Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 11th January 2026

1178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice again,over the moon with my purchase.”

Helpful Report

Posted 9 years ago

“The tree was OK. A little less full than in the pictures but nothing to bad.my only criticism is the delivery charge. It cost one third the price of the tree.”

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Posted 9 years ago

“Lovely life like shrubs ,give some colour to drive in”

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Posted 9 years ago

“Looks gorgeous, I've had loads of compliments for this fantastic window box. It is an ideal solution to a spot that gets very little sun and almost no rain. I can't wait to order my next item from you!”

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Posted 9 years ago

“No instructions for porting the single brush supplied nor description of how to spread the branches out”

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Posted 9 years ago

“Bay trees are fine but one of the bux balls is broken in transit. Not a very sturdy design for the price. Just a large polystyrene ball with hedging pushed in. As a result it falls out very easily. Quite bald on close inspection!!!???”

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Posted 9 years ago

“Evergreen where extremely helpful and very good value in money in deciding which plants I should use for the space I had. My front porch is the envy of the neighbourhood, as I now have 3 elegant different size containers with beautiful real looking grasses in, that sway in the wind. Have recommended them to my friends. Polly. Surrey.”

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Posted 9 years ago

“I cannot believe its artificial plant! Looks great and so real. Big and bushy. Very quick delivery. I am very happy with it.”

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Posted 9 years ago

“Arrived on time. Very happy”

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Posted 9 years ago

“Were really happy with our new topiary. Arrived quickly and looks great.”

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Posted 9 years ago

“Very prompt and helpful service. I am very pleased with the result! Thank you!”

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Posted 9 years ago

“Loved my plans of you but you state plants don't discolour my red flowers on hanging baskets have gone white”

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Posted 9 years ago

“Thank you to very kind and helpful staff - they are great to work with.”

Evergreen Direct 5 star review on 26th September 2016

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Posted 9 years ago

“We were very disappointed with the size of the buxus ball plants considering the price and could have purchased them cheaper from the local garden centre”

Helpful Report

Posted 9 years ago

Hi Gill, Thank you for taking the time to feedback. When ordering the Buxus Balls you have to select the size you require at point of purchase so you should have been well aware of the price and the size that was arriving. We would welcome further feedback on what we could have done to make this more clear to you as a customer. If you wish to return for a refund, the best way to arrange this is to give us a call on 01751417776. Kind Regards, Evergreen

Posted 8 years ago

“Absolutely made up with my two Bay Trees. They look & feel real. I had them potted, the stones were easy to apply & set a lovely colour. Very quick delivery, hoping to order some hanging baskets next.”

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Posted 9 years ago

“Appreciated the fast and efficient service and ease of use on the website, I had incorrectly inputted the delivery address so I called and the staff could not be more helpful, first class experience.”

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Posted 9 years ago

“Quick delivery and trees look great!”

Evergreen Direct 5 star review on 21st September 2016

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Posted 9 years ago

“Very friendly team, good quality, fair prices, and quick delivery”

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Posted 9 years ago

“Excellent service, easy to follow website, prompt delivery and delighted with the plants and planters which are exactly as described. Thank you.”

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Posted 9 years ago

“Very realistic plant.”

Helpful Report

Posted 9 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews