Executive Pens Direct Reviews

Name: Executive Pens Direct
Address: Galaxy Business Park, Gateshead, Galaxy Business Park, Gateshead, Gateshead
Rating: 4.89

4.9 Rating 3,699 Reviews

98 %

of reviewers recommend Executive Pens Direct

4.9

Based on 3,699 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Executive Pens Direct:

As one of the leading websites for online stationary supplies, we pride ourselves on providing unrivalled service and quality in our products. We stock many major brands such as Parker, Cross, Waterman and Lamy, but also many smaller niche brands that collectors and enthusiasts will love.

We offer a personalised engraving service for most of our products. Our engraved pens make the perfect gifts for birthdays, Christmas and graduation and our engraving is done in-house so orders are shipped quickly and efficiently. In addition there are no minimum order requirements so you can purchase 1-1000 engraved pens. If you would like a price for a bulk quote please contact us as we can offer great discounts.

Our staff are always pleased to talk to a fellow stationery enthusiast so if you have any questions please give us a call or email.

Visit Website

Phone:

0203 3710226

Email:

sales@executivepensdirect.com

Location:

Galaxy Business Park, Gateshead,
Galaxy Business Park, Gateshead
Gateshead
NE21 4SQ

Executive Pens Direct 5 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good product shipped promptly item fitted and working well.”

Helpful Report

Posted 1 month ago

Good afternoon Robin, Thank you very much for your order with us and for your 5 star review. We’re really pleased to hear the product arrived promptly and is fitting and working well for you. We appreciate your support and hope to help you again in the future! Kind Regards, Caitin Marketing @ Executive Pens Direct

Posted 1 month ago

“I was given a lovely Parker pen by an old friend years ago when it ran out I didn't think I could get a refill because it was so old. I can't tell you how pleased I was to find this refill.So thanks for the good service.”

Helpful Report

Posted 1 month ago

Good morning Ellen, Thank you very much for your order with us and for your 5 star review. We're delighted you were able to find the right refill for your Parker pen. It's wonderful that such a thoughtful gift from an old friend can continue to be used and enjoyed. We really appreciate you taking the time to share your experience, and we're so pleased we could help. Enjoy many more years of writing with your pen! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Am thrilled with my purchase. It is beautifully crafted and lovely to write with.”

Helpful Report

Posted 1 month ago

Good morning, Thank you very much for your order with us and for your 5 star review. We're absolutely delighted to hear you're thrilled with your purchase. It means a lot to know you're enjoying both the craftsmanship and the writing experience. Wishing you many happy hours of writing with it, and thank you again for your lovely feedback! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Excellent prompt service and delivery.”

Helpful Report

Posted 1 month ago

Good morning Michael, Thank you very much for your order with us and for your 5 star review. Thanks for the lovely feedback! Glad to hear the prompt service and delivery worked well for you. We really appreciate you taking the time to share this. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“I ordered three Cross ballpens engraved one each for three people leaving my wife's department. Being Cross the pens were of good quality. The price from Executive Pens Direct was very good and the engraving service was excellent. It was carried out quickly and delivered quickly. Very pleased with the service and the recipients were very pleased with their presents.”

Helpful Report

Posted 1 month ago

Good afternoon Eric, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that you were pleased with the quality of the engraved Cross pens, our pricing, and the speed of both the engraving and delivery. It's especially rewarding to know that the recipients loved their gifts too. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Fast and efficient service”

Helpful Report

Posted 1 month ago

Good afternoon, Thank you very much for your order with us and for your 5 star review. We're delighted to hear you found our service fast and efficient. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“A 1st class service. Prompt delivery with a tracking option, which I prefer, and great communication. Excellent value for money too, with multi-packs on pen refills. I will definitely use this company again. Thank you.”

Helpful Report

Posted 1 month ago

Good afternoon John, Thank you very much for your order with us and for your 5 star review. We're thrilled to hear you were pleased with our prompt delivery, tracking updates, and communication. It's great to know you found our multi-pack refills to be excellent value too. We really appreciate your support and look forward to welcoming you back for your next order! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Easy to navigate website with a range of different delivery options. Pens arrived the next day as per the delivery option chosen. Very pleased with the pens and service!”

Helpful Report

Posted 1 month ago

Good afternoon Michael, Thank you very much for your order with us and for your 5 star review. We're delighted to hear you found our website easy to use, that the delivery arrived right on time, and that you're so pleased with your pens Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“I got a very fast service and the Pens are very good and a very good price”

Helpful Report

Posted 1 month ago

Good afternoon Stephen, Thank you very much for your order with us and for your 5 star review. We're so pleased to hear you were happy with our fast service and that you're enjoying the pens. It's great to know you found them to be good value too. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Great product & fast delivery”

Helpful Report

Posted 1 month ago

Good afternoon Jane, Thank you very much for your order with us and for your 5 star review. We're delighted to hear you were happy with the product and the fast delivery. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Have purchased these pens on multiple occasions as gifts for retirees. They are really good quality and always arrive promptly”

Helpful Report

Posted 1 month ago

Good morning Denise, Thank you very much for your order with us and for your 5 star review. We're delighted to hear that the pens have been such a well-received gift for retirees. It's great to know you've found them to be high quality and that they've arrived promptly each time. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“perfectly packed and delivered quickly, thank you”

Helpful Report

Posted 1 month ago

Good morning Sandra, Thank you very much for your order with us and for your 5 star review. We're so pleased to hear that everything arrived perfectly packed and was delivered quickly. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Executive Pens is an excellent business with par excellence customer service. Their items are of quality and faultness. I enjoy buying their pens which I can personalise. I pray you continues with success”

Helpful Report

Posted 1 month ago

Good morning Catherine, Thank you so much for your wonderful review and kind words. We are delighted to hear that you enjoy our personalised pens and that our products and customer service have met your expectations. Your support means a great deal to us, and we're grateful for customers like you who take the time to share their experience. We truly appreciate your good wishes and look forward to helping you find many more special pens in the future. Thank you again for choosing Executive Pens. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Good selection & speedy delivery.”

Helpful Report

Posted 1 month ago

Good afternoon Charles, Thank you very much for your order with us and for your 5 star review. We're glad you found what you were looking for and that your order arrived quickly. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“Great price for an ink cartridge I couldn't find anywhere else! The only downside is I couldn't order more than one.”

Helpful Report

Posted 1 month ago

Good morning Sophie, Thank you very much for your order with us and for your 5 star review. We're so glad you were able to find the ink cartridge at a great price. We appreciate you pointing out the quantity limitation as well. We'll be sure to share your comments with our team as we continue working to improve the ordering experience. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 1 month ago

“The pen was a replacement for the same model which had been lost. It was very convenient that Executive Pens was able to provide the pen with a fine nib. It was easy to order and arrived on time. Thank you.”

Helpful Report

Posted 2 months ago

Good afternoon Barbara, Thank you very much for your order with us and for your 5 star review. We're really pleased to hear that we were able to help you find a replacement with the fine nib and that the ordering process and delivery all went smoothly. We truly appreciate your support and hope you enjoy using your pen. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 months ago

“Such a quick delivery considering the pen was engraved as well, my sister was over the moon with how lovely the gift wrapping was and loves the pen too, many thanks, Safia Hay”

Helpful Report

Posted 2 months ago

Good afternoon Safia, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear the pen arrived so quickly and that your sister loved both the engraving and the gift wrapping. It means a lot to know the gift made her so happy. Many thanks again for your kind words and support! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 months ago

“I found an old favourite pen whilst decluttering, and thanks to you it's nowback in use!!! I'm very pleased, and will be back for more.”

Helpful Report

Posted 2 months ago

Good afternoon Janet, Thank you very much for your order with us and for your 5 star review. That’s lovely to hear — there’s something so satisfying about rediscovering an old favourite! We're delighted your pen is back in action again. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 months ago

“The refill was just what I needed for a pen I was given 66 years ago!”

Helpful Report

Posted 2 months ago

Good morning Avril, Thank you very much for your order with us and for your 5 star review. That’s wonderful to hear! There’s something really special about keeping a pen in use for 66 years — we're so glad the refill helped bring it back to life. Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 months ago

“A very well made and quality item. I ordered it for my son’s birthday , and he is very pleased with it.”

Helpful Report

Posted 2 months ago

Good afternoon Clive, Thank you very much for your order with us and for your 5 star review. We’re delighted to hear that you were pleased with the quality of the item and that your son enjoyed his birthday gift. We really appreciate you taking the time to share your feedback and hope he continues to enjoy it for a long time to come! Kind Regards, Caitlin Marketing @ Executive Pens Direct

Posted 2 months ago

Executive Pens Direct is rated 4.9 based on 3,699 reviews