Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.17

4.2 Rating 3,504 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was reasonably straightforward to phone through. Recovery arrived within the estimated time. Driver was very polite and explained what was happening - although I would have liked him to show ID and to identify me as the named client particularly as I was alone female driver. I also expected the truck to be branded with the company logo 2together so I was a little confused when the truck wasn't labelled. The driver clearly explained the contracting process though. He was very polite and personable throughout the journey and took time to carefully load and unload my car. A good service overall.”

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Posted 9 years ago

“Easy to purchase, hard copy would be helpful though.”

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(04/07/2016) - Posted 9 years ago

“Very good service arrived within forty minutes.”

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Posted 9 years ago

“just bought the policy did not used 2gether breakdown cover yet. I found it easy to enrole at a very competitive premium and am well satisfied with the cover. But will see when time comes to call them, and will update my review again.”

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(10/07/2016) - Posted 9 years ago

“It was a straight forward problem for the mechanic but he was friendly, helpful and professional.”

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Posted 9 years ago

“After researching companies for breakdown cover, I decided to choose 2gether as it had really good reviews and was offering a very competitive price. I have only just taken the policy out so can't comment on the service.”

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(10/07/2016) - Posted 9 years ago

“as the policy has not jet started or have i used the service i can not give feedback to it, however i can say it was set up quick and the money was taken from my account”

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(10/07/2016) - Posted 9 years ago

“Man that came to me was so nice, took me to local garage and made sure I was OK”

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Posted 9 years ago

“It took me longer time than what I've been told, and the app is very bad, I couldn't sign in to find my policy number. Other than that the driver was very helpful. I appreciate that Thank you”

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Posted 9 years ago

“Very efficient from start to finish. Kept informed and recovered within the hour. Mechanic very pleasant and knowledgeable. I would recommend.”

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Posted 9 years ago

“I've only just purchased my breakdown cover I hope the service is as good as the customer service if I need to use it the price was great half that of rac or aa”

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(11/07/2016) - Posted 9 years ago

“Recovery truck arrived a little under the hour and a half i was told which was great, thanks.”

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Posted 9 years ago

“Very,very impressed with your service. Breakdown help arrived very quickly, thank you so much for saving me!!!”

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Posted 9 years ago

“My call was answered promptly and someone was there to assist in the time that I had been given The service was very efficient and the staff (both the person who took my call and assisted me during the breakdown) were extremely polite and helpful Have renewed with them for another year, value for money and very good service”

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Posted 9 years ago

“My expectations were managed really well (exceeded) regarding what I was covered for and how long it would take for assistance to arrive. The technician was great (and very good looking). He got my car started and made the experience of breaking down quite a positive one. Thank you”

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Posted 9 years ago

“Very happy with the customer service over the phone from James and also from the recovery driver who was very polite and friendly. However having to wait over two hours for recovery when initially advised within 90 minutes was disappointing.”

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Posted 9 years ago

“The engineer who came out to me was much earlier than predicted by the phone operator and he was excellent. He was able to quickly diagnose the problem and got me running in 10 minutes. He was exactly what I needed in what was quite a stressful situation for me. Many thanks”

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Posted 9 years ago

“At 1st I had a problem on line so phoned. The 1st person I spoke to was not helpful. On the 2nd call a young lady did a lot better. However I still don't know what I am to do if I breakdown. The email I received was unhelpful. Please sort this mess out. Thank you.”

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(10/07/2016) - Posted 9 years ago

Mr Thomas, Thank you for your comments. The email received by yourself contained the policy schedule and wording, which in turn, contain the important numbers required in the event of a breakdown. Apologies if these appear unhelpful but they have been resent to reiterate the information therein. Regards 2Gether Motor Breakdown Team

Posted 9 years ago

“Breakdown guy excellent but time slightly over 90 mins wait for what was initially a lone female”

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Posted 9 years ago

“I was pleased with the gentleman that came and the time he came in. But unfortunately and not happy with the fact that he broke my bonnet catch. I cannot get it open and am now having to pay to get it fixed. Is there some sort of compensation please.”

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Posted 9 years ago

Emergency Assist Ltd is rated 4.2 based on 3,504 reviews