Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 11th January 2026

1178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to refuse delivery of my order on Thursday 13th July as the packaging was badly damaged, wet & an attempt had been made to seal it with tape. I reported this & was assured that as soon as you had a response from the courier, I would be contacted. So far, I've not heard from you apart from this review request. Please inform me as to when my order will be delivered intact. Yours hopefully, E Nicholls”

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Posted 8 years ago

“We have used your hedge panels to decorate our Key stage 1 library at our school to make a woodland screen. This has been very effective and the children are very excited.”

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Posted 8 years ago

“I bought my plants for large planters in my garden, as I'm terrible at maintaining real ones. They look lovely and in the winter, they will go in the garage until next year. Instant colour and foliage without spending another penny.”

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Posted 8 years ago

“These geraniums look good from a distance. I have them in an upstairs window. Up close, however, the very thin stems give the game away. With thicker, geranium size stems and less shine on the leaves, they would be perfect.”

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Posted 8 years ago

“Arrived today looking great can't wait for rest of order”

Evergreen Direct 5 star review on 19th July 2017

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Posted 8 years ago

“My orders arrived on time and we are very pleased with the shrubs.”

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Posted 8 years ago

“Purchased these to go in pots on our house, they look fabulous.”

Evergreen Direct 5 star review on 18th July 2017

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Posted 8 years ago

“Delighted with trees which look very realistic and excellent quality and perfect for area in house where I wanted them for .. thankyou”

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Posted 8 years ago

“Happy with the service, Shrubs look good would have bought the pot's as well but find them a bit pricey.”

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Posted 8 years ago

“Delighted with my bamboo! It looks really good - I put the pot, with its stone covering, in a wooden barrel - looks great in a corner of our gravelled garden.”

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Posted 8 years ago

“Excellent service and very good products would buy. Again”

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Posted 8 years ago

“Quick delivery and the product was brilliant.”

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Posted 8 years ago

“We needed a plant to fill a space in our conservatory. As we are not keen gardeners an artificial plant was needed. Evergreen shrubs gave us the choice we were seeking. Our plant looks real and blends in with our existing floral arrangements.”

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Posted 8 years ago

“They arrived the next day”

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Posted 8 years ago

“The shrubs and pots are absolutely gorgeous thank you so much for the prompt delivery and excellent service”

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Posted 8 years ago

“The outdoor palm tree was better than we expected, we made that choice after speaking to the customer service person she was the key in making our choice. The service and the speedy delivery was excellent. Our friends who live in Florida even thought it was a real one. We might even get another if we find the room for it.”

Evergreen Direct 5 star review on 13th July 2017

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Posted 8 years ago

“GREAT SERVICE AGAIN HAVE BOUGHT BEFORE AND HAVE NOT BEEN DISSAPOINTED WITH MY PURCHASES WOULD HIGHLY RECOMMEND FROM START TO FINISH ORDER IS SENT WITHOUT ANY HASSLE THANKS AGAIN AND BEST WISHES TO THE TEAM”

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Posted 8 years ago

“Goods arrived very quickly and well packaged. Great service.”

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Posted 8 years ago

“They look very realistic with lots of detail. They are pretty sturdy as well”

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Posted 8 years ago

“Very poor packaging, resulting in damage to one of the 2 pots in the original order and damage to packaging made it very difficult to secure for return. Returned as not suitable for site but a different 2 items ordered as replacement. Their packaging was in an even worse condition on receipt, with the bottom hanging off. Contents (pots included) were ok but squashed. Not impressed with the quality. Afraid I would not advise use of this site.”

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Posted 8 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews