Ordering the coop was pretty straightforward and easy and i was kept up to date. I was then text by a delivery company to say something was being delivered for my PC Globe order. Had no idea what that was, but it turned out to be the coop. Perfect. Came to building it and it was clear that you get what you paid for and this coop is cheap for a reason. The wood is OK and the idea was great, but the coop is pretty much falling apart and we haven't even put chickens in yet. And no I did not use the wrong screws. The bits that are falling off are the bits that already had screws in. My husband who is a carpenter is going to try and revive it, but I am so upset. Lesson learned. Pay more, buy once.