Debbie provided the worst customer service experience I've ever come across. I had a faulty part on a brand new fridge and asked for a replacement part. None of her emails offered a solution, the warranty wouldn't cover it and it was too much trouble for her to order a new part from her supplier. I have never come across such unprofessional and unhelpful customer service. This was after the fridge arrived on its side which had damaged and broken all of the doors so we had to have another sent out, which also came on its side but was fortunately not damaged.