Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,929 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to organise a policy which included my past medical issues. This is the third year we’ve been with Explorer and are very happy.”

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Posted 6 years ago

“Easy to navigate site Clear explanation of cover and exclusions”

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Posted 6 years ago

“took out insurance by phone its perfect when advised by a human”

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Posted 6 years ago

“This is the 5th or 6th time we have chosen Explorer for our travel insurance. The website is very user friendly and booking is easy and the prices are very competitive. They are always first choice for us. Tip - sign up to receive emails and you will usually get a discount on your booking. If you prefer you can call and complete your purchase over the phone.”

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Posted 6 years ago

“Setting up the policy was good. I have no experience of claiming or problems arising”

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Posted 6 years ago

“Easy to use website able to get a quote with medical conditions price and cover for cruise reasonable price have used Explorer travel insurance before”

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Posted 6 years ago

“it was easy to arrange. we were given full and easy instructions to follow if needed.thankfully we did not have to make a claim”

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Posted 6 years ago

“Easy to use web site and very self explanatory. The cost appears to be competitive, have not made a claim as yet but hopefully that service will be efficient as well.”

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Posted 6 years ago

“We have used Explorer Travel Insurance for a few years now and we have been very pleased with their prices and the amount of cover categories yoiu can select. This makes for a more personal service.”

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Posted 6 years ago

“HELPFUL AND STRAIGHTFORWARD, AS THEY SHOULD BE. THE PROOF OF THE PUDDING WOULD COME IF I NEEDED TO CLAIM!”

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Posted 6 years ago

“No problem with the online form, used them 3 times but never had a claim so cannot comment on any claim experience.”

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Posted 6 years ago

“Good service with everything explained.”

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Posted 6 years ago

“I felt to be in a very ,safe, pair of hands.”

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Posted 6 years ago

“Easy to use helpful getting covered for what we wanted”

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Posted 6 years ago

“Year after year, a great service and very helpful staff”

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Posted 6 years ago

“Pleased at having no hassle to sort out.”

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Posted 6 years ago

“This is the second year running I have purchased your holiday insurance. This years does not take effect until 9th. December. Hopefully it is only for peace of mind and I don't have to make a claim. At present I have never had to make any type of claim. Explorer is a very competitive price and long may it remain so. The only downside is you sent me an e-mail offering a 5 percent discount...well I am still waiting!! ...I might add that offering a dicount for such a competitive price is like throwing money away, It is in my opinion not really necessary, but if you want to do this then stick to your word and give it. It is difficult to award all 5 stars because as I have never claimed, I am unlikely to know how good you are. At presesnt everything is going well, competitive prices and phone manner is good.I hope you continue to show a high standard of customer service.”

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Posted 6 years ago

“Really easy to access on line.”

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Posted 6 years ago

“Good value for money with comprehensive cover tailored to my personal health needs.”

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Posted 6 years ago

“We've been buying Explorer Annual Travel Insurance on-line for some years now - and the procedure has been simple enough. However, 'the proof of the pudding' as it's said 'is in the eating' - and we haven't yet needed to make a claim!”

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Posted 6 years ago

Explorer Travel Insurance is rated 4.6 based on 5,929 reviews