Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.17

4.2 Rating 3,504 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value friendly website. Couldnt believe the price. Great to belong to a non rip off company. Will recommend to others.”

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(07/07/2016) - Posted 9 years ago

“Very quick response and everything fully explained Highly recommended follow up call to make sure I had been collected”

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Posted 9 years ago

“New policy holder . Easy website to purchase”

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(06/07/2016) - Posted 9 years ago

“Good value which includes home start - others don't.”

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(06/07/2016) - Posted 9 years ago

“Quick, easy and cheap. Value for money.”

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(06/07/2016) - Posted 9 years ago

“pretty straightforward to do online. Clear pricing after a few facts were asked for. At £37 compared with Churchill's renewal offer of £60 it was a no brainer.”

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(07/07/2016) - Posted 9 years ago

“I only cover a small amount of miles per year now I have retired and what others are charging is far too expensive I have not called out a breakdown recovery service for over 20 years but no loyalty deal have been offered the same applies to my car and home insurance. So I was very pleased to only pay about half the price for this cover otherwise I would have done without. Thank you very much”

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(06/07/2016) - Posted 9 years ago

“I thought that the recovery crew would at least take a look at the car rather then just taking to a garage straight away. Other then that very good quick service.”

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Posted 9 years ago

“Easy to arrange and no hassle”

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(05/07/2016) - Posted 9 years ago

“Just joined so don't really know”

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(04/07/2016) - Posted 9 years ago

“Got through on phone in good time and spoke to a very helpful man”

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(04/07/2016) - Posted 9 years ago

“A very good service,a text sent informing of the expected time and the engineer arrived before that time.The engineer was very polite and efficient.I would recommend 2GETHER”

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Posted 9 years ago

“Excellent customer service with helpful and friendly staff.”

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(04/07/2016) - Posted 9 years ago

“Went on a Compare site. Easy to understand and very competative.”

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(04/07/2016) - Posted 9 years ago

“I thought the initial phone call was trying to put me off using the service telling me if the breakdown service arrived and I wasn't there I would be charged I was then told if I wanted to go get something to eat or drink or stretch legs to do so I asked what if I was doing this AND the service turned up I was told a phone call would be given 10 min before his arrival I luckily did not leave the vehicle but no phone call was received so just as well I didn't. I was also left to wait as a woman on my own for one and half hours .when I asked the advisor why so long a wait he said it was really busy .when the breakdown man arrived he was on call for 24th hours and he had received the call at 530 this was his first and only call of the day yet he did not arrive till one and a half hours later but he lived 10 min at most away.the breakdown man was lovely and extremely efficient and helpful , I believe as this was my first time of using you I was not impressed by the overall service .”

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Posted 9 years ago

“It's not really possible for me to write a review as I've only just purchased the cover of the internet, but I am curious to why my policy cover states recovery to the nearest garage and your advertisement states I can be recovered to my home address which is to only cover I require”

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(05/07/2016) - Posted 9 years ago

“very easy to join and am now awaiting paperwork/information etc,,,,,,”

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(29/06/2016) - Posted 9 years ago

“Poor service as I had to wait for two and half hours. I don't think I will renew with them”

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Posted 9 years ago

Mr Ata-gyamfi, Thank you for your comments. Whilst the attendance time on this occasion was longer than we would normally expect there is as always an element of force majeure will all breakdown attendances. In this instance given the location, time of day and traffic volumes, the attendance was over our normal threshold. We apologies for this, however, we hope that on the previous two attendances to your vehicle in the last 4 months the service and punctuality was as expected. Regards 2Gether Motor Breakdown Team

Posted 9 years ago

“Mechanic was very efficient and friendly. The only downside was I mentioned my spare looked a little down on pressure!he didn't check it with a gauge but he said it looked fine. When he left I did check it and found it to be down, a very kind neighbour did pump it up for me. As I had a 60 mile journey home I wanted to make sure it was safe. So overall service was good but just a shame it fell a bit short at the end.”

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Posted 9 years ago

“I know this is a cost effective policy. I cancelled my RAC as they wanted to increase the price by 50% even though I'd never used it. However I only got to see the exclusions after I had paid and it appears that the two most likely mishaps - running out of fuel or a flat tyre are either not covered or subject to clauses. And will I be asked for a main dealer stamped service book before the vehicle is repaired? Not happy and don't think I've bought peace of mind do I couldn't recommend you.”

Helpful Report

(04/07/2016) - Posted 9 years ago

Mr Ashley, Thank you for your comments. Whilst you will not be asked for a copy of your vehicle's service history at the point of breakdown, any breakdown policy available to purchase has terms and clauses noting the vehicle must be in a maintained and road worthy condition. All of our policy wordings are available in full prior to purchase for your perusal, and whilst we do not cover either misfuelling or running out of fuel as standard, flat or punctured tyres are covered subject to a serviceable spare or inflation kit being carried aboard the vehicle in question. Regards 2Gether Motor Breakdown Team

Posted 9 years ago

Emergency Assist Ltd is rated 4.2 based on 3,504 reviews