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Emergency Assist Ltd Reviews

4.2 Rating 3,492 Reviews
83 %
of reviewers recommend Emergency Assist Ltd
Read Emergency Assist Ltd Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous
Anonymous  // 01/01/2019
It takes a long time for calls to be answered when you have to call for any reason, this can be distressing in an emergency. I have also been in a situation when i did get through when I broke down and was on hold then the phone cut off. If this continues I will not renew again.
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Posted 7 years ago
Good competitive price have not used their breakdown service yet.
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Posted 7 years ago
Excellent service! After getting my car started, the mechanic drove behind me to the nearest store to get a new battery as I was worried I'd break down again! Very pleased!
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Posted 7 years ago
Very happy with the service, from the first phone call to the mechanic, very fast, efficient and professional service, have used this company for two years and will continue to use again, and thank you for the follow up call.
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Posted 7 years ago
DID NOT ASK FOR POLICY TO BE RENEWED.PLEASE CAN YOU CANCEL AND CREDIT MY ACCOUNT.PLEASE CONTACT ME WHEN DONE..MANY THANKS.
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Posted 7 years ago
Very easy to activate membership. Fortunately haven’t had to use them yet but reassuring to have the backup if required.
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Posted 7 years ago
Very fast and efficent. The gentleman who came to my assistance was polite and helpful
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Posted 7 years ago
Very prompt in attending within the hour. Excellent.
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Posted 7 years ago
Thankfully never had to use my cover but from what I'm told very good service so only 4 stars for now
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Posted 7 years ago
Great service, knowledgable and courteous, but on two occasions it look 30 and 35 minutes to be answered on the telephone. Would suggest, in line with some companies, how many in the queue is one, and some companies give an approximately how long.
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Posted 7 years ago
Quick and easy and very friendly and efficient.
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Posted 7 years ago
This is my 2nd year and and haven’t had to have a call out but the customer service was very good when I rang to renew my policy
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Posted 7 years ago
only had to use them once when my sons clutch went, had a bit of a wait but other than that i was pleased with the service particularly for the money i pay
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Posted 7 years ago
Never had to use ie so cannot rate 'verygood'. Would like an option to recover the vehicle to choice without the 25 mile limit
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Posted 7 years ago
I was recommended by a friend and find the T&C acceptable and the cost very reasonable.
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Posted 7 years ago
I gave 4 as it takes a long time for call to be answered otherwise first class
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Posted 7 years ago
Very professional and polite. Told what would happen and time frame - local mobile flatbed called within 20 minutes and arrived as expected. Very pleased with service. Thanks.
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Posted 7 years ago
I’d have preferred an option to have a paper copy sent as I don’t have a printer
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Posted 7 years ago
Have had occasion to call upon their services and been completely satisfied.
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Posted 7 years ago
Havent used the service so far also not yet heard my renewal as been accepted
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Posted 7 years ago
Emergency Assist Ltd is rated 4.2 based on 3,492 reviews