Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.17

4.2 Rating 3,512 Reviews

82 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easily understood website, no frills cover at very reasonable price. Have not used the breakdown service yet, however as long as someone turns up and does the job that's all I expect and require.”

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(13/07/15) - Posted 11 years ago

“Quick and easy - hoping not to have to use service!”

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(13/07/15) - Posted 11 years ago

“First time my daughter tried to use the service, she got through to a grumpy man who gave the impression he did not want to be bothered by the call. He said it would take 90 mins (!) to arrive (bear in mind, this was a vulnerable young lady calling for help) and said if the call out was cancelled there would be a hefty fee to pay. Of course they were not called out. Totally dissatisfied. Read the small print before buying. It's not what it seems and we feel misled. Moneysupermarket should not be recommending companies like this. Will never use this company again or recommend them to anyone.”

Helpful Report

(02/07/2015) - Posted 11 years ago

Ms Lankey, Thank you for your comments. Having looked into your particular case, the reason your daughter would have unfortunately have to have waited 90 minutes for attendance, is because her breakdown occurred during a peak period of callouts for our agents. Whilst our average attendance time is under 60 minutes, unfortunately this does occasionally vary, due to numerous factors outside of our control. We do look to prioritise people in a vulnerable situation, and 90 mins in this instance would have been the quickest we were able to attend, given the circumstances. Kind Regards 2Gether Motor Breakdown Team

Posted 11 years ago

“Very good value for money. All the same benefits of my last policy but for a much better price. Very pleased”

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(12/07/2015) - Posted 11 years ago

“great value for money and lots to offer”

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(12/07/2015) - Posted 11 years ago

“If the the response to a breakdown is a s good as the setting up. I shall be well pleased, but again I hope not to call on your services”

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(11/07/2015) - Posted 11 years ago

“I would have left 5* (very good) but I was left a little confused. when I paid for the policy I got no conformation at all so I didn't know if I had paid for it or not. I had an e mail today to confirm it but I was expecting one straight after paying. Also I am confused about the policy paperwork as there is nothing telling me if I have to download the policy or you send it by post. if you were a little more informative I would have given 5*”

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(11/07/2015) - Posted 11 years ago

“VERY QUICK AND PLEASANT SERVICE”

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(17/06/2015) - Posted 11 years ago

“Amazing price I just hope I never get to see how good the service is.”

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(12/07/2015) - Posted 11 years ago

“The right price , the right choice, the right deal, Right on!!!”

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(12/07/2015) - Posted 11 years ago

“I've just purchased car breakdown cover at a very reasonable price:- Good deal and a user-friendly website....thank you..”

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(10/07/15) - Posted 11 years ago

“Couldn't be easier”

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(10/07/15) - Posted 11 years ago

“Dear Sir/Madam. I emailed one of your colleagues in response to what i thought was the policy. The policy was in gobbill-di-gook! Which i was unable to interpret! I immediately replied in order to obtain clarification....but as yet am still waiting for a reply. Maybe you can help! Thankyou Kind regards Judith Lightfoot”

Helpful Report

(25/03/2015) - Posted 11 years ago

Ms Lightfoot Apologies for the confusion. I have emailed you directly aside from this to resend the documents in a legible format. Kind Regards 2Gether Motor Breakdown Team

Posted 11 years ago

“I have only just signed on but the speed at which I was able to do so was very impressive. The registration was very user friendly. I can only imagine and hope that the service is the same but I hope I won't have to use it!! Your price is also very competitive which is obviously what attracted me in the first instance. Thanks very much”

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(10/07/15) - Posted 11 years ago

“Easy to use web site and good value for money.”

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(10/07/15) - Posted 11 years ago

“After doing a quote and not pursuing it straight away I received 50% diacount. Very pleased. Will definitely recommend you.”

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(10/07/15) - Posted 11 years ago

“hard to say yet ,as i,ve not had to use them (and hope i never have to) but as for setting up my account and using the site its very good”

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(10/07/15) - Posted 11 years ago

“Brilliant, We used 2gether breakdown insurance for our motorhome last year, and yesterday I was looking online to renew it for this year. I was a bit disappointed, as our quote from 2gether had nearly doubled from last year when we used them, but as always, I had to do a bit of shopping around, but I was unable to find a better quote, so I thought that I would probably renew it with 2gether the following day as I was busy and that they would save my quote for me anyway. Well...... the next day when I was emptying my 'spam mail' I saw one from 2gether insurance, who were offering me a 50% discount by using the code number they gave me, so I opened it out of curiosity, and then thought that I'd give it a go, and sure enough, using the code number they reduced my first quote and it worked out to be even cheaper than last years price, so I renewed it straight away. Needless to say I am very, VERY pleased, and more to the point so was my husband. I was so glad that I checked my spam mail and found the discount code. Hopefully I will be able to do the same next year when I have to renew it again. But saying that I would use 2gether insurance again anyway and I would really recommend everybody else to use them, it was so quick and easy to get covered, and sooooo much cheaper. 10/10 :-)”

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(10/07/15) - Posted 11 years ago

“We purchased the insurance but same day noticed it didn't have relay to home which we needed so as you don't offer this service we had to cancel. Unfortunately you charged us £10 which I feel very disappointed with .”

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(09/07/15) - Posted 11 years ago

“Good product for my requirements, customer service answered my questions promptly and accurately.”

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(10/07/15) - Posted 11 years ago

Emergency Assist Ltd is rated 4.2 based on 3,512 reviews