Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 11th January 2026

1178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant looking plant and pot so pleased with this purchase really good quality and excellent delivery service.”

Evergreen Direct 5 star review on 23rd August 2017

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Posted 8 years ago

“Love my new tree and planter... had loads of compliments ... looks so real ... good quality”

Evergreen Direct 5 star review on 22nd August 2017

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Posted 8 years ago

“although the first shrub I received was slightly damaged, Evergreen customer service was great ! Shrub quickly and speedily replaced - I now have two fine boxwood shrubs - excellent quality !”

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Posted 8 years ago

“We ordered two large artificial flower hanging baskets costing IIRC £90 each. We purchased them as the promotional literature said the flowers are securely fitted and will remain hardy to all the elements. They have been outside now for 1 week and we have picked up several "flowers and leaves" which have detached - I am now concerned they wont last long. The actual arrangement looks good but - as is typical - they don't look anything like the bulked up and long trailing pictures on the website.”

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Posted 8 years ago

“The cyclamen is excellent and very realistic. Only diappointment is it arrived in a thin polythene bag and is squashed flat - have wiggled the stems about in the hope they will drop into place. Would definitely buy from you again, thanks”

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Posted 8 years ago

“A wonderful company to deal with. They were able to custom make a 3m hedge for me much cheaper than any other company I contacted. That's out of the companies who actually would custom build. I received great advice about popular designs and they painted the base at no extra cost. Delivery was also much earlier than scheduled which was the icing on the cake. Very impressed thanks!”

Evergreen Direct 5 star review on 17th August 2017

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Posted 8 years ago

“We were disappointed with the overall look of the tree and felt that it looked unrealistic and cheap and not what we expected really. When I unpacked the tree there were many leaves sat at the bottom of the box. I have since glued them back on. Others are still falling off when its windy. Not good Sorry... ...David Rhodes”

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Posted 8 years ago

“They hide an unsightly view of my neighbours garden. However, I had phoned up to ask about their stability. I was told that they would be fine unless positioned where there are high winds. I find this description deceiving and have had to have them bolted to the roadway for safety. I didn't want them falling on a car or person and causing damage. This seemed very possible to me without the fixing.”

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Posted 8 years ago

“The yellow pansies add a vibrant splash of colour to the patio. Delighted with them and the speed of the delivery.”

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Posted 8 years ago

“Great product, really helpful customer service Delivery drive was excellent, polite and very helpful Second time I have ordered from Evergreen and both times were first class”

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Posted 8 years ago

“We ordered two fern plants,for our dog planter in our conservatory, as the real fern over grew the planter. As you can see from the photo evergreen plants look more delicate. We have used your company before and have been very pleased with the fast and efficient service,and I think you will agree the evergreen ferns look fantastic.”

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Posted 8 years ago

“Excellent product thank you”

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Posted 8 years ago

“Great product - very realistic.”

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Posted 8 years ago

“Saw this 8 foot artificial triple palm for an excellent bargain price on ebay (It really is 8 foot!). It was delivered within 2 days! Don't know if it's supposed to be outside but it's now in my garden and is admired by everyone. Most will not believe it's artificial even after they have touched it! Very pleased.”

Evergreen Direct 5 star review on 9th August 2017

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Posted 8 years ago

“Order arrived exactly as described. Baskets are beautiful.”

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Posted 8 years ago

“quick delivery”

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Posted 8 years ago

“Absolutely amazing customer service and what a product ! My husband and I who are beyond useless when it comes to DIY managed to baton a wall and then fix the artificial grass with ease. I'm totally in love with it. Would recommend this product in an instance. Top quality product and company.”

Evergreen Direct 5 star review on 8th August 2017

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Posted 8 years ago

“Very suitable for my garden. Positioning next to outdoor daybed.”

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Posted 8 years ago

“Dealt with a polite helpful lady who took the order. I was pleased with the delivery of the artificial tree which was quick. The packaging was undamaged but I was unhappy though with the tree which had lost nearly a dozen leaves which I found loose in the box. All okay now as I reaffixed most of the leaves, needing to drill the stem to put the larger branches/leaves back on. The tree now looks good in our conservatory.”

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Posted 8 years ago

“Plants arrived quickly, in excellent condition. Bought as a present to my mother. Geraniums looks better then my best plants in the garden. Realistic appearance, coherent colours, wonderful shape. I ordered more plants to my family, as they want too! Thank you”

Evergreen Direct 5 star review on 7th August 2017

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Posted 8 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews