Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,929 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whilst not the most competitive, we had used Explorer for the previous years travel insurance and due to the death of my wife,s mother we had to cancel a planned holiday. Explorer handled the situation efficiently and we were able to rebook our holiday later in the year. So we thought it reasonable to use Explorer for next years travelling. I thought some of the Health Condition questions were a little to ambiguous/limiting with regards to planned future treatment.”

Helpful Report

Posted 6 years ago

“I have used Explorer a few times and they always give excellent service and good rates for our ages and medical issues.”

Helpful Report

Posted 6 years ago

“Always helpful and clear when I call for advice and inexpensive cover for traveling with known medical conditions. Happily I've never had to experience the claims process!”

Helpful Report

Posted 6 years ago

“Your lady was so very helpful and patient in helping me”

Helpful Report

Posted 6 years ago

“xxxxxxxxxx”

Helpful Report

Posted 6 years ago

“Explorer Travel Insurance has a very good system of asking all the necessary health questions on line. The questions are comprehensive and easy to follow. Furthermore, the premiums are less expensive that many other wellknown insurers. admit I have not had occasion to make a claim...long may that situation continue!”

Helpful Report

Posted 6 years ago

“Cruise insurance needs to be made more clearer other than that I am good with the policy best price when checking all other companies I would recommend explorer travel insurance”

Helpful Report

Posted 6 years ago

“Very pleased with the cover for the reasonable cost. Easy to use website”

Helpful Report

Posted 6 years ago

“good price”

Helpful Report

Posted 6 years ago

“Friendly efficient service over the phone”

Helpful Report

Posted 6 years ago

“Tried a few other Insurers over a number of years and Explorer has been the best for cover, cost, ease of application, excess facility available and coverage of medical conditions. Any small claim for short term throat infection was dealt with promptly and without fuss.”

Helpful Report

Posted 6 years ago

“I have no experience of making a claim but all the paperwork was very executive”

Helpful Report

Posted 6 years ago

“I got what I was looking for”

Helpful Report

Posted 6 years ago

“At my age, (76) I find it difficult to get travel insurance at a reasonable price but Explorer ticks all my boxes and includes all my named medical conditions (extra). The inclusivity of its travel policy is comprehensive and prices are not outrageous. This is my second year with this company and I intend to ask for a quote each time I travel in Europe.”

Helpful Report

Posted 6 years ago

“thankfully we’ve never had to claim on this insurance...we have bought from Explorer for the few years, we go to visit our family in Australia on a regular basis, we’d prefer to purchase a annual policy, however we are always away for more than 30 days plus my husband who has pre exsisting medical condition they die not seem to have a policy to suit those requirement. The single trip is more expensive, however Explorer are very competitive. Easy to purchase & the representive helpful on the phone . Let’s hope if we do ever need to claim we are happy with their response!”

Helpful Report

Posted 6 years ago

“When I needed you for help recently while abroad, you helped me immediately...…..without hesitation. I will always use Explorer Travel Insurance when travelling abroad and I will always promote your company to anyone interested.”

Helpful Report

Posted 6 years ago

“Very competitive prices with adequate cover for all eventualities. Instant cover and very easy to navigate the questions.”

Helpful Report

Posted 6 years ago

“Quick - easy - competitive”

Helpful Report

Posted 6 years ago

“Easy to buy and good value. Luckily didn't have to make a claim so can't comment further.”