“Good all round travel insurance company, with very knowledgeable staff. to answer you queries.”

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Posted 5 years ago

“The fact that I didn't need to use the policy was good, but the policy took minutes to set up and we were pleased with the price.”

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Posted 5 years ago

“first class travel insurance”

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Posted 5 years ago

“very competitive price but claims slow to process”

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Posted 5 years ago

“good value for money”

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Posted 5 years ago

“easy to buy not had to claim so , so far so good”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,883 reviews