Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,520 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,520 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 3 personalised pens for friends abroard. They look really good and I am sure that they will be well appreciated. Arrived very quickly too.”

Helpful Report

Posted 1 year ago

Hi Alice, Thank you very much for your 6th order and wonderful 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Chrome Trim Ballpoint Pen and our service. Thanks again for your kind feedback and continued support. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Professional and reliable......”

Helpful Report

Posted 1 year ago

Hi Hamish, Thank you very much for your 5 star review! We are glad to hear that you are happy with your Rotring 600 Mechanical Pencil 0.5mm and our service. Thank you for your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Love my pens!!!!! Super cute”

Helpful Report

Posted 1 year ago

Hi Ceeciee, Thank you so much for your 5-star rating of Executive Pens Direct! "Love my pens!!!!! Super cute" says it all - we are delighted that our pens have brought you joy and that you find them adorable. The Legami Erasable pens have proved extremely popular and they are so handy. If there is anything else we can assist you with or if you have any other inquiries, please do not hesitate to reach out to us. We hope your pens continue to bring you delight and that you enjoy using them for a long time to come. Thank you again for choosing Executive Pens Direct! Kind regards Andrew Exec Pens Team

Posted 1 year ago

“This item was purchased for my GreatGranddaughter's 11th. Birthday in September. I am sure she will be very pleased with it.”

Helpful Report

Posted 1 year ago

Dear Kathleen, Thank you so much for your five-star review! We're positive your GreatGranddaughter will love her new pen and she'll get lots of use out of it.. Once again, thank you for your kind words and for choosing Executive Pens Direct. We look forward to serving you again in the future. Kind regards Andrew Exec Pens Team

Posted 1 year ago

“Very good service. Customer support good is well. Well done.”

Helpful Report

Posted 1 year ago

Dear Sorin-Lucian, Thank you so much for your fantastic 5-star review! Your feedback means a lot to us and encourages us to keep delivering and improving. If you have any further questions or need any assistance in the future, please don't hesitate to reach out. We're always here to help! Once again, thank you for choosing Executive Pens Direct. We value your support! Kind regards Andrew Exec Pens Team

Posted 1 year ago

“Brilliant I have had 3 cross pens so far this year I have also spoken to Tom on the phone all the staff are nice and they are very helpful I would definitely recommend them service is fantastic 😎😎”

Helpful Report

Posted 1 year ago

Hi Sheila, Thank you so much for such a nice review. We're thrilled to hear that you had a brilliant experience with Executive Pens Direct. We greatly appreciate your kind words and your loyalty as a customer. I will pass on your review to our team, especially Tom; they always aim to go above and beyond in helping our customers. We take pride in offering a fantastic service to all our customers. Once again, we thank you for your continued support and for taking the time to leave such a fantastic review. We look forward to serving you again in the future. Kind regards Andrew Exec Pens Team

Posted 1 year ago

“This is our third pen from Executive Pens Direct. Everything went smoothly and shipping was fast. If only our employees would stop retiring!”

Helpful Report

Posted 1 year ago

Hi Sarah, Thank you so much for taking the time to rate us 5 Stars. It's great to hear that everything went smoothly with your order and your parcel arrived in good time. Our aim is to provide efficient and reliable service to ensure our customers have a hassle-free experience. We are delighted to have been your go-to choice for all you recent pen purchases, and hope to hear from you again soon. If you need anything else just drop us a message and we'll be happy to help. Have a lovely week Kind regards Andrew Exec Pens Team

Posted 1 year ago

“Another perfect order by Executive Pens Direct! Great prices, speedy delivery and good quality products. They’re literally the only place I buy my Legami pens and refills from. Thanks again!”

Helpful Report

Posted 1 year ago

Hi Natalie, Thank you very much for your latest order and 5 star review! We are glad to hear that you are happy with your Legami items and our service. We really appreciate your kind feedback and are delighted to hear you had such a positive experience with us. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Pen was delivered on time as advised. This item was required for a birthday gift as per the inscription, which was accepted and liked by the recipient. I also was satisfied with my purchase. Thankyou.”

Helpful Report

Posted 1 year ago

Hi Julia, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Parker IM Black Gold Finish Trim Ballpoint Pen and our service. We really appreciate your kind feedback and are delighted to hear you had such a positive experience with us. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“I do apologize but I'll write in my language. Ho avuto la necessità di avere informazioni dettagliate prima di effettuare l'ordine e loro sono stati prontissimi ed esaustivi nella risposta fino addirittura a inviarmi un'immagine di come sarebbe stato il risultato finale. Dopo aver effettuato l'ordine ho avuto ancora bisogno di chiarimenti e anche in quell'occasione sono stati eccellenti. Ovviamente il lavoro fatto è stato anch'esso eccellente e l'oggetto è risultato graditissimo. Non posso che consigliare questa stimatissima ditta, sono garanzia di un eccellente risultato e altrettanta attenzione per il cliente.”

Helpful Report

Posted 1 year ago

Hi Luigi, Thank you very much for your amazing review! We are glad to hear that you are happy with your Parker Sonnet Stainless Steel and Chrome Trim Ballpoint Pen and our service. We really appreciate your kind feedback, we hope to work with you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Since this was a shipment to U.S., I didn't expect such fast shipping and delivery ... it was above and beyond my expectations! The nib was packaged well and arrived in perfect condition.”

Helpful Report

Posted 1 year ago

Hi Elizabeth, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Schmidt Gold-Plated FH241 Fountain Pen Nibs and our service. We really appreciate your kind feedback and are delighted to hear you had such a positive experience with us. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Lovely pen .Keep up to date with a phone call on progress of delivery. Very happy customer 😀”

Helpful Report

Posted 1 year ago

Hi Alan, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Waterman Hemisphere Ballpoint Pen and our service. We really appreciate your kind feedback, we hope to work with you again in the future. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Excellent service. Prompt and fast.”

Helpful Report

Posted 1 year ago

Hi Edward, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Cross Medium Ballpoint Pen Refill and our service. We really appreciate your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Excellent pens, great service and speedy delivery. Love the two pens I bought, one for home and one ( the more dynamic looking one!) for work.”

Helpful Report

Posted 1 year ago

Hi Graham, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Personalised Engraved Silver Rollerball Pens and our service. We really appreciate your kind feedback and enjoy your new pens. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“excellent and prompt service.”

Helpful Report

Posted 1 year ago

Hi James, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Sheaffer Fountain Pen Ink Cartridges and our service. We really appreciate your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“I bought this as a gift for a man it is stylish and ergonomic not fussy”

Helpful Report

Posted 1 year ago

Hi Shelagh, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with the Parker IM Black Gold Finish Trim Rollerball Pen and our service. We really hope your friend loved it too. We really appreciate your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Excellent workmanship”

Helpful Report

Posted 1 year ago

Hi Carly, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Parker Jotter Stainless Steel Chrome Trim Ballpoint Pen and our service. We really appreciate your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Fude pen arrively safely. Excellent product. As a lefthander, I found the bent nib lent itself well for 'brush' calligraphy and sketching.”

Helpful Report

Posted 1 year ago

Hi D, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your Noodler's #41 Brown Ink and our service. We really appreciate your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Great service from Executive Pens. They have an amazing selection of pens etc on their website, I would highly recommend them”

Helpful Report

Posted 1 year ago

Hi Irene, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with your 12 Pack Parker Compatible HB Leads and our service We really appreciate your kind feedback and recommendation. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

“Gift for a colleague who loved it! Great quality, prompt delivery. 🌟🌟🌟🌟🌟”

Helpful Report

Posted 1 year ago

Hi Ben, Thank you very much for your order and 5 star review! We are glad to hear that you are happy with the Stainless Steel Parker Jotter Ballpoint Pen and Pencil Set and that your colleague loved it. We really appreciate your kind feedback. Kind Regards Louisa Executive Pens Direct

Posted 1 year ago

Executive Pens Direct is rated 4.9 based on 3,520 reviews