Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.18

4.2 Rating 3,496 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Only 4star because i haven't had to call out any service yet but full marks to the company, for very affordable product and no hassling follow up calls to buy more stuff, no junk emails etc.. please keep it up ????”

Helpful Report

(06/11/2014) - Posted 10 years ago

Helpful Report

(06/11/2014) - Posted 10 years ago

“It was easy to purchase breakdown cover online with 2gether. Also 2gether provides far more options than other insurers with less cost. Pay less for more!!”

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(03/06/2015) - Posted 10 years ago

“I have never used this service as my car has never needed it. Please make sure this policy is not renewed as the car is going to sold.”

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(29/09/2014) - Posted 10 years ago

“The online purchasing was very quick and easy. I suppose the proof of the pudding will be if I have a break down !”

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(23/06/2015) - Posted 10 years ago

“Not used service as yet. Just like to say admin side is a lot to be desired. My wife got a quote. When she hadn't decided, your company contacted her email and offered her a further discount. She took the offer then was told that this was for original quote, which was actually done by me on my email address (different) Not her quote which was a little cheaper anyway. Not impressed. Was told it would be passed on to someone else who would be in touch. After several days nothing heard, so my wife contacted yourselves again.. Still no reply. NOT A GOOD CUSTOMER SERVICDE I fear.”

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(28/01/2015) - Posted 10 years ago

“Fingers crossed have not needed your help yet”

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(12/06/2015) - Posted 10 years ago

“Easy to understand website and conditions...very good price for the service offered!”

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(12/06/2015) - Posted 10 years ago

“Sadly. my experience with this company to date has not been a good one. On the one time that I needed to avail myself of their service I was badly let down!”

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(14/10/2014) - Posted 10 years ago

“have not had to use”

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(12/10/2014) - Posted 10 years ago

“web page not easy to use and on line long in more like you do your money easyer lay out bee beter”

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(15/06/2015) - Posted 10 years ago

“Not had to call on the breakdown service yet, but really quick to sign up on line and so, so much cheaper than others on the market. In fact one provider quoted me 7 times what 2gether have charged me for exactly the same level of cover!!! Lets hope the recovery is of the same quality, if I ever need it.”

Helpful Report

(11/06/2015) - Posted 10 years ago

“Can only comment on buying the policy. Hope I never have to use the service if I do will let you know if I am happy with the policy. John.”

Helpful Report

(23/06/2015) - Posted 10 years ago

“I have been very happy with 2Gether's Motor Insurance, so I opted to take out breakdown cover with them. I have been very disappointed with the service. Firstly, on my first call to them, they had no record of my subscription to the service, so I ended up having to rely upon the kindness of a stranger. This was an administrative error on the part of 2Gether. Unusually, I had cause to call again shortly after (having not had a breakdown for several years). On this occasion, the problem was broken fan belts on my vehicle. My case was referred to a third party, who had no idea what to do with me. They eventually dumped me on a Mitsubishi dealership in Bristol (200 miles from home) on a Friday afternoon at the beginning of a bank holiday. The dealership were booked out for repairs and were closing for 4 days. As it happens, they took pity on me and one or two employees went out of their way to find parts from a different local supplier and help me fit them (it's not an easy vehicle to work on). Were it not for their good will, I would have been scrambling around for a hire car on a Friday afternoon to get home to see my family....and then would have had to hire another to return to Bristol on the Wednesday. I will not be taking out the breakdown cover again. I'll go with one of the bigger companies who can actually deliver and who don't have all kinds of caveats and exceptions (eg. it's a £90 charge if you have a flat battery).”

Helpful Report

(28/11/2014) - Posted 10 years ago

“Although I have not had to use them yet to make a claim I found there prices the most competitive. My insurance dropped by £300 and there customer service was very good. They were helpful and they matching my previous insurance plus adding more benefits.”

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(01/06/2015) - Posted 10 years ago

“very good renewed policy with good discount.”

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(22/06/2015) - Posted 10 years ago

“good service good price”

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(11/08/2014) - Posted 10 years ago

“Great price for my vehicle”

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Posted 10 years ago

“Not really tested, but was comfort that it was there”

Helpful Report

(01/11/2014) - Posted 10 years ago

“Unfortunately broke down 2 weeks after taking out the policy. They refused to come out as the vehicle had been in the garage for some work (unrelated to the breakdown) the day before. It took over an hour on the phone to convince them that they should come out. I was also told that the relay service would not take my vehicle to the garage I chose, even though it was closer than taking me to my home. The garage that were sent told me the gear box had gone, but when I got the garage to look at it, a small link had become lose in the gear stick and it took 30 seconds to fix. I immediately joined a different breakdown service and recommend you do the same.”

Helpful Report

(17/10/2014) - Posted 10 years ago

Emergency Assist Ltd is rated 4.2 based on 3,496 reviews