Super fast delivery & great customer service. I ordered an electric grill and it arrived the very next morning, I had delivery information sent to my mobile keeping me updated. Upon opening my delivery I noticed the side of the grill had 2 dents in the side which looked like it had been damaged in transit. I contacted Empire Supplies straight away and spoke with a helpful lady called Emma who asked for pictures to be sent across. I sent this across and within an hour I had a response back from Emma offering a partial refund for the damage which I was happy to accept. Great customer service & product, thanks again!