Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.25

4.3 Rating 1,005 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 1,005 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 4 star review on 9th April 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Carefully made and designed”

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Posted 6 years ago

“Bought a Betty on wheels coop Surprised at the quality of it.. Did upgrade some screws as some a bit too short.. added a piece of wood across the top of the opening to re enforce it as quite weak if you lent on it to lean in. Took no time at all to put together but putting the wheels on was very tricky as the holes were not drilled in the correct place. Very happy with it.. Hens love it.. we have 7 hens which I would say was the maximum. Thanks eggshell.”

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Posted 6 years ago

“I purchase the Buckingham chicken house and run. Ordered on Monday and was delivered on Thursday, good customer service. My only problem was the instructions to put it together weren't very clear, but have managed to do this and i have very happy chickens”

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Posted 6 years ago

“This is the second coop we have ordered from you and both were well made, easy for my husband to put together and the price was reasonable”

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Posted 7 years ago

“Great hutch for New Guinea pigs. Arrived quickly and was easy to put together. Delighted with the purchase.”

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Posted 7 years ago

“Arrived promptly. A little fiddly to put together and some of the screw fittings could have been more substantial, but overall we are pleased with the coop”

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Posted 7 years ago

“Ordering very easy and simple on-line. Just one thing maybe you should email to let customer know when delivery is going to be as I wasn't in for first delivery as i had no idea when it was coning so had to re-arrange with the delivery company. Other than that a great product and a great price. Thank you.”

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Posted 7 years ago

“Arrived in good time. Well made and easy to assemble and the chickens love it.”

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Posted 7 years ago

“Good service from the company as the chicken pen was ordered over the Christmas period. Instructions could be made clearer to read as diagrams on small side.”

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Posted 7 years ago

“Only 1 box out of 2 arrived. Second box was resent but didnt arrive. Stayed in waiting, nobody answered the calls ( courier or eggshell ). We paid £20 for the delivery and now have a very disappointed daughter as she cant get her xmas bunny.”

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Posted 7 years ago

“Excellent service, excellent product”

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Posted 7 years ago

“Eggshell delivery etc brilliant. Product could have been better, poor instructions and some wording to explain how to put the item together would assist. However once item assembled it is a good product!”

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Posted 7 years ago

“I guess you pay for what you get. Cheap Chinese import, nice design but very flimsy.”

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Posted 7 years ago

“Good product, value for money!”

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Posted 7 years ago

“Superb value for money excellent product”

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Posted 7 years ago

“Received on time good product however Very poor instructions, not clear at all.”

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Posted 7 years ago

“The chicken house and run were smaller than expected but still roomy enough for four hens. The wood used in construction is treated but will need regular treatment to prevent it from rotting, particularly at ground level. Putting it together was fairly quick and easy, taking two to three hours, but the detail in the plan was small and unclear, which would have made it difficult for someone who is not used to building from flat pack. The cover is worth having as it fits snuggly around the hen house, nesting box and run, keeping out cold winter winds. Overall, we are pretty satisfied with our hen house and run, particularly given its reasonably cheap cost compared with others on the market.”

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Posted 7 years ago

“I ordered over the phone and asked if two runs could be joined and was told they could be so I ordered two runs and a 'gertrude' coop, wheels and a chicken guard automatic door opener. They arrived well packaged but I discovered that you cant have the run and wheels to move onto fresh grass, the door opener prevents the run being fitted, the plastic anti rot feet are incompatible with the run and stupidly when you take them off the run interferes with the roof! when the run is in place it is very awkward struggle to open the door by hand.the design has not been thought through .. DO NOTBUY THE RUN IT IS INCOMPATIBLE WITH EVERYTHING ELSE DESPITE WHAT THEY SAY ON THE WEBSITE! coop works well on its own, but don't try to move it , the structure twists and distorts and broke the roof. My experience of the customer service is they are a complete shambles.”

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Posted 7 years ago

“Brilliant customer service and good quality hutch. It's true as they call you for a delivery day that suits you.. although Monday to Friday only but love the hutch and pets and kids are happy. Thank you Eggshell x”

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Posted 7 years ago

“Excellent value and quality hutch, delivered very promptly. Nice user friendly website.”

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Posted 7 years ago

Eggshell is rated 4.3 based on 1,005 reviews