Solutions Overview Learn about Reviews.co.uk solutions Company Reviews Past customers reviews build trust in your company Product Reviews Increase conversion & sell more with product reviews Local Reviews Gain control over your local reviews and reputation Influence New Identify & engage with influential customers
Features Google Seller Ratings Get the competitive edge with Seller Ratings Reputation Management Gain control over your online reputation Reviews in Salesforce® Get in-depth customer insight within Salesforce® In-store Reviews Publish & collect reviews within your store Review Publishing Publish reviews and see SEO benefits SMS Reviews Improve review conversion with SMS reviews Review Photos Increase trust and customer engagement Reviews Adverts Boost brand awareness and re-engage shoppers Merchant Metrics Turn reviews into actionable insights Competitor Analysis Take action with real-time competitor review data
Resources Case Studies Find out how we've helped our clients Blog Latest news & tips about reviews Downloads Library of PDFs including guides & case studies Support Center Guides on integration, collecting & publishing reviews.
Plans Login Create Free Account Are you a business? Click Here
Create Free Account

Solutions

Features

Resources

Our Company

Empire Supplies Ltd Reviews

4.30 Rating 131 Reviews
81% of reviewers recommend Empire Supplies Ltd
Company Reviews Product Reviews
2
Questions & Answers
Read Empire Supplies Ltd Reviews
77.86%
102 Reviews
3.05%
4 Reviews
2.29%
3 Reviews
4.58%
6 Reviews
12.21%
16 Reviews

Popular Questions:

Delivery

How does Empire Supplies Ltd deliver? How long does Empire Supplies Ltd take to deliver? Does Empire Supplies Ltd deliver on time? How is accuracy and good condition of items delivered by Empire Supplies Ltd?

Customer Service

How can I contact Empire Supplies Ltd? How quickly does Empire Supplies Ltd resolve customer queries?

About Empire Supplies Ltd: Empire Supplies was established in 2010 with our mission to supply high quality catering products at great, affordable prices. Our products range from refrigeration, cooking appliances, stainless steel fabrication, such as sinks and tables, dishwashers, food preparation equipment, trolleys, shelving, beverage machines and much more. We are also the biggest supplies in the UK of our ECO - friendly grease traps which are required in every new commercial kitchen or cafe. We are constantly growing and put our success down to; • Low Prices - We are committed to supplying catering equipment to all our customers at a low price. If you find a lower published price on the same terms, we will try our best to beat it. • Customer Service - We take hundreds of orders every day, and our specialist teams have been trained to give every call and order the attention our customers deserve. • Next Working Day Delivery - We pride ourselves on next working day delivery on 95% of our items.

Visit Website

Phone:
01516016220

Email:
sales@empiresupplies.co.uk

Location:
Empire Supplies, Unit 1, River View Business Park Shore Wood Road, Bromborough, Wirral

Are you a business owner?
See Business Solutions

Write Your review

Tell us how Empire Supplies Ltd made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Submit Review
You will be contacted by email to verify your review.
By submitting your review you agree to the Reviews.co.uk terms & conditions.
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
delivery methods
Courier
average delivery time
Next Day
on-time delivery
Greater than 91%
accurate and undamaged orders
Greater than 87%
Customer Service
communication channels
Email, Telephone, Live Chat
queries resolved in
Under an hour
Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Goring Conservative Club
Verified Buyer
"Delighted with purchase, prompt delivery and excellent communication. Highly recommended."
2 Helpful Report
Visit Website
Paul Couch-Burden
Verified Buyer
"Very good communication from order through dispatch to delivery which is very quick. Product is well constructed easy to assemble and looks great when put up."
1 Helpful Report
James Curson
Verified Buyer
"Item arrived damaged, sent info straight away planned for delivery before the weekend which never came. Finally got one a week later and eventually picked up the damaged one. Comms poor. Delivery poor. Item is really loud, told this is normal but it sounds like a jacuzzi. Wish I had never bothered. Waited in 3 days in total."
1 Helpful Report
Anonymous
Verified Reviewer
"Fridge was damaged when we received it, refused to swap and really rude on the phone and email. Have now had to take court action, very poor service for a genuine issue"
1 Helpful Report
Rob Wilde
Verified Buyer
"very good products, ordered a couple of times, (bottle fridge)***** and (double kitchen fryer) ***** great service ,next day delivery as stated will defo use them again."
1 Helpful Report
A Howarth
Verified Buyer
"Excellent service, very prompt and efficient. Thank you."
1 Helpful Report
Anonymous
Unverified Reviewer
"Brand new Item ( pub bottle cooler ) arrived faulty reported straight away they told Me i have to get engineer to look at it and repair then claim money back from them , I asked to return it and they refused to collect it until I pay an engineer to look at it. Without doubt the worst company I have ever dealt with . First and last time Would have put 0 stars if it was possible .. Be aware ."
1 Helpful Report
Steven Jeffery
Verified Buyer
"Very good"
1 Helpful Report
Anonymous
Verified Buyer
"Ordered after lunch on Monday and the bottle chiller cabinet was delivered at 10:00 am next day - impressive service!"
1 Helpful Report
Louise
Verified Reviewer
"Be aware , this company charged me 35.00 for my delivery as they said that I wasn’t in to receive first order if I did not accept they would not accept goods back with full refund they would take 25 per cent off full price I seeking legal advise rubbish company"
1 Helpful Report
Jo Jones
Verified Buyer
"Having previously been let down by another supplier, we ordered a new cooler from Empire. It was a better price, then great communication and then it arrived the following day - can't fault them at all and would highly recommend!!"
1 Helpful Report
K Ramsden
Verified Buyer
"Great service the sales person Louise was very helpful and excellent at her job. Customer service 5 star."
1 Helpful Report
Iain MacColl
Verified Buyer
"Exellent service would use again"
1 Helpful Report
Shumon Alom
Verified Buyer
"Good service"
1 Helpful Report
Empire Supplies Ltd is rated 4.30 based on 131 reviews
Our Company
Business Solutions Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request