Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 9th December 2025

1177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a great product and the Customer Service is brilliant. You can phone and speak to a real human who is clued-up, friendly, knowledgeable, with delegated responsibility to make decisions and VERY helpful. The only thing which let the company down was an extremely rude and unhelpful delivery driver who was unbelievably unpleasant. He was NOT an employee of the company. I reported the matter and recieved an immediate apology. In fact the Customer Service person was mortified.”

Evergreen Direct 5 star review on 10th May 2021

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Posted 4 years ago

“Excellent Service”

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Posted 4 years ago

“A little disappointed with the quality🥺”

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Posted 4 years ago

“Wa beyond my expectations. great quality, delivery was timely and I did my research - this is the best company!”

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Posted 4 years ago

“Very happy with my purchase well packed and come pretty quick”

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Posted 4 years ago

“Excellent quality and an exceptional service”

Evergreen Direct 5 star review on 7th May 2021

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Posted 4 years ago

“I have bought artificial plants/trees from Evergreen Trees & Shrubs on a couple of occasions. They are always of good quality, realistic looking and delivery is super prompt. Highly recommended.”

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Posted 4 years ago

“We purchased 2 Artificial Boxwood Balls to decorate the roof of our dining room. Great job and are sure to last a little longer than the live box we originally had.”

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Posted 4 years ago

“Brilliant fast efficient service. End product exactly as they said.”

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Posted 4 years ago

“I would definitely recommend They really do look real .”

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Posted 4 years ago

“Good quality, good range, good prices and fast turnaround delivery”

Evergreen Direct 5 star review on 4th May 2021

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Posted 4 years ago

“Totally thrilled, they look amazing on my roof garden 🪴 so many compliments The company were very helpful and easy to contact... Thank you Evergreen 🌲”

Evergreen Direct 5 star review on 2nd May 2021

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Posted 4 years ago

“Delighted with my trees. Excellent service. 🌲”

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Posted 4 years ago

“Good quality plants look quite realistic this is my go to site for these plants”

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Posted 4 years ago

“Bought a pair of spiral trees & deluxe shrub. Excellent service. Great quality. Highly recommended”

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Posted 4 years ago

“I have been buying from evergreen for a while now,they have never let me down ,their greenery/flowers are beautiful and very realistic looking This coupled with their prompt delivery time is the reason why I gave them 5 stars”

Evergreen Direct 5 star review on 1st May 2021

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Posted 4 years ago

“Lovely realistic looking ivy.”

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Posted 4 years ago

“We ordered green wall panels for our tenant and mortice fence that we built. See pics without green wall panels and then with...Wow.. what a transformation. Love it and the ladies at evergreen were very helpful. Good quality product. Ordered in lockdown but delivery was quick. Would definately recommend. We are going to purchase more from this company..”

Evergreen Direct 5 star review on 26th April 2021

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Posted 4 years ago

“Ive ordered many items from this company , Excellent quality & delivery”

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Posted 4 years ago

“Our lovely artificial trees are sitting proudly at our front door! Service was excellent and really pleased with our purchase. Hopefully ordering more plants/trees soon. Thank you”

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Posted 4 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews