Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,699 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I came across Executive Pens Direct as I was looking for some pens for my daughter's party bag. The service was brilliant. Executive Pens Direct had enough stock and the pricing was competitive. I quickly ordered and the parcel of goods arrived in a couple of days - I was very pleased, as were the children who received the gift. Thank you EPD for a fast efficient service! Will def order again!”

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Posted 9 months ago

“Bought from company several times, always easy to do business with. Any issues are dealt with swiftly.”

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Posted 10 months ago

“Beautiful pen for great price. Engraving looked fab. Arrived promptly, safely packaged. Made a lovely leaving gift for a colleague”

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Posted 10 months ago

“Very pleased with the pen and the engraving on it was very well done. Bought it as a present for someone, and they were very pleased with it. Highly recommend.”

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Posted 10 months ago

“Pens took a while to be despatched, but once on their way, arrived promptly and in good order.”

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Posted 10 months ago

“Excellent looking pens purchased as Christmas gifts”

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Posted 10 months ago

“I will admit to being something of a nightmare customer, when it comed to buying for myself. FOMO and other doubts make dealing with me time consuming and trying. Executive Pens delt with my idiocyncracies most eloquently and patently, and I would not hesitate to use their services again”

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Posted 10 months ago

“Bought a pen for a colleague who was leaving, engraved beautiful and lovely gift box , brilliant price and arrived very quickly, 100% recommend”

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Posted 10 months ago

“I bought a BENU fountain from Executive Pens and the delivery was quick. They kept me updated with the order and delivery process. Pen is beautiful”

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Posted 10 months ago

“Good price, fast delivery. Item packaged nicely. What more can you want ?”

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Posted 10 months ago

“I bought a Parker Jotter fountain pen, some in and a converter from Executive Pens direct, and was very impressed by their service. The items arrived very quickly, well packaged and were very competitively priced. I will definitely use them in the future.”

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Posted 10 months ago

“Excellent service by telephone. Fast delivery. Genuine products. They try to be as helpful as possible when you ask (in my case) "stupid" questions. Ask for Thomas when you want answers to their products, as he is very helpful. Will be placing further orders with them.”

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Posted 10 months ago

“Great Legami selection”

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Posted 10 months ago

Thank you, Katy! We’re glad you’re happy with our Legami selection. We appreciate your support! Kind Regards, Louisa Executive Pens Direct

Posted 10 months ago

“I was very pleased with the speed of delivery and that the product was so reasonably priced (bottled ink).”

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Posted 10 months ago

Thank you so much for your order and 5 star review, Helen! We’re delighted to hear you were pleased with the speedy delivery and the reasonable price of the bottled ink. Your support means a lot to us! Kind Regards, Louisa Executive Pens Direct

Posted 10 months ago

“Ordered two Schmidt fountain pen replacement nibs. Executive Pens had them in stock, ordering was easy, and communication was excellent--received regular updates from Executive PD and then from Royal Mail. Nibs arrived (from UK to US) in 10 days, in perfect condition. Very pleased!”

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Posted 11 months ago

Thank you for your wonderful feedback! We’re pleased to hear the ordering process was easy and that communication kept you well informed. It’s great to know your nibs arrived safely and promptly. We truly appreciate your support! Kind Regards, Louisa Executive Pens Direct

Posted 10 months ago

“The product was of excellent quality and was received faster than expected.”

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Posted 11 months ago

Thank you for your kind feedback! We’re pleased to hear you’re happy with the quality of the product and the speedy delivery. We appreciate your support! Kind Regards, Louisa Executive Pens Direct

Posted 10 months ago

“Received my order , promptly and packaged well. Had the pen engraved and it looked amazing. A lovely gift for my bestie . Thank you Executive Pens . Great product and service .”

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Posted 11 months ago

Thank you so much for your kind words, Mandy! We’re delighted to hear the engraved pen made a lovely gift for your bestie and that you were pleased with our product and service. It was a pleasure to assist you! Kind Regards, Louisa Executive Pens Direct

Posted 10 months ago

“Efficient and reliable And the little pack of Haribo is a nice touch…”

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Posted 11 months ago

Thank you, Michael! We’re delighted to hear you found our service efficient and reliable. We’re glad you enjoyed the little pack of Haribo too – just a small way to say thanks! Kind Regards, Louisa Executive Pens Direct

Posted 10 months ago

“Good customer service”

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Posted 11 months ago

Hi Varadharajan, Thank you for your kind words! We’re glad you’re happy with our customer service and appreciate your support. Kind Regards, Louisa Executive Pens Direct

Posted 10 months ago

“Executive Pens Direct was the place I found first to carry the Diplomat Easy Flow refill. It was easy to place the order and when it became apparent my order would take longer than expected, I was notified and concessions were made. I am a very satisfied customer.”

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Posted 11 months ago

Thank you very much for your thoughtful feedback, Delworth. We’re pleased to hear you found it easy to place your order and appreciate your understanding regarding the delay. Your satisfaction is very important to us, and we look forward to serving you again. Thanks again, Louisa Executive Pens Direct

Posted 10 months ago

Executive Pens Direct is rated 4.9 based on 3,699 reviews