Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,996 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

Info

4.6

Based on 5,996 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Explorer Travel Insurance:

Explorer Travel Insurance has been trading since 2011 and specialises in great value Single Trip, Annual Multi Trip, Winter Sports, Cruise and Backpacker travel insurance.

Buy direct and choose from up to 5 levels of cover with the added peace of mind that all policies are underwritten by Allianz (the world's largest insurer) and include gadget and cruise cover as standard.

We are based in Westcliff on Sea, Essex and are very proud of the excellent levels of service we provide to our customers both online and by our friendly and professional sales advisors. We don't have a maximum age limit for single trip policies and can offer cover for customers with, or without, pre-existing medical conditions.

Visit Website

Phone:

0345 373 0253

Email:

enquiries@explorerinsurance.co.uk

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Not sure if the stars are working - I tried to give four. I would have given Explorer five 5 except for one thing ..... they usually remind us when renewal is due. This is particularly important when, like us, you buy annual multitrip. This time they did not remind us which produced 2 negative results.. ... 1. We were unaware and actually travelled without insurance! 2. When we realised and re-bought our usual policy, the price had close to doubled. Previous increases had not been so steep so I assume this was because there was a time lapse rather than rolling on therefore keeping any loyalty/no claims bonus. I am unable to comment on other aspects of Explorer's service as we have never made a claim.”

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Posted 6 years ago

“Always competitive for what we require”

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Posted 6 years ago

“Setting up the policy was easy. I have no experience of making a claim so cannot comment on this aspect.”

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Posted 6 years ago

“Easy site to negotiate. The policy purchased is exactly what we needed at a very good price.”

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Posted 6 years ago

“I am rating this company on the basis of ease of use of their website, the pleasantness of their staff when called to amend a policy and what appears to be very good value insurance. However, any insurance company is only as good as its performance in the event of needing to make a claim. Happily I have not had to do so on either of the policies I have taken out in the last couple of years. I have no reason to believe that their good service so far would not be replicated, but this is untested.”

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Posted 6 years ago

“Quick easy to organise online.”

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Posted 6 years ago

“Completing the application online was easy to do and the cost of my pool was very competitive”

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Posted 6 years ago

“Easy to sort out on phone. Reasonably priced.”

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Posted 6 years ago

“Easy to arrange and very competitive.”

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Posted 6 years ago

“Easy to deal with although the 2nd policy was much more expensive than the 1st quote 2 weeks earlier”

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Posted 6 years ago

“I tried to make a claim through my travel insurance and after going through the multitude of web sites referred to by the automated system voice encountered when you try to telephone I gave up in sheer frustration This company would do well to remember that all of their clients are not computer savvy therefore not equipped to navigate the minefield that is their claim procedure. I for one would never use them again nor recommend them to anyone.”

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Posted 6 years ago

“Noticed prices had shot up so much this year so couldn’t afford our usual 12 month insurance. Just bought for the one holiday. Will have to start shopping around now.”

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Posted 6 years ago

“Good value for money”

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Posted 6 years ago

“Very easy online booking and a great price”

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Posted 6 years ago

“I have used Explore Travel Insurance many times when my Wife and I have travelled abroad. There is a satisfaction that all aspects of our travel are covered if something happens. Thank you.”

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Posted 6 years ago

“This the second year that I have renewed my policy and I have found it suits my needs”

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Posted 6 years ago

“My first time with explorer and found their on line system was clear and easy to complete and very competitive.Will write a second review on my return hopefully trouble free”

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Posted 6 years ago

“Easy to buy and good value. Just what was required.”

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Posted 6 years ago

“First time I have used Explorer. Compared to other online options I found their site easy to navigate and the policy documents very clear and concise. Also the quote was very competitive and allowed excess waiver at additional cost.”

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Posted 6 years ago

“Very pleased and reassured as always by your cover. Very an relieved of course that I had no need of your services .”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,996 reviews