Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.25

4.3 Rating 977 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 977 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 5 star review on 23rd April 2023

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality hutch, reasonable instructions and well designed.”

Helpful Report

Posted 6 years ago

“Product as advertised. Would be better if the instructions had the wheels on near beginning rather than end.”

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Posted 6 years ago

“"Overall, this is a pretty great coop. The wood is sturdy enough for purpose and it was shockingly easy to put together - for the most part - and the parts that were not easy to assemble were due to the fact that whoever originally attached the hinges merely guessed at their actual positions. Each hinge had to be removed, aligned, new pilot holes drilled (to prevent the wood from splitting) and reattached. This proved tedious and added about fifteen minutes to the assembly process. I didn't mind so much when the layer's box roof needed realigning, but when the actual roof failed to sit plumb to the other roof, it was fairly annoying. However, I'm pretty awesome and know how to build stuff and so it all went smoothly and I now have a coop that I'm confident will last for at least five years - especially if I continue to treat the wood as I did prior to assembly this time. The size is ideal for a larger holding of birds and I'm pretty pleased with the outcome - especially when value for money is considered.”

Helpful Report

Posted 6 years ago

“Arrived on the day arranged, 10 am so did not have to hang around all day....happy with the coop we put it together in one and a half hours. There was a bracket missing which I am sure we can get round that. Good value for money from a honest company.”

Helpful Report

Posted 7 years ago

“My coop was easy to order and it was delivered very quickly, however it would have been nice to receive some word from the company to say that the item had been dispatched, when it was delivered I had gone out, I was expecting to receive an e-mail confirming dispatch and giving some idea on delivery time. The coop itself was all in the package, no missing or broken bits. (I did expect some breakage due to the state of the packaging) The coop was easy to assemble even though the instructions were a bit sketchy, I had it built within an hour. The build is good and the coop looks very smart, the quality is good but slightly less than I had expected, I will have to make a few adjustments here and there to make the coop a little more sturdy. It would have been nice to get some ideas from the seller as to treatment of the timber, and how it might be possible to give it a longer life expectancy. I get the feeling that once you have bought your item then that is it, you are on your own from then onward.”

Helpful Report

Posted 7 years ago

“This coop is really good the wood is sturdy and the all the hinges are very strong. The only bad thing was that one part was broken in the box. Easy to assemble in the evening.”

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Posted 7 years ago

“Very pleased with my coop. All the bits and pieces were there to make it. Fairly straightforward to assemble in an evening and the finished product looks great. Well constructed and stylish. Only slight downside is the portable bar to lift the coop and wheel fitting timber is a different type and colour of Timber to the main coop but a minor issue. Looking forward to getting the chickens in to their new home.”

Helpful Report

Posted 7 years ago

We are sorry and will contact the carrier immediately and tell them to leave safe

Posted 7 years ago

“Very pleased with product. Now setup and looks sturdy and well built. Our hinges had slightly rough edge on the slide guides so are razor sharp if you catch fingers on them - doesn't detract from product though and easily filed. Still awaiting confirmation of delivery email(!) but rang to check delivery date/time - everything was delivered when promised over phone. Would reccomend”

Helpful Report

Posted 7 years ago

“Some snags with the website but rectified by phone. No confirmation of purchase or of dispatch received until after it was delivered. Coop arrived as promised by Courier who helped take it into the garden. Assembly straightforward although the instructions were very small and difficult to read in places. All parts present with spares except for two washers on the wheels kit, easily replaced.”

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Posted 7 years ago

“Good wee starter hen house . Easy to build up and screwed together really easily. Would recommend for beginners.”

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Posted 7 years ago

“Product arrived promptly. There were one or two small bits damaged. I emailed with photos of damaged parts and received a phone call to confirm problem. New parts dispatched promptly and now fitted. Good product hopefully chickens will love it.”

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Posted 7 years ago

“Good product does as advertised”

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Posted 8 years ago

“We LOVE the hen ark 100% . The extension run serves the purpose. (BUT why? oh why? does the end piece of the ark run- not fit to be used as the end of the extension run-such a shame and a waste of material.) We now have an odd end bit of ark run, which is unusable -perhaps a re-design and if so please include sensible instructions, in written steps, as they are not very clear. Ark so easy/ to use/ clean and move. Hens love the ramp and egg place easily accessible no bending !!”

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Posted 8 years ago

“so far ordered chicken coop last friday delivery date this friday coming so have not seen the quality or felt the width”

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Posted 8 years ago

“Am pleased with the product - this one is my third purchase (for nephews). Only downside was only two large washers supplied with "wheelie" kit - the instructions indicated the assembly should have had four.”

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Posted 8 years ago

“This run is ideal for me. However a couple of hitches. The poles were more difficult to put together as they were slightly out of shape. Needed to get son to straighten. Service and delivery were v good but clearly packaging was a bit beaten up. (Handling?) Price very competitive with others of similar nature and I like that I can expand. Would have given 5 stars if all was in good shape”

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Posted 8 years ago

“Service and delivery good and better than expected. Chicken shed went together great and fitted in less that an hour.”

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Posted 8 years ago

“Arrived on time. Took about 2 hours to put up. Good quality”

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Posted 8 years ago

“My order was dealt with efficiently and arrived on time. The instructions to put the coop together need to be better, it was unclear which run pieces were which. Fortunately, it was not a weekend (see a previous review) and Eggshell were more than happy to help when I rang. 3 ex bats have happily moved in and are laying well, so overall well happy with my coop purchase.”

Helpful Report

Posted 8 years ago

“I was disappointed to find that the next day delivery option didn't work on the site and I couldn't use it.”

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Posted 8 years ago

Eggshell is rated 4.3 based on 977 reviews