Evergreen Direct Reviews

Name: Evergreen Direct
Address: Evergreen House, Outgang Lane, PICKERING, North Yorkshire
Rating: 4.69

4.7 Rating 2,044 Reviews

94 %

of reviewers recommend Evergreen Direct

4.7

Based on 2,044 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01751417776

Email:

enquiries@evergreendirect.co.uk

Location:

Evergreen House,
Outgang Lane,
PICKERING
North Yorkshire
YO18 7JA

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Evergreen Direct 5 star review on 29th May 2024

Helen Knowles

Evergreen Direct 5 star review on 22nd May 2024

Christine Stokes

Steven BARRASS

Thomas Golling

560

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery really happy with product looks real will definitely buy again from here”

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Posted 3 years ago

“Perfect in every way , totally transformed our patio .”

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Posted 3 years ago

“Product quality good to very good. Deliveries tend to always be delayed by several weeks or more. Customer service rubbish.”

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Posted 3 years ago

“Hi Evergreen, tree arrived in good condition and on time. I am however disappointed in the look of the trunk, not as realistic as I had expected. Once in situ it looked better.”

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Posted 3 years ago

“I am delighted with my bespoke bauxus hedge from Evergreen which I bought to screen part of my terrace. The ordering process was efficient and friendly and delivery was within the promised time window. The product quality is excellent and I have no reservation in recommending Evergreen.”

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Posted 3 years ago

“Great value for money and exactly as described.”

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Posted 3 years ago

“Great artificial Boston fern. Arrived very quickly and after spending a little bit of time arranging the leaves it looked amazing. Very realistic and exceeded my expectations.”

Evergreen Direct 5 star review on 4th June 2021

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Posted 3 years ago

“Excellent service! In fact, my plant looks so good I ordered another, together with the planter. I will definitely use again should the need arise. Thank you Evergreen.”

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Posted 3 years ago

“The hanging baskets are poor quality and they fall apart, very disappointing”

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Posted 3 years ago

“Products are lifelike and as described. Unfortunately they were sent in a padded envelope and were somewhat crushed on arrival. A bit of glue fixed them up but a box would be a better packing method.”

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Posted 3 years ago

“Product bwas great, exactly as described. For non commercial customers some information about how to secure them would be an advantage. But I didn't email and imagine they would have helped if I had.”

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Posted 3 years ago

“I dealt with Sam, I ordered a bespoke hedge. She was extremely knowledgeable, informative and with excellent customer service standards. She advised me on not only on how to order a bespoke item but also added value with her point of view on design. Recommend without reservation.”

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Posted 3 years ago

“Very happy with my product”

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Posted 3 years ago

“Delighted with all the plants I received, the very speedy delivery and excellent communication! Thank you!”

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Posted 3 years ago

“I ordered an artificial palm tree to create a beach scene in our garden. It is fabulous. It even has coconuts! Highly recommended.”

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Posted 3 years ago

“excellent, looks realistic & was exactly what was described. Would purchase again from this site.”

Evergreen Direct 5 star review on 23rd May 2021

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Posted 3 years ago

“Been buying plants and bits from them for years, found to be good quality and last outside providing not in constant sunlight”

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Posted 3 years ago

“The trees look very real. I am very pleased with them. They arrived in perfect condition.”

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Posted 3 years ago

“great product - a little instruction on how to manipulate the leaves and branches would have been helpful, but I worked it out”

Evergreen Direct 5 star review on 20th May 2021

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Posted 3 years ago

“Absolutely over the moon with my purchase. Much bigger than I anticipated. Admired by everyone who sees it. No-one can believe it's artificial”

Evergreen Direct 5 star review on 18th May 2021

Helpful Report

Posted 3 years ago

Evergreen Direct is rated 4.7 based on 2,044 reviews