Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,815 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,815 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

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“The prospect was value for money and my interaction was first rate I even recommend 2 friends”

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Posted 5 years ago

“Bought this insurance for a holiday which we had to cancel at late notice. Repayment under cancellation clause was all what expected, although it took a little longer than expected.”

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Posted 5 years ago

“Site very easy to use. Also telephone to clarify about the annual policy. Answered very quickly and sorted out with answer.”

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Posted 5 years ago

“It is always easy to use and make fast and easy everything in Online. Absolutely recommend.”

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Posted 5 years ago

“I have not made an insurance claim in over 25 years so it is difficult to assess the quality of your service all I can state was it was quick and easy to obtain insurance,”

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Posted 5 years ago

“Easy to arrange. No need to rate claims.”

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Posted 5 years ago

“Have used Explorer Travel Insurance for some years. Easy to arrange on line and covers what we need.”

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Posted 5 years ago

“This is first time with Explorer when cover with previous company ran out when I became over 75. Good cover at reasonable price. One difference is that Explorer has several Activity levels (instead of just the option to add cover for Winter sports which I was used to). Only discovered these multiple Activity level after reading the policy details; would be good if these were flagged up during the process of taking out the insurance.”

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Posted 5 years ago

“have used explorer for all our holidays always been helpful”

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Posted 5 years ago

“Very easy to choose the type of cover. Fair pricing considering my age. Quick response to a request I made. Very pleased so far. Hopefully will never have to make a claim but feel I have good holiday insurance protection.”

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Posted 5 years ago

“Very efficient”

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Posted 5 years ago

“Never had to claim since i started hope i never have to.”

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Posted 5 years ago

“Rang about renewing holiday insurance staff very efficient sorted out a year's cover and was happy with quote so when it came near to renew U just phoned and all done in minutes and sent all paper work in time for holidays”

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Posted 5 years ago

“Excellent customer service. If it was not for Explorer Travel Insurance we would not be able to afford to travel abroad, so full credit to them. I was disgusted how some of the big insurance companies treat pensioners, some refusing cover, others charging crazy money. Well done Explorer for caring”

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Posted 5 years ago

“Easy site to follow price very good”

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Posted 5 years ago

“Fortunately I have had nothing gone wrong within the 2 years I've held explorer insurance so cannot comment on their claim service. I was upset at the charges for added cruise holidays in my renewal notice which brought my premium in line and slightly more expensive than competitors.”

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Posted 5 years ago

“Good Value simple process from start to finish”

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Posted 5 years ago

“Excellent service at a good price”

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Posted 5 years ago

“I found the policy very competitive and adequately met my travel needs. Regards Ray Sullivan”

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Posted 5 years ago

“Insurance is affordable and with good coverage even for my pre-existing condition. A friend recommended to me and i am going to recommend to other friends too”

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Posted 5 years ago

Explorer Travel Insurance is rated 4.6 based on 5,815 reviews