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Evergreen Direct Reviews

4.7 Rating 2,053 Reviews
94 %
of reviewers recommend Evergreen Direct
4.7
Based on 2,053 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Evergreen Direct Reviews
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Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Superb artificial bamboo plants. Really tall and bushy, and fooled a view visitors who thought they were real. My only criticism is that one of the pots arrived damaged (but we superglued it back together) and the trees really so stink when they're first opened. They're obviously stored for some time and also perhaps in a smelly place, so they smelt very damp, musty. They've settled a bit now having been out for about 2 weeks but we used a lot of air freshener and room spray. Otherwise, a very good and well priced product.
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Posted 8 years ago
The artificial hedges came on solid wooden frames that slotted into my window boxes very well. All measurements were accurate and the quality of the fake hedge was good (longer pieces than usual). My only complaint was that the top of the hedges looked a bit bald in paces, mostly where the hedging panels had been bent over the top edge. On the plus side, an extra piece of hedge matting had been sent with the delivery, so I cut up pieces to staple onto the frame.
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Posted 8 years ago
Very quick receipt and a good price.
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Posted 8 years ago
Easy ordering process, very fast delivery. Can't say the plants are particularly realistic or convincing, but the price was right. Would be useful to have some guidance on the website as to the relative quality of the plants and trees, as the prices vary widely and I can only assume this reflects a difference in quality.
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Posted 8 years ago
Bought an English ivy plant to go on a new trellis behind a planter.I have woven it through behind a real plant in the planter and it looks good . No one has realised it is not real,yet. As the trellis is hard to reach,it will be better than my previous real climber ,which grew out of control in the summer and was a chore to prune.
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Posted 8 years ago
Bought an English ivy plant to go on a new trellis behind a planter.I have woven it through behind a real plant in the planter and it looks good . No one has realised it is not real,yet. As the trellis is hard to reach,it will be better than my previous real climber ,which grew out of control in the summer and was a chore to prune.
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Posted 8 years ago
Very good value, prompt delivery.
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Posted 8 years ago
An excellent service on the phone. The lady whom I spoke to understood exactly what I wanted and gave me good advice. Delivery was quick (though more expensive than I am used to). The quality of the artificial plants seems good, and they are attractive. I am slightly disappointed by the shiny finish of the plastic, which detracts somewhat from the natural look of the plants, but as they are for outdoors I understand they cannot be as realistic as the indoor type made from fabric.
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Posted 8 years ago
My purchase was easy to make and I am pleased with the artificial Buxus shrub I bought as a present. It arrived quickly and intact. Overall very pleased and would recommend Evergreen direct.
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Posted 8 years ago
description of the product was accurate and therefore was pleased with what was delivered on opening the box. The order process was efficient and trouble free. The product was on the pricey side but the quality justified it.
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Posted 8 years ago
The product was delivered promptly and packaged well. There is quite a bit of bare trunk showing through the branches but with careful arrangement of the foliage the trees look good by my front door.
Evergreen Direct 4 star review on 1st November 2016
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Posted 8 years ago
Ordered 3 bespoke hedges,very pleased with them. They arrived on a pallet by courier and I was able to check them all on delivery (a very amiable courier driver!) and they were all perfect. Throughout the process i had excellent service from my initial contact to discuss what I wanted, I was phoned when they were due to be dispatched and they arrived earlier that anticipated. Only down side was unable to follow delivery process with courier so just hoped they would arrive the next day after they were dispatched. Decided to buy a fourth hedge - process again excellent, but hedge arrived in a very large cardboard box with excess space for it to move around in. There was no packing and minimal markings on the box showing which way up it should be. Hence the hedge arrived by delivery upside down and on its side. This has resulted in the hedge being compressed in places especially on the top. Also when I opened the box the hedge was wet! I phoned Evergreen explained the situation and was told the hedge may spring back - it still has some indentations but I decided to keep it. As to how the hedge was wet, that is still a mystery!! Overall hedge looks good and have had comments on how real it looks.
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Posted 8 years ago
Pleased with the bushes although they had moved around in the boxes and one had come off its base and had lost some leaves. I managed to put it back together and filled the gaps with the leaves that had come out. They look pretty realistic though and I'm pleased with the overall look.
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Posted 8 years ago
Nice hanging baskets and looks very natural
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Posted 8 years ago
The tree was OK. A little less full than in the pictures but nothing to bad.my only criticism is the delivery charge. It cost one third the price of the tree.
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Posted 8 years ago
No instructions for porting the single brush supplied nor description of how to spread the branches out
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Posted 8 years ago
Evergreen where extremely helpful and very good value in money in deciding which plants I should use for the space I had. My front porch is the envy of the neighbourhood, as I now have 3 elegant different size containers with beautiful real looking grasses in, that sway in the wind. Have recommended them to my friends. Polly. Surrey.
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Posted 8 years ago
Arrived on time. Very happy
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Posted 8 years ago
Loved my plans of you but you state plants don't discolour my red flowers on hanging baskets have gone white
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Posted 8 years ago
Very friendly team, good quality, fair prices, and quick delivery
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Posted 9 years ago
Evergreen Direct is rated 4.7 based on 2,053 reviews