Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 11th January 2026

1178

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ideal for hot south facing garden room.”

Evergreen Direct 4 star review on 2nd August 2016

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Posted 9 years ago

“We ordered 2 of the Mountain Palms. They were dispatched incredibly quickly and look great, really authentic and they really finish off our Lobby area nicely! We potted them ourselves though. Thanks”

Evergreen Direct 5 star review on 27th July 2016

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Posted 9 years ago

“very pleased with all plants & trees excellent products would recemend”

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Posted 9 years ago

“Can't praise Evergreen enough. I ordered an artificial hedge, everyone thinks it is real! Fits my space perfectly (it was made to measure...very accurately). Everyone I spoke to gave great advice. In summary great product, great service. Thank you”

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Posted 9 years ago

“I would like to thank Evergreen for their first class service. There product knowledge and advice was second to none. I ordered a bespoke hedge to fit a obscure shaped planter and it arrived and slotted in seamlessly. Wish there were more companies like Evergreen. I will be back from more”

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Posted 9 years ago

“they are really lifelike ivies, unfortunately one of the stems was minus a large amount of leaves, but I have arranged it so that it does not show, I would have given the extra star had they been perfect.”

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Posted 9 years ago

“My garden is full of box hedging hanging basket and potted plant plus palm trees all from Evergreen this is the second year of them standing in a south facing garden and they remain looking fantastic I highly recommend”

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Posted 9 years ago

“Excellent realistic-looking floral hanging baskets, very generously planted. We will be looking to buy again for a winter selection!”

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Posted 9 years ago

“We were blown away by the quality of the artificial outdoor plants ordered. They look fantastic and have had many compliments. We will be back to buy more very soon. Thank you!”

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Posted 9 years ago

“love my trees. i hope they last outdoors! only time will tell.... thank you.”

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Posted 9 years ago

Really appreciate your positive review and delighted to hear how satisfied you are with the trees you have recieved. Warm Regards, Evergreen

Posted 9 years ago

“Very helpful and the order was delivered the following day”

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Posted 9 years ago

Really appreciate you positive review and delighted to hear how satisfied you are with the service we provided. Warm Regards, Evergreen

Posted 9 years ago

“Received in excellent health. Courier was very considerate of parcel (it wasn't marked as live plants). The money tree is lush and full, incredibly healthy, while the aloe vera plant is healthy and abundant large leaves/stems. Fabulous purchase, will definitely use this company again....”

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Posted 9 years ago

Really appreciate you positive review and delighted to hear how satisfied you are with the shrubs you have recieved. Warm Regards, Evergreen

Posted 9 years ago

“Perfect artificial shrubs for our balcony. Most people don't realise they are not real. Always look good and don't need watering! Hurrah!”

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Posted 9 years ago

Really appreciate you positive review and delighted to hear how satisfied you are with the shrubs you have recieved. Warm Regards, Evergreen

Posted 9 years ago

“Excellent.product and delivery. Will use again with confidence.”

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Posted 9 years ago

Really appreciate you positive review and delighted to hear how satisfied you are with the products and services we provided for you. Warm Regards, Evergreen

Posted 9 years ago

“Loads and loads of leaves fell off I spent hours and pounds glueing them back on anf they ate fading after first summer sadly disappointed”

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Posted 9 years ago

Thank you for taking the time out to feed back to us. I am very sorry to her your disappointing review. If you feel you have received a defective product we do have a full returns policy. The red maple tree is part of our ornamental indoor product range so is not suitable for outdoor use and unless protected like any fabric if exposed to direct sunlight will fade. We do have a range or UV stable products which have been protected against discolor or fading when exposed to direct sunlight, perhaps a product from this range would be more suitable. If you would like some further information on this then do not hesitate getting in touch. Warm Regards, Evergreen

Posted 9 years ago

“Reliable plants.. Especially topiary.,shrubs and tees Execellent service . Very efficient . All the guys in Covent Garden are the best. We will continue to buy from evergreen having done so for the last 18 years”

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Posted 9 years ago

Really appreciate you positive review and delighted to hear how satisfied you are with the products and service we have provided you over the years. Warm Regards, Evergreen

Posted 9 years ago

“We bought an artificial red maple tree for our porch, complete with white porcelain pot and stones. The tree arrived within a week and is excellent quality. We've had a few people ask if we water it! I would definitely use this company again.”

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Posted 9 years ago

Really appreciate you positive review and delighted to hear how satisfied you are with the tree you ordered from us. Warm Regards, Evergreen

Posted 9 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews