Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,827 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,827 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been insured with Explorer for at least 7 years and have always found them easy to deal with. I did have a small claim some years ago and this was dealt with alright.”

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Posted 2 years ago

“Very easy to get an insurance policy on line even with our underlying medical conditions and also the quote was very reasonable, Thank you.”

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Posted 2 years ago

“Service ok but annoyed to receive a text offering a 15% discount the day after taking out the travel insurance!”

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Posted 2 years ago

“Easy to use website..did not need to make a claim”

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Posted 2 years ago

“Easy and quick.”

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Posted 2 years ago

“I have used Explorer Travel Insurance for my last four trips and have found the provision of the cover required very easy to access. I have no information on making a claim as at this moment that requirement has not arisen.”

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Posted 2 years ago

“Booked with no trouble had a question which asked about on phone”

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Posted 2 years ago

“In may took out travel insurance for myself and husband 72 75 no problem try to travel insurance for my self last week June for 1 wk the quote you gave me was more on my I pad. My daughter did it on her I pad and was cheaper I don't know why so she did it for me ????”

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Posted 2 years ago

“Reasonable price, good cover & website easy to use”

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Posted 3 years ago

“Purchasing Travel insurance through Explorer Travel was very straightforward and follow up communications very good”

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Posted 3 years ago

“So far pleased with my purchase, But Hopefully will not get to know how good”

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Posted 3 years ago

“Premium costs are fair, good customer service. Only until a claim is made could I comment more”

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Posted 3 years ago

“no problem at all good service have used explorer travel insurance before with no hassle.”

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Posted 3 years ago

“Our travel insurance quote was dealt with efficiently. Would recommend Explorer to my friends”

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Posted 3 years ago

“As I haven't had to use it yet, and as insurance is for future happenings, I cannot really review what has not yet occurred.”

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Posted 5 years ago

“Sales dept very helpful and efficient”

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Posted 5 years ago

“Always very help I have been using you for a few years now and the insurance is very reasonable”

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Posted 5 years ago

“Easy to use website, and insurance at a reasonable price for a good range of cover including existing health issues.”

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Posted 5 years ago

“Efficient service in provision of our policy”

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Posted 5 years ago

“I had two phone conversations with the first adviser, & was disappointed with the outcome. She spoke very rapidly and did not reference any ‘previous customer’ benefit. I was tempted to get cover from another provider but felt the Explorer insurance was comprehensive & didn’t relish going through the whole procedure again with a new insurer. I made a third phone call to clarify some info & spoke with a different adviser- this was a much better experience - she took her time, acknowledged l was a previous customer & she ‘saved the day’ as far as I was concerned & I renewed the insurance, but the first adviser nearly lost our custom - perhaps some training would help.”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,827 reviews