Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 9th December 2025

1177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having recently bought two premium outdoor lavender hanging baskets, I was impressed with the speed of delivery and the overall realism of the products. After a few weeks I had an issue with colour run from one of the baskets but after consultation with the company, they explained this was rare and likely to be as a result of a puncture in the liner, possibly in transit. They swiftly rectified the matter in a professional manner. Overall, would recommend Evergreen Direct.”

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Posted 4 years ago

“Very pleased with my first purchase from Evergreen Trees and Shrubs. We have a large tree in a relatively small rear garden. The tree provides excellent screening from neighbours, but unfortunately, nothing will successfully grow under it, so garden border in that area was looking very bare. After several ideas (none of which very good!), I ordered a number of plants from Evergreen hoping that they would look 'natural' and resolve the issue. I'm pleased to say that they look great and have definitely made a huge difference. That area of the garden now looks great! I chose Evergreen as they had a large range of plants at reasonable prices. I will be purchasing a few more now I know the quality and how natural they look.”

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Posted 4 years ago

“Made a nice faux display next to my pond. My hubby is a fussy beast and doesn’t like anything going into the pond so these were perfect tor adding a little life to satisfy us both no dirt no mess just pretty”

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Posted 4 years ago

“The plants ordered were delivered promptly - earlier than expected. They look nice and the price was reasonable too.”

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Posted 4 years ago

“Purchased a number of different small out door plants for use in border and planters. I started with buying just a few first to check they were going to be OK. They look good and each of these plants were around the £6 mark. Gardenia Bush with Flowers was perhaps the one that looks most like an artificial plant, ones i've purchased are Veronica Plant, LAvendar Plant, Heath Plant, Gardenia Bush with Flowers,Flowering Mini Grass Plant (didn't like this one as much as the others), Grape Hyacinth Plant and Alium Flower (Probably wouldn't purchase more of these). Waiting on the pansies coming into stock so i can add them the border at the front, pictures show them in border and planters at the moment but will be adding more.”

Evergreen Direct 4 star review on 13th April 2021

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Posted 4 years ago

“Really good customer service and really happy with the product! Would definitely recommend.”

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Posted 4 years ago

“Very pleased with the product. It was well put together and looks extremely realistic.”

Evergreen Direct 5 star review on 12th April 2021

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Posted 4 years ago

“So glad I found this company. Their plants and trees look very realistic and have transformed my front garden. I will be buying many more over time especially when my new back garden is finished at the end of this week.”

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Posted 4 years ago

“Excellent value well made and quick delivery”

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Posted 4 years ago

“Excellent quality of products, I highly recommend this company.”

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Posted 4 years ago

“Was bit smaller than expected”

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Posted 4 years ago

“Excellent rapid service .. but the products I purchased I was a bit disappointed, they were very small, compared to a Boston fern which I bought from Evergreen a while back which is amazing!”

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Posted 4 years ago

“I,m very pleased with hanging basket my husband was impressed so realistic thank you again ill be looking on your site again many thanks”

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Posted 4 years ago

“The quality of the bamboo trees is not as good as it looks online”

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Posted 4 years ago

“Good quality. However i was disappointed with the size of plant.”

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Posted 4 years ago

“Excellent quality and service plants realistic will be ordering again soon”

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Posted 4 years ago

“Excellent service and great looking products.”

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Posted 4 years ago

“bought four sections of the greenwall, excellent product. Brilliant quick service and delivery from evergreen. Would use again.”

Evergreen Direct 5 star review on 4th April 2021

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Posted 4 years ago

“Very nice trees”

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Posted 4 years ago

“Saves me having to water them”

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Posted 4 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews