Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 14,899 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 14,899 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No complaints over product or cost. Very good value. Only slight issue was delivery later than first advised. However was told about this and kept up to date.”

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Posted 10 years ago

“The toaster was not well protected by the packaging and could easily have arrived damaged in my view. Padding is needed between the stock box and the outer shipping box.”

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Posted 10 years ago

“The ordering process was easy to navigate, and the goods arrived within a few working days. We are completely satisfied with the service that was given.”

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Posted 10 years ago

“Nice clear. easy to use website, good email info on order progress. Product (dual tube electronic ballast) was not easy to source, so it was good to find full specs, wiring etc online as PDF to confirm product suitability. Only gripe was shown as 'in stock' when in fact had to be backordered, so delivery took 8 days, but my telephone enquiry answered immediately by a human being who immediately gave me full info on order. Delivery system good with 1 hour slot given by mobile text, basically next day after arrived in store. Will use again, recommended.”

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Posted 10 years ago

“good service throughout”

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Posted 10 years ago

“Gd delivery gd product and cheap does exactly what it says very happy”

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Posted 10 years ago

“Good service start to end”

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Posted 10 years ago

“Easy and fast ordering procedure. Fast and flexible delivery options and first class communications throughout.”

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Posted 10 years ago

“Delivery very slow ( 1 week) on first order but no issues after that. Good prices and product.”

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Posted 10 years ago

“I had difficulty adding items to my basket,ended up with several baskets.Could just be me? Apart from that very good and quick delivery”

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Posted 10 years ago

“Hi, I received my delivery late, what I read in your delivery section that if order after 2pm it will be delivered next working day. And also I wasn't notify that there will be 2 separate delivery rather than all the items will be delivered at same time.. Thanks..”

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Posted 10 years ago

“The vendor was good with a lot of information on their website. The order process was easy. They lose a star for shipping via DPD who failed to deliver on time meaning I wasted time waiting in.”

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Posted 10 years ago

“Delivery was standard whatever the item ordered. £4.95 delivery for 4 light bulbs is not cheap.”

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Posted 10 years ago

“delivery was on time, and item was well packaged and was not likely to get damaged in transit.”

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Posted 10 years ago

“Very happy with the service you provided”

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Posted 10 years ago

“Was delivered with part short.Rang and explained no problem it was delivered next day.Very friendly and efficient staff.”

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Posted 10 years ago

“Good price, quick delivery - what else could one want?! Products worked fine so never had to check their after-sales service.”

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Posted 10 years ago

“products ordered (R63 bulbs) came quickly and well packed, thank you. A delivery date after order would have been helpful”

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Posted 10 years ago

“Positives: Range, choice of courier, ease of ordering Negatives: Cut of time of 2pm for next day delivery”

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Posted 10 years ago

“The item arrived the next day in good condition. However, the packaging seemed excessive and was not all recyclable.”

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Posted 10 years ago

Edwardes Bros is rated 4.9 based on 14,899 reviews