Explorer Travel Insurance Reviews

Name: Explorer Travel Insurance
Rating: 4.59

4.6 Rating 5,915 Reviews

94 %

of reviewers recommend Explorer Travel Insurance

Company Reviews

Metrics

4.6

Based on 5,915 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I feel that the product is comprehensive but is overpriced compared to previous years”

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Posted 2 years ago

“Easy to see exactly what my cover is, and competitively priced against similar cover.”

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Posted 2 years ago

“Very efficient”

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Posted 2 years ago

“Just bought it and fortunately never had need of it. The daily report is informative and friendly so I’ve given you 4/5.”

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Posted 2 years ago

“As we haven't yet had our holiday it is difficult to give our experiences, however arranging the insurance with you has been easy and we are entirely satisfied with the service we have been given.”

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Posted 2 years ago

“Very difficult to make telephone contact.”

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Posted 2 years ago

“Directed to ExplorerTravel via WHICH. Website easy to explore, straightforward application and very competitively priced policy.”

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Posted 2 years ago

“Easy to get sorted hopefully I'll not need to use it.”

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Posted 2 years ago

“Easy to select, acceptable price/conditions. Cover not invoked during our trip.”

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Posted 2 years ago

“Have used Explorer Travel insurance 3 times now. Friendly and helpful staff. Competitive rates with pre- existing conditions included. Had an issue at the start of the COVID epidemic where we were unable to go on our booked holiday to Mexico, but there was no delay or question from Explorer and the the premium was refunded very promptly. Have only rated 4 stars because, luckily, we have never had to make a claim against the insurance so can't pass any constructive comment, but I am confident it would be dealt with efficiently.”

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Posted 2 years ago

“Gave me the insurance I needed even with health issues at a reasonable price quick and easy web site”

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Posted 2 years ago

“Responded well when raising changes to policy confirmation of changes to policy, speedy return of paperwork, Good Job”

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Posted 2 years ago

“So easy to deal with.”

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Posted 2 years ago

“Quick and easy”

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Posted 2 years ago

“This is not the best time to write a review as the site was under reconstruction or you were reconsidering policies so I did not go on line and when away had no need to refer to my annual policy.”

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Posted 2 years ago

“Very competitive price, quick response for paper copy to be mailed.”

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Posted 2 years ago

“Always used them and they have really been great”

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Posted 2 years ago

“Comprehensive and has ability to print out for us old people who like a piece of Paper!”

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Posted 2 years ago

“I am still on my trip and haven't had to use my insurance but I appreciated the personal contact to make clear what to do in the event of a claim and the means of contact. Reassuring!”

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Posted 2 years ago

“I resent being penalised to be 71 year old with mild high BP.”

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Posted 2 years ago

Explorer Travel Insurance is rated 4.6 based on 5,915 reviews