Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,057 Reviews

93 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 9th December 2025

1177

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service! In fact, my plant looks so good I ordered another, together with the planter. I will definitely use again should the need arise. Thank you Evergreen.”

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Posted 4 years ago

“The hanging baskets are poor quality and they fall apart, very disappointing”

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Posted 4 years ago

“Products are lifelike and as described. Unfortunately they were sent in a padded envelope and were somewhat crushed on arrival. A bit of glue fixed them up but a box would be a better packing method.”

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Posted 4 years ago

“Product bwas great, exactly as described. For non commercial customers some information about how to secure them would be an advantage. But I didn't email and imagine they would have helped if I had.”

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Posted 4 years ago

“I dealt with Sam, I ordered a bespoke hedge. She was extremely knowledgeable, informative and with excellent customer service standards. She advised me on not only on how to order a bespoke item but also added value with her point of view on design. Recommend without reservation.”

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Posted 4 years ago

“Very happy with my product”

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Posted 4 years ago

“Delighted with all the plants I received, the very speedy delivery and excellent communication! Thank you!”

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Posted 4 years ago

“I ordered an artificial palm tree to create a beach scene in our garden. It is fabulous. It even has coconuts! Highly recommended.”

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Posted 4 years ago

“excellent, looks realistic & was exactly what was described. Would purchase again from this site.”

Evergreen Direct 5 star review on 23rd May 2021

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Posted 4 years ago

“Been buying plants and bits from them for years, found to be good quality and last outside providing not in constant sunlight”

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Posted 4 years ago

“The trees look very real. I am very pleased with them. They arrived in perfect condition.”

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Posted 4 years ago

“great product - a little instruction on how to manipulate the leaves and branches would have been helpful, but I worked it out”

Evergreen Direct 5 star review on 20th May 2021

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Posted 4 years ago

“Absolutely over the moon with my purchase. Much bigger than I anticipated. Admired by everyone who sees it. No-one can believe it's artificial”

Evergreen Direct 5 star review on 18th May 2021

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Posted 4 years ago

“Speedy delivery and very happy as so realistic. Would definitely order again”

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Posted 4 years ago

“Very pleased with the product and acts very well as a screen for privacy. Well made and looks attractive.”

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Posted 4 years ago

“I bought a ficus tree and Pansies, both very realistic, quick delivery, very happy customer and would buy again from Evergreen.”

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Posted 4 years ago

“Lovely product, excellent quality. I just wasn’t sure how much pressure to put on it to open out the fronds and in doing so one has come loose but it still looks great on my patio”

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Posted 4 years ago

“Amazing box hedges received, so happy with these, they look fabulous outside our Cafe”

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Posted 4 years ago

“Very impressed with the quality and value for money. So realistic.”

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Posted 4 years ago

“quality of plant delivered was excellent as was the method of packing and elivery”

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Posted 4 years ago

Evergreen Direct is rated 4.7 based on 2,057 reviews