Eggshell Reviews

Name: Eggshell
Address: 4 The Quoin Estate, 73 Marlborough Road, Lancing, East Sussex
Rating: 4.26

4.3 Rating 997 Reviews

82 %

of reviewers recommend Eggshell

Company Reviews

Product Reviews

Metrics

4.3

Based on 997 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 76%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Eggshell 4 star review on 9th April 2025

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value, quick delivery.”

Helpful Report

Posted 10 years ago

“The hen house is generally well built and delivery efficient. One criticism is that the latches that are supplied as an alternative to the permanent fastenings for the run addition, which allow the run attachment to be removed are really cheap and flimsy. These will not last 5 minutes. We have therefore used the permanent metal attachments until we replace with a more suitable alternative.”

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Posted 10 years ago

“Quick and efficient service. Nice not to have any bits or screws missing!!!”

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Posted 10 years ago

“Good quality and easy to assemble.”

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Posted 10 years ago

“I haven't yet build the coop. However, when it was delivered there was a box of parts missing. This happens sometimes. What impressed me was the speed with which it was sorted out. The company listened to my problem, told me what they would do, called me back with a solution and arranged for delivery the next morning. The sign of a good company is how they react when things go wrong. Egg Shell dealt with it politely and efficiently. A clucking good job.”

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Posted 10 years ago

“Great delivery and service and quite easy to erect.”

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Posted 10 years ago

“No choice for delivery time 9-5pm, customer service kind enough to chase order. Coop arrived with a few scratches from transit but went up easily.”

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Posted 10 years ago

“As a 77 year old female, I found this very easy to build. The only problem was four oblong flat plates, I just can not find where they should go. Have given four extra coats of wood treatment in the hopes it outlasts me.”

Helpful Report

Posted 10 years ago

“Prompt delivery. Clear instructions to construct (only a Phillips screwdriver needed). 4 stars because of a crack in one of the many frames but not enough to weaken it. Materials seem good quality. I shall make a post in a forum each year to see how it is coping with English weather. I placed the coop behind the much larger old coop, for protection from the westerly winds. I will dismantle the old coop and make a weather break from some of the materials. The coops is quite light and will probably benefit from being staked down. Nice features include easy cleaning and egg collection. This would be ideal for a small garden with a run attached to the front. Our coop is inside a massive run with 6ft fencing and a movable extension. I don't like the idea of keeping hens in a very restricted area. They naturally want to forage for food and explore different environments. Recommended purchase.”

Helpful Report

Posted 10 years ago

“The chicken house is lovely and the pieces fitted together really well. The instructions were poor, too small and we have some bits left over we have no idea what to do with! It would have been nice to have written instructions to go with the diagrams.”

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Posted 10 years ago

“excellent design .. great service”

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Posted 10 years ago

“Arrived safe, easy to assemble, does the job.”

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Posted 10 years ago

“The Granary coop and runs are good but the latched door was put on the wrong side (where the nest box should have been) so I had to take it off and re-position it. Otherwise a good product and service was very quick.”

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Posted 10 years ago

“Good quality and good delivery time, but I wouldn't like to squeeze 6-9 chickens in it. Overall nice coop.”

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Posted 10 years ago

“I bought a Mayfair which was a really good price and great looking product. There are just a couple of issues that I had. I paid extra for 1-2 day delivery as I needed the product early, but when it hadn't arrived by the second day I emailed and was told this was because they needed to call me in person and confirm a delivery date. This wasn't made clear at the time and subsequently the delivery was later than I had paid for and the product arrived over two separate days, with no option to have the speedy delivery cost difference refunded. Also the ramp for the chickens to walk up to the coop came away from the metal fixing straight away (the two parts were fixed together before delivery and were screwed too close to the edge of the wood so had to be repaired. Other than that I am happy with the product itself and very happy with its price as it looks far more expensive :)”

Helpful Report

Posted 10 years ago

“The assembly instructions were very poor. There weren't any instructions on how to fit the run to the coop and how to fit the automatic door to the coop with the run attached. We assembled the run without the end panel and tied the run to the coop, we then squeezed in the automatic door control box above the door under the arch of the run. A very cobbled together approach but it works well and is secure.”

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Posted 10 years ago

“I ordered a nest box and arrived on time as expected. Very good service overall.”

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Posted 10 years ago

“good delivery (2 days), was simple enough to put together however nest box doesn't fit quite right as its slightly too big and is unsupported underneath, also some screws missing in action. The perches could do with being screwed in place rather than just slotting in loosely and the doors on opposite side to the nest box need a piece of wood (stop) fitting to prevent them from being pushed in on opening which could lead to the hinges being damaged. These are only small niggles and for the price feel the coop scores 4 out of 5”

Helpful Report

Posted 10 years ago

“Shame that the next day delivery did not happen as paid for, but after a few phone calls it was agreed to be delivered by noon the following day, Coop is well designed and went together really easy, my three ladies are enjoying it no end in their penthouse.”

Helpful Report

Posted 10 years ago

“Would have been 'Very Good' if it hadn't been for disappointing delivery. Waited in all day on the expected delivery date and the coop did not arrive. Rang Eggshell next morning who looked into it and informed me that the delivery company had delivered it to a neighbour over half a mile away ( they had not been to my address at all). I then had to make alternate arrangements to collect it, at a delivery charge of £19 + I thought it should have been delivered to my home which is not difficult to find or access. The Coop itself is very good and put together by myself and a female friend in just over an hour ! All I need now is the girls to put in it.”

Helpful Report

Posted 10 years ago

Eggshell is rated 4.3 based on 997 reviews