Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,050 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,050 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 12th April 2025

1122

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Helpful service with prompt response to my sales enquiry.”

Helpful Report

Posted 5 years ago

“Products, as always, very good quality. Delivered on time and well packed. Have bought from this company several times with consistent results. Can recommend.”

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Posted 5 years ago

“Similar to other reviews, I ordered some Box Balls and was very disappointed. They’re poor quality and had just been thrown into a cardboard box unprotected. Bits had fallen off during delivery, even though the cardboard box wasn’t damaged.”

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Posted 5 years ago

“I ordered a pair of the bushy buxus balls after searching around for ages trying to find something artificial but good looking. The photos of the bushy ball looked great on the website, like the name suggests - nice and bushy and ball shaped! Unfortunately when the buxus turned up they look completely different the the photos on the website - most importantly, not a ball, and not bushy!! I have included a photo of the web image and what I received. To make matters worse they had been just thrown into a huge cardboard box on top of each other. No packaging inside the box. They were both squashed (box was fine but completely unsuitable!) So I will be returning the buxus and, must continue with my search...”

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Posted 5 years ago

“Excellent in all ways”

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Posted 5 years ago

“Fantastic product, fast delivery and good prices too thank you very much”

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Posted 5 years ago

“Excellent service nothing too much trouble delivery next day spot on.Would use them again and unreservedly recommend to any future customers.”

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Posted 5 years ago

“I ordered geraniums and azaleas ( not trees and shrubs) from evergreen and A N Other co. They were outside plants for all the year round and were therefore by definition imitation plants. Those from Evergreen surpassed the other company in as far as they were more realistic and I was extremely pleased with them. The only criticism I have was that some of the petals on the geraniums had fallen off in transit but hey!ho! who the hell would notice that once they are in the garden.”

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Posted 5 years ago

“Quick delivery, looks great, bigger than i thought which is brilliant, great price.”

Evergreen Direct 5 star review on 25th September 2019

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Posted 5 years ago

“Order arrived very quickly, good quality product”

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Posted 5 years ago

“I have 2 types of artificial topiary that I wanted to order but thought I’d order 1 type first to see what the quality was like. I was pleasantly surprised. The quality is great and I will be ordering the others soon!”

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Posted 5 years ago

“Personally, I couldn't believe that this item had received such good reviews! Completely disappointed.”

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Posted 5 years ago

Really disappointed to hear do not like the Holland Ivy bush you ordered from us. This is one of our most loved Ivy plants but I do appreciate that beauty is in the eye of the beholder and it wouldn't be possible for it to be appealing to everyone. We do not like to have disappointed customers so do get in touch and you can talk us through what elements of the ivy you didn't like and from this we may be able to deduce an alternative that ticks all you boxes. Alternatively we have a full returns policy so would be happy to arrange the return and refund of this product for you.

Posted 5 years ago

“I was so pleased with my purchase. I am going to order lots more I hope for work.”

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Posted 5 years ago

“Speedy delivery, pleased with the plants just what I needed to put in a planter in the front of my rented bungalow.. look quite realistic!”

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Posted 5 years ago

“only comment is that I ordered 2 of the same outdoor plants expecting them to be similar in size and one is slightly larger than the other - noticeable to me and others who have seen it so slightly disappointed.”

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Posted 5 years ago

“Realistic looking trees, look lovely in my garden”

Evergreen Direct 5 star review on 16th September 2019

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Posted 5 years ago

“Plant & container very smart.Had to ring up Evergreen because there was no instructions on how to use the pre glued stones.”

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Posted 5 years ago

“Excellent. This is our fourth order and we are absolutely delighted. Quality, looks and the finish are so real. Fully recommend both small to large plants.”

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Posted 5 years ago

“ordered artificial geranium blossom green wall and was so impressed I ordered the same amount again to cover all of an old garage wall. It is a little expensive but well worth the money would recommend to anybody. The service and delivery were better than expected”

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Posted 5 years ago

“Trees not as big as I thought they would be but delivery spot on.”

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Posted 5 years ago

Evergreen Direct is rated 4.7 based on 2,050 reviews