Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.26

4.3 Rating 997 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 997 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 4 star review on 9th April 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My order was dealt with efficiently and arrived on time. The instructions to put the coop together need to be better, it was unclear which run pieces were which. Fortunately, it was not a weekend (see a previous review) and Eggshell were more than happy to help when I rang. 3 ex bats have happily moved in and are laying well, so overall well happy with my coop purchase.”

Helpful Report

Posted 9 years ago

“I was disappointed to find that the next day delivery option didn't work on the site and I couldn't use it.”

Helpful Report

Posted 9 years ago

“Although there was a disignation label within each pack of screws, I still feel that more information could be given. There is little instruction text, and it would be very helpful if the panels were labelled A,B,C.. and also labelled with adjoining corners for example Z,Y,X.. I took me only an hour to do the assembly work, but several hours to figure what I was doing.”

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Posted 9 years ago

“On the whole it was agood and fast service.”

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Posted 9 years ago

“Very nicely made, surprisingly high quality at this price. Instructions pretty easy to follow and with one exception all parts fitted. I had a problem with one of the roof panels that came with its hinges in the wrong place. I had to move the hinges and cut the little pad which the lid opening restraint attaches to. No great problem for me but took a while of trying to figure what I was doing wrong when actually the kit was wrong! Nevertheless, on balance we are VERY pleased we chose to buy this product. On the couple of occasions I phoned the firm they were very helpful on the phone. I think you can buy with confidence and I would definitely buy again.”

Helpful Report

Posted 9 years ago

“I am happy overall with the hen house and run I ordered, it is very cute. Although it is a little smaller than I imagined for the price I would have liked a little more space in the run. However it was easy to put together and seems substantial with some great design features in the actual house section in terms of access and cleaning out the hens. I would like more information on how the extensions fit and look when attached. There are no recommendations or images when selecting accessories. I would like to order one but I am a little reluctant due to the price and not being able to see how they fit and look.”

Helpful Report

Posted 9 years ago

“Delivery service was very good and prompt. I got a phone call after ordering to let me know when to expect it and, indeed, it came when it should. Chicken coop looks nice and comfortable for the chickens. I am a bit concerned about the quality of the wood, though. It does not look very strong - screwing some screws a bit too deep was already enough for it to crack in some places. I am not sure how long it is going to survive for.”

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Posted 9 years ago

“Very pleased with chicken coop and fast delivery”

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Posted 9 years ago

“its a great cage and just what i was looking for . still waiting for my toggles to put my roof on thou. great service and quick too”

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Posted 9 years ago

“The courier didn't deliver on the correct date. It was delivered the following day. The gentleman at Eggshell was very helpful and chased it up for me. There was damage to the chicken coop which could have happened during transit. *piece of wood split on nest box *top bead on window broken *middle support to middle wall broken off *dent on roof The assembly instructions were easy to understand and all parts were there. It took about 30 minutes to put together. Apart from the minor damage (which my husband repaired) the chicken coop looks good and does the job.”

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Posted 9 years ago

“Item arrived exactly when it should have. Great service and an excellent chicken house for 3 chooks. The instructions to build could have been a bit easier to understand but in whole a great buy.”

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Posted 9 years ago

“Excellent value for money. A lovely big house and the run fits well. We have had to make a few small adjustments but nothing to worry about.”

Helpful Report

Posted 9 years ago

“Great chicken coop and run at a good price. Came well packaged. Instructions for assembly could have been better and some screws were missing, but overall, was quite easy to put together. Overall, a good product at a good price.”

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Posted 9 years ago

“Pleased with ordering and delivery communication. Minor probs as follows 1) 8 x C screws missing from kit 2) End block on part 16 was split along grain repaired using super glue 3) when opening nest box lid any water on the lid runs back into house/nest box. Overall pleased with product looks good, sturdy and is easy to clean”

Helpful Report

Posted 9 years ago

“Very good product, with everything needed included, however I did find the instruction sheet a little difficult to understand and read as it was rather small and poorly printed (like a bad photo copy). I would also question you claim that it is suitable for 5-8 birds (dependant on size) I have 3 point of lay hens in there and it is just about adequate so I think it would be very overcrouded with 8 even if they were bantams. Other than that I am very pleased with the unit. Thank you.”

Helpful Report

Posted 9 years ago

“Bought the Betty chicken house for my 4 hens - have painted and assembled it and it's pretty good for the money, bigger than I'd expected so happy my hens will have plenty of space. I selected next day delivery - I live in a rural area so was doubtful it'd come until day 2, but it came next day as promised. So overall I am very pleased - better than other companies I've dealt with.”

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Posted 9 years ago

“Very pleased with walk in hen enclosure - easy to build and excellent quality product. Hen hut - easy to build and reasonable quality for the price. Now have 3 very happy and safe hens!”

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Posted 9 years ago

“Once the order was processed they rang with delivery date- could only offer a time between 9-5 on a specfic day which meant having to be in for that time. When the delivery came one of the four parcels was missing - I had to ring/email the company re the missing item but this was delivered the next day so order complete. It would be good if a more specfic time slot could be given or a call about an hour before delivery. The reason for ordering this item in the UK was because there is no international delivery so we arranging our own shipping. We have yet to put up the chicken run so hope all the bits are there!”

Helpful Report

Posted 9 years ago

“Overall quite happy. The sturdiness is just ok for the price, and all very easy to put together and finish off. Only criticism I have is that the wheels I ordered for my chicken house are of appalling quality - within first yard of pushing chicken house into position they have buckled and gone off centre. Shame that such a minor thing has spoilt what is otherwise a good product for a good price. Delivery very quick also.”

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Posted 9 years ago

“Purchased the XXL chicken home, very good quality and easy to put together. However opening roof a bit fiddly and longer screws to attach to side walls would Improve fixing or some right angle metal strengthening.”

Helpful Report

Posted 9 years ago

Eggshell is rated 4.3 based on 997 reviews