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Emergency Assist Ltd Reviews

4.2 Rating 3,494 Reviews
83 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
When I bought the policy you quote 40 call. When I call for breakdown I've been your call will take up to 90 minutes. Waited for engineer to come for 1 hour and 20 minutes and waited for unother 1 hour and 20 minutes for recovery.
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Posted 9 years ago
Customer service was excellent (over the telephone) however pick up driver was not very helpful and quite rude! Arrived in under 90 minutes.
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Posted 9 years ago
Easy to purchase, all your documents stored in your online account.
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(13/07/2016) - Posted 9 years ago
The process was very easy to complete and understand. The cost of the cover and the benefits are really good. Sounds as if I have picked a winner, at least I hope so.
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(12/07/2016) - Posted 9 years ago
Booked a recovery truck to deliver my broken car to a garage. It took slightly longer than stayed but to be honest as I wasn't a stranded vehicle I asume I was low priority. The recovery truck driver checked all the details were correct for where he needed to deliver car, did a through walk round of my car noting marks and scratches etc and my car arrived safely at the correct garage. Couldn't fault the service.
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Posted 9 years ago
Very pleasant, polite and helpful
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Posted 9 years ago
Reasonable response time, issue resolved. Good stuff.
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Posted 9 years ago
Really happy with the service 5 stars
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Posted 9 years ago
2getha breakdown insurance no problem, easy to sort 2 min job. Would recommend
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(12/07/2016) - Posted 9 years ago
Great service and highly recommended. Thank you so much.
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Posted 9 years ago
It was reasonably straightforward to phone through. Recovery arrived within the estimated time. Driver was very polite and explained what was happening - although I would have liked him to show ID and to identify me as the named client particularly as I was alone female driver. I also expected the truck to be branded with the company logo 2together so I was a little confused when the truck wasn't labelled. The driver clearly explained the contracting process though. He was very polite and personable throughout the journey and took time to carefully load and unload my car. A good service overall.
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Posted 9 years ago
Easy to purchase, hard copy would be helpful though.
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(04/07/2016) - Posted 9 years ago
Very good service arrived within forty minutes.
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Posted 9 years ago
just bought the policy did not used 2gether breakdown cover yet. I found it easy to enrole at a very competitive premium and am well satisfied with the cover. But will see when time comes to call them, and will update my review again.
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(10/07/2016) - Posted 9 years ago
It was a straight forward problem for the mechanic but he was friendly, helpful and professional.
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Posted 9 years ago
After researching companies for breakdown cover, I decided to choose 2gether as it had really good reviews and was offering a very competitive price. I have only just taken the policy out so can't comment on the service.
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(10/07/2016) - Posted 9 years ago
as the policy has not jet started or have i used the service i can not give feedback to it, however i can say it was set up quick and the money was taken from my account
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(10/07/2016) - Posted 9 years ago
Man that came to me was so nice, took me to local garage and made sure I was OK
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Posted 9 years ago
It took me longer time than what I've been told, and the app is very bad, I couldn't sign in to find my policy number. Other than that the driver was very helpful. I appreciate that Thank you
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Posted 9 years ago
Very efficient from start to finish. Kept informed and recovered within the hour. Mechanic very pleasant and knowledgeable. I would recommend.
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Posted 9 years ago
Emergency Assist Ltd is rated 4.2 based on 3,494 reviews