Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,519 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,519 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was looking for something with silver and gold to celebrate our 25th wedding anniversary that would be used daily. The one was ideal. Even more was the option of engraving a message with a choice of fonts. The website was easy to use, create the message an purchase. There were updates on its delivery and it arrived timely manner. Perfect quality, Optimum cost and prompt delivery. A great product and service. Well done.”

Helpful Report

Posted 11 months ago

Hi Ian, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Sonnet Stainless Steel Gold Trim Ballpoint Pen. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. Happy 25th Anniversary from all of us here at Executive Pens Direct. Kind regards, Louisa

Posted 10 months ago

“Exceptional customer service. Got in touch with me straight away with a query and dealt with it head on. Would definitely recommend them.”

Helpful Report

Posted 11 months ago

Hi Raeesa, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Parker Jotter XL Monochrome Stainless Steel Ballpoint Pen. As a small business, every recommendation means a lot to us. We pride ourselves on our excellent customer service, so it is great to hear that you are happy with the service you received from us. Kind regards, Louisa Executive Pens Direct

Posted 10 months ago

“Very good service. Order turned up as excellent comm’s promised. Thank you.”

Helpful Report

Posted 11 months ago

Hi Wayne, Thank you very much for your order with us & for your 5 star review! We are glad to hear that you are happy with your Sheaffer Ballpoint K Refill and the service you received. Kind regards, Louisa Executive Pens Direct

Posted 10 months ago

“Ooohh Sooooo Pleased with my new Pen. I haven't used a Fountain Pen in years and the two I had were unworkable. I was #excited for this to arrive and so pleased that it's here. Writes beautifully. Weighted nicely so balances well. My 18 Yr old Grandson just left for University so I've written to him, introducing myself as his "New PenPal." Even sent him a sramped addressed envelope to encourage him to reply. I might actually buy him one of your pens yet! Make PenPalling different!”

Helpful Report

Posted 11 months ago

Hi Lorna, Thank you very much for your orders with us & for your 5 star review! We are glad to hear that you are happy with your purchases with us and the customer service you received. I hope your Grandson is enjoying his time at Uni and that you receive a written reply very soon! Kind regards, Executive Pens Direct Louisa

Posted 10 months ago

“It was the only site that had the pen that I wanted. I was very please at how quickly the order was shipped. I was expecting and longer ship time from the UK to the US but it only took a week. My pen arrived in good shape and I appreciated the little bag of gummies. Will definitely order again.”

Helpful Report

Posted 11 months ago

Hi Jeannette, Thank you very much for your order with us & your 5 star review! We are glad to hear you are happy with your Platinum Sakura Chirashi Preppy Wa Japanese Patterned Fountain Pen and that you were able to find what you were looking for on our website. Thank you very much for your kind feedback, we really appreciate it and hope to serve you again soon. Kind Regards Louisa Executive Pens Direct

Posted 10 months ago

“Fast Shopping, fast shipping, everything was fine”

Helpful Report

Posted 11 months ago

Hi Silvia, Thank you very much for your order with us & your 5 star review! We are glad to hear you are happy with your Legami Christmas Advent Calendar and our service. Thank you very much for your kind feedback, we hope you love everything in the calendar. Kind Regards Louisa Executive Pens Direct

Posted 10 months ago

“Everything was packaged securely and arrived quickly.”

Helpful Report

Posted 11 months ago

Hi Davida, Thank you very much for your second order with us & your 5 star review! We are glad to hear you are happy with your Legami Gel Pens and our service. Kind Regards Louisa Executive Pens Direct

Posted 10 months ago

“Excellent product, fast delivery and brilliant customer service - Thank you!”

Helpful Report

Posted 1 year ago

Hi Gillian, Thank you very much for your order with us & your 5 star review! We are glad to hear you are happy with your Hugo Boss Gear Metal Dark Chrome Rollerball Pen and our service. Thank you very much for your kind feedback, we really appreciate it. Kind Regards Louisa Executive Pens Direct

Posted 10 months ago

“Very nice lens with lovely engraving”

Helpful Report

Posted 1 year ago

Hi Pauline, Thank you very much for your order with us & your 5 star review! We are glad to hear you are happy with your Parker IM Black Gold Finish Trim Ballpoint & Rollerball Pen Set and our service. Thank you very much for your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 10 months ago

“Excellent service and speedy delivery”

Helpful Report

Posted 1 year ago

Hi Venetia, Thank you very much for your order with us & your 5 star review! We are glad to hear you are happy with your Pack of 8 Large Waterman Blue Fountain Pen Cartridges and our service. Thank you very much for your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 10 months ago

“Fantastic service. From order to delivery was just a few days. Pen arrived exactly as described. Very happy with the purchase and can't wait for the gift to be opened.”

Helpful Report

Posted 1 year ago

Hi Natalie, Thank you very much for your order with us & your 5 star review! We are glad to hear you are happy with your Parker Jotter Stainless Steel Gold Trim Ballpoint Pen and our service. Thank you very much for your kind feedback, we really appreciate it and hope the recipient loves it too. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Excellent and swift service , lovely product, good value. Recommended.”

Helpful Report

Posted 1 year ago

Hi Frank, Thank you very much for your order with us & your 5 star review! We are glad to hear you are happy with your Parker IM Premium Dark Espresso Chrome Trim Rollerball Pen and our service. Thank you very much for your kind feedback and recommendation, we really appreciate it. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Fast service, great quality pens. Exactly as pictured, made a wonderful present.”

Helpful Report

Posted 1 year ago

Hi Rachel, Thank you very much for your order with us & your 5 star review! We are glad to hear you are happy with your Parker Jotter Stainless Steel Ballpoint & Fountain Pen Set and our service. Thank you very much for your kind feedback, we really appreciate it. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Cannot comment on item itself as it was a pre ordered Diamine advent calendar so havent opened it yet! However, delivery was sooner than expected and arrived well packaged and in pristine condition - so will definitely be a returning customer.”

Helpful Report

Posted 1 year ago

Hi Diane, Thank you very much for your order with us & for your fantastic 5 star review! We are glad to hear you are happy with our service. We hope you love the contents once opened. Thank you very much for your kind feedback, we really appreciate it and look forward to serving you again. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Estremamente seri e professionali. Pennino arrivato rapidamente e confezionato con cura”

Helpful Report

Posted 1 year ago

Hi Francesco, Thank you very much for your order with us & for your fantastic 5 star review! We are glad to hear you are happy with your Schmidt Steel FH241 Fountain Pen Nibs and our service. Thank you very much for your kind feedback, we hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Great selection of very competitively priced, stylish pens. Ideal for an individual present or corporate gifts. I was looking for a particular Parker pen, in fact ten, each individually engraved with different names. Ordering was easy, as was the engraving requirement. Super fast despatch of my order, within a couple of days. Highly recommended. Will definitely use again.”

Helpful Report

Posted 1 year ago

Hi Danny, Thank you very much for your order with us & for your fantastic 5 star review! We are glad to hear you are happy with your 10 x Parker Pens and our service. Thank you very much for your kind feedback and recommendation, we really appreciate it and look forward to working with you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Excellent quick service from start to finish and fast delivery and item well packed highly recomended. Great company to deal with and buy from”

Helpful Report

Posted 1 year ago

Hi Richard, Thank you very much for your order with us & for your fantastic 5 star review! We are glad to hear you are happy with your Fisher Space - Black Military Space Pen and our service. Thank you very much for your kind feedback and recommendation, we really appreciate it and hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“The Pen with a personalized engraving is excellent and the delivery was good also, thank you Executive Pens Direct.”

Helpful Report

Posted 1 year ago

Hi Carl, Thank you very much for your order with us & for your fantastic 5 star review! We are glad to hear you are happy with your Parker Jotter Originals Black Ballpoint Pen and our service. Thank you very much for your kind feedback, we hope to serve you again. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Excellent service, fast delivery, can't fault it.”

Helpful Report

Posted 1 year ago

Hi Rachel, Thank you very much for your order with us & for your fantastic 5 star review! We are glad to hear you are happy with your Parker IM Dark Espresso Chrome Trim Rollerball Pen and our service. Thank you very much for your kind feedback, we hope to serve you again. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Really attentive and lovely people! I really felt like they cared about giving their customers the best service possible. Would definietely buy from then again!”

Helpful Report

Posted 1 year ago

Hi Jarra, Thank you very much for your order with us and 5 star review! We are pleased to hear you are happy with your Amalfi Large Refillable Journal and our service. Thanks again for your kind feedback, we hope to serve you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

Executive Pens Direct is rated 4.9 based on 3,519 reviews