Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,700 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,700 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely thrilled with the pen refill which is perfect. Arrived quickly. Highly recommend.”

Helpful Report

Posted 1 year ago

Hi Kim, Thank you for your wonderful feedback! We’re delighted to hear the pen refill was perfect and arrived quickly. We really appreciate your recommendation and look forward to serving you again soon! Best regards, The Executive Pens Direct Team

Posted 1 year ago

“Found just what I wanted. It arrived quickly, and well packaged. Will definitely use this company again!”

Helpful Report

Posted 1 year ago

Dear Heather, Thank you for your lovely feedback! We’re thrilled you found exactly what you wanted and that your order arrived quickly and well packaged. We look forward to serving you again soon! Best regards, The Executive Pens Direct Team

Posted 1 year ago

“Great service and products. They called me to let me know that one of my items was going to take longer to arrive.”

Helpful Report

Posted 1 year ago

Dear Lauriane, Thank you for your kind words! We’re glad to hear you appreciated our service and proactive communication regarding your order. It’s important to us to keep our customers informed every step of the way. We look forward to assisting you again in the future! Thanks again Louisa Executive Pens Direct

Posted 1 year ago

“Excellent service thankyou”

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Posted 1 year ago

Hi, Thank you for your kind words! We’re delighted you’re happy with our service. Looking forward to helping you again soon! Best regards, The Executive Pens Direct Team

Posted 1 year ago

“Fantastic service, good range of quality pens and accessories. I was very happy with my gel roller pens, the Legami pens and the fountain pen tip, which fitted perfectly on my old Laban pen.”

Helpful Report

Posted 1 year ago

Dear Lydia, Thank you so much for your wonderful feedback! We’re delighted to hear you’re happy with the range of pens and accessories, and that the fountain pen tip was a perfect fit for your Laban pen. It’s great to know the gel roller and Legami pens are working well for you too. We look forward to assisting you again soon! Thanks again, Louisa Executive Pens Direct

Posted 1 year ago

“Great quality and very fast delivery. Would order again”

Helpful Report

Posted 1 year ago

Dear Leoni, Thank you for your wonderful feedback! We’re so pleased to hear you’re happy with the quality and speedy delivery. We look forward to welcoming your next order! Kind regards, The Executive Pens Direct Team

Posted 1 year ago

“I have purchased two personalised pens from this company for the first time. I needed to make certain changes to my order such as requesting a different colour for the reserve and Tom was very responsive, supportive and made the process so easy. I was so pleased with him going the extra mile to fulfil my order request! Really thankful and happy with the products. Those who received the gift absolutely loved it! They arrived in good time and I got a small bag of sweets with it, that is just cute. I would give 10 stars if I could. I would order from this company again and to Tom, thank you from the bottom of my heart, it made such a difference to my stressful situation🙏🏼😊”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for your kind and heartfelt review! We’re absolutely delighted to hear that you had such a positive experience with us—and that Tom was able to make the ordering process smooth and stress-free for you. We’ll be sure to pass along your lovely words to him. It means the alot to us that the personalised pens were so well received. Thank you again for your trust and support. We’d love to help you with any future orders, and we’re always here if you need us. Kind regards, Andrew Executive Pens Direct

Posted 1 year ago

“Pen arrived quickly and exactly as ordered, in a presentation box. Perfect in every way.”

Helpful Report

Posted 1 year ago

Good afternoon, Thank you for your wonderful feedback! We’re so pleased to hear the pen arrived promptly and exactly as ordered. It’s great to know it was perfect in every way and that the presentation box added to the experience. We look forward to serving you again in the future! Kind regards, The Executive Pens Direct Team

Posted 1 year ago

“Very quick, polite and helpful response to my query. Great products - Waterman fountain pen replacement filler barrel and beautiful beautiful turquoise ‘Inspired Blue’ bottled ink.”

Helpful Report

Posted 1 year ago

Dear Anne, Thank you so much for your kind words! We’re delighted to hear you were pleased with our quick and helpful service, and that you’re enjoying the Waterman replacement filler and the beautiful ‘Inspired Blue’ ink. It’s always great to know our products are hitting the mark! We look forward to assisting you again in the future. Kind regards, Louisa Executive Pens Direct

Posted 1 year ago

“Great products great service and fast delivery. I was really impressed with the service I received. There was a minor problem with my order that was quickly resolved by open honest communication and quick resolution. Really cannot recommend this company enough.”

Helpful Report

Posted 1 year ago

Dear Matthew, Thank you so much for your fantastic feedback! We’re really pleased to hear you were impressed with both the products and service, and we're especially glad we could resolve the issue quickly and openly. It’s always our goal to make sure every customer feels well looked after. Your recommendation means a great deal to us — thank you again! Thanks again Louisa, Executive Pens Direct

Posted 1 year ago

“I haven’t opened it for my father birthday gift I’m not sure at this moment”

Helpful Report

Posted 1 year ago

Dear Yuen, Thank you for your message, and we completely understand. We hope your father loves his gift when the time comes to open it! If there’s anything you need after the big day or if we can assist in any way, please don’t hesitate to reach out. Best wishes, The Executive Pens Direct Team

Posted 1 year ago

“Excellent service!”

Helpful Report

Posted 1 year ago

Dear Alison, Thank you for your kind words! We’re so pleased to hear you were happy with our service. We look forward to assisting you again in the future. Best regards, The Executive Pens Direct Team

Posted 1 year ago

“great quality and great engraving”

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Posted 1 year ago

Dear Aaron, Thank you for your wonderful feedback! We’re delighted to hear you’re pleased with the quality and engraving. It means a lot to us to know our work met your expectations. We look forward to serving you again soon. Thanks again, The Executive Pens Direct Team

Posted 1 year ago

“I ordered a Cross ballpoint pen for my granddaughter as an gift for her GCSEs. The ordering process was easy, delivery by Royal Mail made within time stated. The recipient is absolutely delighted with her pen liking how comfortable it is to hold and write with. It was nicely presented. A good purchase.”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for your lovely feedback! We’re delighted to hear that your granddaughter is so pleased with her Cross ballpoint pen, especially that she finds it comfortable to hold and write with. It’s wonderful to know the ordering process and delivery met your expectations too. We hope the pen helps her celebrate her GCSE achievements in style! Kind regards, The Executive Pens Direct Team

Posted 1 year ago

“Perfect ! Perfect !”

Helpful Report

Posted 1 year ago

Hi Andruet, Thank you for your fantastic feedback! We’re thrilled to hear everything was perfect. We look forward to helping you again soon! Best regards, The Executive Pens Direct Team

Posted 1 year ago

“Very nice i would recommend”

Helpful Report

Posted 1 year ago

Dear Guilherme, Thank you so much for your kind recommendation! We’re delighted to hear you’re pleased with your experience and look forward to serving you again in the future. Best regards, The Executive Pens Direct Team

Posted 1 year ago

“These pens are fantastic last a lot longer than other erasable pens. Would highly recommend them great value for money and delivered quickly with great customer service.”

Helpful Report

Posted 1 year ago

Dear Vikki, Thank you so much for your lovely feedback! We’re delighted to hear you’re enjoying the pens and finding them such great value. It’s always a pleasure to know our products and service have met expectations — and we truly appreciate your recommendation. We look forward to serving you again soon! Kind regards, Louisa Executive Pens Direct

Posted 1 year ago

“Excellent service. Just what we needed.”

Helpful Report

Posted 1 year ago

Hi Hazel, Thank you for your lovely feedback! We’re so pleased to hear the pen was a perfect choice for an end-of-school-year gift. We hope it was well received and made the occasion even more special! Best wishes, The Executive Pens Direct Team

Posted 1 year ago

“Present for a friend - very please with the pens . Will use again.”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for your kind words! We’re delighted to hear you were pleased with the pens and that they made a great gift for your friend. We’d be happy to help again whenever you need. Best wishes, The Executive Pens Direct Team

Posted 1 year ago

“First class service. Very satisfied.”

Helpful Report

Posted 1 year ago

Hi Roy, Thank you for your kind words. We’re so pleased to hear you were satisfied with our service. We look forward to helping you again in the future. Best regards, The Executive Pens Direct Team

Posted 1 year ago

Executive Pens Direct is rated 4.9 based on 3,700 reviews