Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,757 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,757 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 1st September 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pen is nice the engraving is very good but the pen won’t write on certain paper I don’t know if this the pen running out of ink already or not.”

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Posted 7 years ago

“The pen looks really nice, is decent value for money and should be a nice keepsake. It arrived in good time and just received a good service overall. They offer a good range and decent personalisation tools.”

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Posted 7 years ago

“Not seen pen yet was wrapped up in a gift box for xmas but the delivery was all ok.”

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Posted 7 years ago

“Good service and arrived on time”

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Posted 7 years ago

“I was grateful for the good advice from your staff answering the telephone. My order was executed easily and items arrived safely. Thank you.”

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Posted 7 years ago

“I do think that you have a very good sales department because after my first mail I got all the information and knerw taht you got what I need. after payment my order was directly delivered in Holland, thank you very much.”

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Posted 7 years ago

“Cannot write a review as it was aChristmas gift”

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Posted 7 years ago

“happy with the purchase”

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Posted 8 years ago

“Well packaged but took 5 days to arrive, which was slightly disappointing. However, I will definitely re-order when necessary.”

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Posted 8 years ago

“Leather pen case. Good product. Arrived in good time. No complaints.”

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Posted 8 years ago

“Excellent, prompt service.”

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Posted 8 years ago

“refills received safely,no problems,”

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Posted 8 years ago

“Exactly what I wanted, delivered promptly. No problems. Thank you.”

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Posted 8 years ago

“good pricing. good service and straight forward ordering. Thank you.”

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Posted 8 years ago

“Travel wallet is good quality & perfect for at least two passports and all paper documents whilst travelling. Just what I was looking for.”

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Posted 8 years ago

“It was for a 40th birthday present, so I haven't seen it yet as i had it gift wrapped”

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Posted 8 years ago

“The pens were wonderful, and the engraving was first class. The two pens I ordered came out better than expected. The reason for 4 and not 5 stars is that the spare refill I ordered was scratchy and the ink did not flow well, like it was already dried up! This seems to be a common problem with these refills...”

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Posted 8 years ago

Hi Ian, thanks for the great review. I am really pleased you loved the pens. Regarding the refills, I am very sorry that this was the case. I will organise replacements via email now for you. Have a great weekend. Kind regards Abby

Posted 8 years ago

“I would recommend this site to others as I had a great experience buying from you. I placed an order for my colleague. I then realised that I forgot to add his last name. So I emailed to customer services, they were really helpful they kindly picked up my email and did amend my order. I will definitely use your services in the future. Thank you to the whole team who gets everything ready and dispatched within the timescale you promise.”

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Posted 8 years ago

“happy with the service; the price was bang on the money, arrived on time - however, the engraving was not satisfactory, for the name was not engraved as mentioned, but just printed?”

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Posted 8 years ago

HI I am pleased you were happy with our service. I can see you are uncertain about your pen engraving. We never print our pens, we don't have the facility to print pens, we only engrave the pens. Each material has a slightly different finish and depending on the material that the pen is made of, shows differing finishes to the engraving. We use laser engraving to produce most finishes and drag etching aswell depending on requirements. I hope this helps to explain our processes, but if you would like any more information, please feel free to email us and we would be happy to help. Have a great week. Kind regards Abby

Posted 8 years ago

“My pen came really quickly. Well packaged. The sweeties were a nice touch :) Only issue - there is a small scratch on the lid of the pen - only minor.”

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Posted 8 years ago

Executive Pens Direct is rated 4.9 based on 3,757 reviews