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Emergency Assist Ltd Reviews

4.2 Rating 3,512 Reviews
82 %
of reviewers recommend Emergency Assist Ltd
Company Reviews
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Derek
Verified Buyer
“Early days, only just joined but speaking to the staff, they seem very polite and friendly, may add a couple more cars later”
Helpful Report
(05/01/2016) - Posted 10 years ago
Roy
Verified Buyer
“Only an inquiry about my breakdown policy was very impressed with the the young lady who gave me all the information I needed thank you”
Helpful Report
(06/01/2016) - Posted 10 years ago
Christopher
Verified Buyer
“Good offer at a reasonable price. Only downside is I am currently unable to find any policy numbers. If I do breakdown can I just quote my registration? Not enough information on emails.”
Helpful Report
(05/01/2016) - Posted 10 years ago
Anna
Verified Buyer
“Hello, I applied for breakdown cover with 2Gether this week but have not received any cover details in the post or a confirmation email with my policy information, will this be sent soon? I requested that the cover commence 16.01.16. I hope to hear from someone soon to confirm my purchase. I have only rated 'Poor' because of little communication at this stage. Thank you, Anna Clements”
Helpful Report
(06/01/2016) - Posted 10 years ago
Hi Anna, I have located your file, it appears that Joanne has re-issued documents to you on the 11th January 2016 however at the point of purchase your documents would have displayed for download. You purchased this via Go-Compare and our website triggers the documents upon purchase, please feel free to amend your review if you feel fit. Regards - 2Gether Motor Breakdown Team.
Posted 10 years ago
Mike
Verified Buyer
“Got a quote for 2 vehicles then got an email with more discount so redid quote and saved it. Failed to retrieve either quote to compare so used a comparison website but it wouldn't do 2 vehicles so got a quote for each individual car. Together the quotes were much less than the combined one so bought 2 policies! What's that about?”
Helpful Report
(06/01/2016) - Posted 10 years ago
Amanda
Verified Buyer
“Easy to purchase very quick on line, not used the cover as yet (hope i don't need to) so cannot comment on service.”
Helpful Report
(06/01/2016) - Posted 10 years ago
Malcolm
Verified Buyer
“I think the price has got to be your best factor, and ease of purchase.”
Helpful Report
(04/01/2016) - Posted 10 years ago
Megan
Verified Buyer
“Best price for level of cover, quick and efficient web site.”
Helpful Report
(06/01/2016) - Posted 10 years ago
Barry
Verified Buyer
“Very good price but as a new customer I have yet to experience service and of course, hope not to!!!!”
Helpful Report
(06/01/2016) - Posted 10 years ago
Ronald
Verified Buyer
“As we have not had to use the cover we are not really in a position to comment.”
Helpful Report
(05/01/2016) - Posted 10 years ago
Hi Ronald, If you do not feel you have had the chance to review us based upon our service please feel free to remove your review until you have. Many Thanks - 2Gether Motor Breakdown Team.
Posted 10 years ago
Ali
Verified Buyer
“Good”
Helpful Report
(05/01/2016) - Posted 10 years ago
Linda
Verified Buyer
“I've only just become a member but the on line service was excellent it explained to me what I needed and the price was a lot cheaper than other companies that where offering the same cover”
Helpful Report
(06/01/2016) - Posted 10 years ago
Rachel
Verified Buyer
“Quick and easy, policy didnt take me all night to read which is good”
Helpful Report
(04/01/2016) - Posted 10 years ago
William
Verified Buyer
“Quick, many options, easy to buy. And most important, cheap.”
Helpful Report
(04/01/2016) - Posted 10 years ago
John
Verified Buyer
“The website is easy to use, all the information I needed to compare the cover offered was clearly set out and the price was reasonable. The real test will be if I need to call them out but my first impressions are good”
Helpful Report
(30/12/2015) - Posted 10 years ago
Terry
Verified Buyer
“Dear Sir. Follow on from your email. I purchased breakdown insurance on 29th November 2015 from you on recommendation from my brother in law. I purchased from the website given to me by my brother in law. I did not see a link on your page to download the form. Further I received no confirmation for my payment. There was no further confirmation that I was covered. Later I spoke to a lady by telephone who assured me that she would email my documentation to me. The only confirmation I received was when I my credit card statement arrived two weeks later. I still have not received any documentation from you either by post or email. How can my review be seemed as unfair when you have left me completely in the dark. I still do not know even how I can contact you if my vehicle brakes down. Kind Regards Terry Stock -------------------------------------------------------------------------------- From: 2Gether Motor Breakdown - Reviews.co.uk [mailto:no-reply@reviews.co.uk] Sent: 15 January 2016 12:34 To: terry@terrystock.com Subject: Reply to your review of 2Gether Motor Breakdown on Reviews.co.uk Mr Stock, I appear to have located your file, you purchased the cover directly from our website, these documents are both downloadable at the completion of purchase and are emailed to you, I will email further documents to you now, I do however feel on this basis that your review is a little unfair, if you require them posted also we would be happy to do so. If you feel appropriate to revise your review please do so. Regards - 2Gether Motor Breakdown Team. I purchased breakdown insurance from you after a recommendation from my brother in law. I purchased the policy on 29th November 2015 and paid the bill by my bank card . On checking my statement I noticed that you had taken a payment from me. I contacted your company in December and spoke to a lady as I had not received any confirmation as to whether I had a policy with you. She assured me that she would get me the documentation and post it to me. Today, 5th January 2016 I am still waiting for my paperwork to arrive. I am beginning to have doubts now as to whether you are going to let me have the paperwork. Considering the length of time I have been waiting, I will require the policy to start from the date when I receive my documentation. After all I have had no way of contacting you as you have been holding on to the documentation. If you cannot supply the documents please refund me the money I have given you. Kind Regards Terry Stock.”
Helpful Report
Posted 10 years ago
Mr Stock, I appear to have located your file, you purchased the cover directly from our website, these documents are both downloadable at the completion of purchase and are emailed to you, I will email further documents to you now, I do however feel on this basis that your review is a little unfair, if you require them posted also we would be happy to do so. If you feel appropriate to revise your review please do so. Regards - 2Gether Motor Breakdown Team.
Posted 10 years ago
Jill White
Verified Buyer
“Excellent and very helpful staff, I was most impressed with their efficienc. The speed with which the purchase was made was remarkable.”
Helpful Report
(23/12/2015) - Posted 10 years ago
Terry
Verified Buyer
“Good thanks ,I will tell others”
Helpful Report
(28/12/2015) - Posted 10 years ago
Paul
Verified Buyer
“as was expected”
Helpful Report
(23/12/2015) - Posted 10 years ago
Wendy
Verified Buyer
“has all the requirements needed good value for money.”
Helpful Report
(25/12/2015) - Posted 10 years ago
Emergency Assist Ltd is rated 4.2 based on 3,512 reviews
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