Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 31st January 2026

Anonymous

Evergreen Direct 5 star review on 11th January 2026

Carol Poll

Evergreen Direct 5 star review on 9th December 2025

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1183

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Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“High quality product. Efficient and friendly service.”

Helpful Report

Posted 6 years ago

“Bought two artificial bushy buxus shrubs to display at the front door. Arrived quickly, tracked and timed delivery. Plants are very realistic and come on a sturdy wooden stem (ordered without a pot) I am very pleased by the service and quality. Thankyou Evergreen!”

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Posted 6 years ago

“The artificial buxus trees look very real, no neon green plastic here!! I would advice customers to go for a bigger size as they tend to look smaller than you think. Would definitely reorder!!”

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Posted 6 years ago

“Quick delivery, Nice quality product Well packaging! Thank you”

Evergreen Direct 5 star review on 19th October 2019

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Posted 6 years ago

“The colouring and look of the balls is really good. However, when you get closer you can see the plastic frame as they are not enough leaves to cover this up.”

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Posted 6 years ago

“As a Florist I don't usually handle artificial flowers or foliage as it's rare to find anything that truly resembles the real thing - So I spent a long time on the phone with them before I placed my order for two baskets for a client, as I wanted something bespoke and I also wanted to add a couple of blooms myself, and was assured that this would be possible. The baskets arrived in a ridiculously short time and I was delighted with both the quality and the workmanship. I added my own touch and they are wonderful, and so like the real thing! The customer service is exceptional. All in all a great experience. Thoroughly recommended - even if you don't like fake flowers!!!”

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Posted 6 years ago

“The plants are very realistic and blend in seamlessly with the existing normal growing plants and really revive the garden especially the pansies vivid yellow. My daughter who does not like artificial was most impressed.”

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Posted 6 years ago

“Very realistic looking.”

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Posted 6 years ago

“The courier company that this company use, palletways, are horrendous. Evergreen itself did a good job on the product but should look at their total customer experience, as delivery is part of this.”

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Posted 6 years ago

“I bought 2 x 3ft box shrubs and I was a bit disappointed when I took them out of the packaging as a couple of small pieces had fallen off and it all looked a wee bit sparse. Once I stood them up however and shook them lightly they looked better and from a short distance away they look very realistic. For the price I think they are good value.”

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Posted 6 years ago

“Fantastic service and delivery was on time. My tree is as tall as the way I wanted it and looks so nice with my decor”

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Posted 6 years ago

“Extremely fast delivery, very pleased with the quality of the plants”

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Posted 6 years ago

“Superb product, everything as advertised. Excellent service, received the goods within two days.”

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Posted 6 years ago

“We ordered some box hedging and the delivery was very prompt (next day) unfortunately we needed to return it through no fault of evergreen our client changed his mind . Evergreen were very helpful and sent everything we needed to return the goods and a refund was given the same day they received it back .”

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Posted 6 years ago

“Very pleased with order so far shall see how it weathers outside during the winter months but would definatly order again from Evergreen”

Evergreen Direct 5 star review on 9th October 2019

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Posted 6 years ago

“Fast delivery and I’m really pleased with the two artificial shrubs. After trying real ones twice, I gave up; the position of the door means little rain and too much sun and they scorched and died. What I especially like about these two is that they’re not identical, which makes them look more realistic. I’ll probably get a couple of hanging baskets next. Highly recommend the company and the product.”

Evergreen Direct 5 star review on 8th October 2019

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Posted 6 years ago

“Absolutely delighted with the product. Very realistic in every way. Perfect height for our lounge. Frank & Irene, Devon”

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Posted 6 years ago

“Having previously ordered a cheaper version of artificial hanging basket (why did I bother?) from another company, I bought this deluxe one and it is sooo much better. Very close up it obviously does not look real but from a reasonable distance and from the end of the driveway you would not know the difference. The basket is very full, no skimping on the plants, with vibrant colours. I know this was more expensive than some but it really is leaps and bounds ahead in quality.”

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Posted 6 years ago

“It's perfect at the top of my rockery where nothing will grow. Hard to spot the difference up there!”

Evergreen Direct 5 star review on 7th October 2019

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Posted 6 years ago

“Great products delivered swiftly.”

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Posted 6 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews