Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,051 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,051 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 6th July 2025

1147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The plants are very realistic and blend in seamlessly with the existing normal growing plants and really revive the garden especially the pansies vivid yellow. My daughter who does not like artificial was most impressed.”

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Posted 5 years ago

“Very realistic looking.”

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Posted 5 years ago

“The courier company that this company use, palletways, are horrendous. Evergreen itself did a good job on the product but should look at their total customer experience, as delivery is part of this.”

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Posted 5 years ago

“I bought 2 x 3ft box shrubs and I was a bit disappointed when I took them out of the packaging as a couple of small pieces had fallen off and it all looked a wee bit sparse. Once I stood them up however and shook them lightly they looked better and from a short distance away they look very realistic. For the price I think they are good value.”

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Posted 5 years ago

“Fantastic service and delivery was on time. My tree is as tall as the way I wanted it and looks so nice with my decor”

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Posted 5 years ago

“Extremely fast delivery, very pleased with the quality of the plants”

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Posted 5 years ago

“Superb product, everything as advertised. Excellent service, received the goods within two days.”

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Posted 5 years ago

“We ordered some box hedging and the delivery was very prompt (next day) unfortunately we needed to return it through no fault of evergreen our client changed his mind . Evergreen were very helpful and sent everything we needed to return the goods and a refund was given the same day they received it back .”

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Posted 5 years ago

“Very pleased with order so far shall see how it weathers outside during the winter months but would definatly order again from Evergreen”

Evergreen Direct 5 star review on 9th October 2019

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Posted 5 years ago

“Fast delivery and I’m really pleased with the two artificial shrubs. After trying real ones twice, I gave up; the position of the door means little rain and too much sun and they scorched and died. What I especially like about these two is that they’re not identical, which makes them look more realistic. I’ll probably get a couple of hanging baskets next. Highly recommend the company and the product.”

Evergreen Direct 5 star review on 8th October 2019

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Posted 5 years ago

“Absolutely delighted with the product. Very realistic in every way. Perfect height for our lounge. Frank & Irene, Devon”

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Posted 5 years ago

“Having previously ordered a cheaper version of artificial hanging basket (why did I bother?) from another company, I bought this deluxe one and it is sooo much better. Very close up it obviously does not look real but from a reasonable distance and from the end of the driveway you would not know the difference. The basket is very full, no skimping on the plants, with vibrant colours. I know this was more expensive than some but it really is leaps and bounds ahead in quality.”

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Posted 5 years ago

“It's perfect at the top of my rockery where nothing will grow. Hard to spot the difference up there!”

Evergreen Direct 5 star review on 7th October 2019

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Posted 5 years ago

“Great products delivered swiftly.”

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Posted 5 years ago

“Very pleased with order of Artificial Dracaena plant x3 excellent quality speedy delivery.Will be ordering again.”

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Posted 5 years ago

“First time I’ve purchased from this company but very pleased with both product and service”

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Posted 5 years ago

“very lifelike plants, ideal for conservatories and tubs which cannot be watered. very prompt service”

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Posted 5 years ago

“Pleased with the service but disappointed with the trees. The foliage is a lot less than the trees they are replacing (the weather and age has taken its toll on them) and consequently they are not as bushy.”

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Posted 5 years ago

“Quick delivery ordered standard delivery but came next day . Bought to use as birthday party back drop looked real”

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Posted 5 years ago

“Absolutely thrilled with our artificial planted bushes and olive Tree. I was looking for unusual room dividers for our office and came across Evergreen. I was a little dubious about how artificial the greenery would look, but they are fabulous. They really do look authentic and have definitely exceeded my expectations. We have had lots of compliments and have passed on Evergreen's details. Sacha SP Astaris IT”

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Posted 5 years ago

Evergreen Direct is rated 4.7 based on 2,051 reviews