Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 11th January 2026

1178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service, hedge well built in sensible sizes for installation. Courier who delivered was vey helpful. Pity we missed the 10% discount promotion by just a few days, shame no one at Evergreen told us about it as we ordered.”

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Posted 9 years ago

“I bought 6 large hanging geraniums to put in wall pots outside using as recommended expanding foam. We have just suffered 10 days of winds up to 45km and they have held together completely, only lost one flower!! Thank you. I would recommend your products to anyone without hesitation. 10/10”

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Posted 9 years ago

“I have been delighted with the service from Evergreen. The bespoke order service is fantastic which allows one to amend measurements to suit. Friendly efficient telephone service as well as prompt delivery. I found I was kept fully informed and have just placed another order as I was so pleased.”

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Posted 9 years ago

“The plant we bought looks very realistic and it arrived quickly, very happy with the service.”

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Posted 9 years ago

“Received quickly and really pleased with my purchases. Great quality and price!”

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Posted 9 years ago

“The tree and base that we bought from your company is perfect in our garden ,and it most suitable next to our balcony ,very happy thank you .”

Evergreen Direct 5 star review on 24th August 2016

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Posted 9 years ago

“Excellent service and speedy delivery. Highly recommended”

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Posted 9 years ago

“Probably not of the highest quality of other (much more expensive) suppliers but satisfactorily realistic. Ordering process is quick and easy and delivery very rapid. On the whole I am very pleased.”

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Posted 9 years ago

“Very pleased with my selection. Exactly as described and delivered on time. Thank you”

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Posted 9 years ago

“Plants are lovely, unfortunately not packed to well and pot on one of the little plants was broken.”

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Posted 9 years ago

“Bought some box hedge panels to replace some cheap imported ones from eBay , much better quality for not much more money. Excellent service.”

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Posted 9 years ago

“I requested an item that was not part of their regular products but the staff couldn't have been more helpful. The item arrived promptly and was exactly what I wanted.”

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Posted 9 years ago

“Evergreen were fantastic I wanted my plants within the week and they took the order on a Monday and delivered by Thursday. The plants themselves are also fantastic.”

Evergreen Direct 5 star review on 17th August 2016

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Posted 9 years ago

“Helpfull, friendly service and fast delivery. Deluxe Kentia Palm now elegantly adorns our dining room.”

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Posted 9 years ago

“Hi, just a quick email to say how impressed I am with your customer service. Amazing to be honest. Super fast dispatch and reply to my previous email. Fantastic and well done!!! Kind regards, Sue”

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Posted 9 years ago

“Excellent service excellent product.”

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Posted 9 years ago

“Quick delivery and nice ferns that looked very effective once ported up.”

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Posted 9 years ago

“Thank you for your email, but more importantly thank you for the wonderful trees at the front of our store. They’ve given our entrance a warmer, friendlier welcome to prospective customers. In life you get what you pay for. The service received from Evergreendirect, start to finish, was A*, thank you.”

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Posted 9 years ago

“I'm amazed that after my order at 3.0pm yesterday, the ordered tree has arrived this morning at 10.50am……a fantastically quick delivery, and the tree looks as good as it does on your website! A great service! Many thanks”

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Posted 9 years ago

“Wasn't sure how much Forest fern green wall I need...the staff at Evergreen worked it all out for me very efficiently and I had the product the next day. The green wall itself is beautiful and such good quality and value for money. Thanks Evergreen!”

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Posted 9 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews