Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,044 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,044 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 26th April 2024

1021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice selection of very good products.”

Helpful Report

Posted 6 years ago

“My plant delivered on time and was as expected, so I was largely happy with my purchase. I wouldn't recommend getting the classico planter for this plant as as you can see, it's a bit too large for it. It took a bit of time for me to unfold all the leaves and get it looking okay, but I suppose that'll always be the case considering how it's packaged up. I was pleased with the end result. There were no instructions for the gravel - I thought it'd just be dry gravel I could shake into the planter, but it was all wet (which as I know now to have been some sort of adhesive). I distributed it in the pot and then left to dry for a few days until it became hard. Be careful when doing this as the gluey gravel mixture can go all over the place if you're not careful! All in all I was pleased, if a little baffled by the pot options they suggest to you (it really is too big), but I will be glad to make future purchases with evergreen direct.”

Evergreen Direct 4 star review on 13th December 2017

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Posted 6 years ago

“VERY PLEASED WITH THE APPEARANCE AND MOUNTING INTO THE POT. LOOKS NATURAL AND HAS A GOOD SPREAD. CONCERNED AT TO HOW IT WILL STAND WINDS OUTSIDE, WOULD APPRECIATE YOU GUIDANCE???”

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Posted 6 years ago

“well packaged, good quality product. Cyclamens.”

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Posted 6 years ago

“The plant wall looks great. Easy to install.”

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Posted 6 years ago

“They are lovely, long lasting and the colours keep true. I have 2 pots on graves for 3 years during the winter and they are perfect.”

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Posted 6 years ago

“delivered on time but in two consignments”

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Posted 6 years ago

“Good selection and reasonable prices”

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Posted 6 years ago

“Efficient service and good quality”

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Posted 6 years ago

“Good product and fast service, good value”

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Posted 6 years ago

“The colours and shape of the shrub were excellent. A little disappointed in the stems which do feel and look plastic”

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Posted 6 years ago

“Good to put on grave can survive all weather conditions”

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Posted 6 years ago

“Realistic product, easy to make a mistake joining the 25cm x 25cm squares together correctly”

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Posted 6 years ago

“The ordered shrubs look very realistic. I will plant out as soon as the leaves stop falling.”

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Posted 6 years ago

“over all my wife and I where both pleased with our purchase but disappointed when a number of leaf arrangements fallout of the box when opened.The box was not damaged at all and it was removed from off of the tree carefully. We have tried to refit these small pieces as they obviously can be refitted but without success .Perhaps you can help?”

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Posted 6 years ago

“My bamboo trees look realistic. They were a bit narrow in width compared to pictures so I had to order 2 more at an unplanned extra cost, to screen a gate. The charcol grey pots look silver which is a disappointment, wish I'd ordered black ones. The plants however look lovely.”

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Posted 6 years ago

“Product good quality and advice given over the phone to make the plants look their best. I ordered a plant in a pot, box wasn't damaged so signed for it only to find the the pot was damaged. When I phoned the company they apologised and immediately arranged for it to be collected and a replacement delivered. They even agreed to me changing the colour of the pot. Excellent Service overall.”

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Posted 6 years ago

“Up to now they are good, but time will be the best judge”

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Posted 6 years ago

“We ordered two large artificial flower hanging baskets costing IIRC £90 each. We purchased them as the promotional literature said the flowers are securely fitted and will remain hardy to all the elements. They have been outside now for 1 week and we have picked up several "flowers and leaves" which have detached - I am now concerned they wont last long. The actual arrangement looks good but - as is typical - they don't look anything like the bulked up and long trailing pictures on the website.”

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Posted 6 years ago

“quick delivery”

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Posted 6 years ago

Evergreen Direct is rated 4.7 based on 2,044 reviews