Emergency Assist Ltd Reviews

Name: Emergency Assist Ltd
Address: Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire, Wisbech
Rating: 4.17

4.2 Rating 3,504 Reviews

83 %

of reviewers recommend Emergency Assist Ltd

Company Reviews

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Phone:

01945 586200

Email:

enquiries@emergencyassistltd.co.uk

Location:

Emergency Assist Ltd2 CornhillExchange LaneWisbechCambridgeshire
Wisbech
PE13 1NH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's early days so far have not needed to use the service”

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(01/08/2016) - Posted 9 years ago

“at this moment in time the price was excellent As to the service if I had a breakdown that is something only time will tell as I have just took out the policy. Hopefully I will not ever need to do a review as I hope to not call you out.”

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(31/07/2016) - Posted 9 years ago

“I felt very disappointed in the service! I had to make a second call out for the same fault, and although the fault was with the garage, I was still alone and stranded on a motorway junction in need of recovery, However to be recovered by yourselves would have cost me an extra £159. While I now understand this was in the small print, your policy in this matter put me in a very difficult and unnecessary situation. I found the extra fees to be excessive and unaffordable, Fortunately a friend was passing who was able to assist in getting my car to a safe place, I also as a result had to put on other people and disrupt their day in order to sort out the problem, which they were were willing to do. I would also like to point out the stress created by the amount of adverts. Were I to write a comedy scetch, I could do no better than to have an 'emergency' help line with 15 mins of adverts at the beginning. If you are reading this I'm sure you can empathize with how I feel. Having your helpline in our car gives me no reassurance whatsoever.”

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Posted 9 years ago

Ruth, Thank you for your comments. Whilst we apologise that you feel let down by the service, as you highlight, the policy wording specifically excludes second call outs for a repeat fault where no action, or inadequate action, has been taken as in this instance. We hope that the initial attendance was to your liking and that this provides reassurance as to the quality of the service. Regards 2Gether Motor Breakdown Team

Posted 9 years ago

“He knew what he was talking about. Very helpful , the best breakdown man I have met in over 60 years on this planet. Great man, I wish all call out men were of the same quality.”

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Posted 9 years ago

“The mechanic came after waiting only 30 minutes, (I had been quoted an hour). He was efficient and sociable.”

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Posted 9 years ago

“quick and easy when broke down to get recovered and home”

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Posted 9 years ago

“Easy access for applying for breakdown cover, simply set out & easy to understand.”

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(24/07/2016) - Posted 9 years ago

“The breakdown mechanic arrived in less than half an hour. He was very friendly and professional and my car was fixed swiftly. Only negative point was the wait on the phone to get connected.”

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Posted 9 years ago

“Very easy straight forward to join.just waiting for confirmation & policy paperwork to follow.”

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(24/07/2016) - Posted 9 years ago

“Easy and quick to insure car”

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(24/07/2016) - Posted 9 years ago

“by providing the cheapest quote”

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(24/07/2016) - Posted 9 years ago

“Great , thanks”

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Posted 9 years ago

“recovery vehicle arrived within the estimated time”

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Posted 9 years ago

“Excellent value, good on-line support.”

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