Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 14,895 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 14,895 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The site was easy to use and search for the products I was looking for. Overall price was the best i could find on tje web. Delivery was fast and efficient with good communication via text. Overall first class experience!”

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Posted 10 years ago

“Good price. Speedy Delivery.”

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Posted 10 years ago

“Easy site, easy order, good delivery. Good product too.”

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Posted 10 years ago

“I ordered black steel conduit. The website said contact you about delivery as it was to long for the courier, I emailed but got no answer. When I rang I got told that was out of date and it was now OK. Once I ordered the price and delivery time was excellent. Could have been packed better not just taped together, it got scratched a lot on the way and I wanted it to be visible so will have to repaint it. Overall happy because it was cheap, but not perfect.”

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Posted 10 years ago

“Parcel turned upon time with no issues. Will use again.”

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Posted 10 years ago

“Promptly notified me when delivery of my order was delayed and readily processed a refund when asked.”

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Posted 10 years ago

“Super delivery again”

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Posted 10 years ago

“right bits arrived in good time”

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Posted 10 years ago

“Very good service and advise would recommend this company”

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Posted 10 years ago

“Excellent delivery and I was kept informed all through the delivery process Good product but sightly more expensive than previously thought once total cost was added for 2 led garden decking lights only down size was a paid for postage and packing but the items could have fitted inside a jiffy bag instead I received a large box”

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Posted 10 years ago

“No problems with the goods which were well packed and all as ordered. Delivery man was in such a hurry though he was nearly back in his van by the time we got to the doo! to receive the delivery.”

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Posted 10 years ago

“No comment.”

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Posted 10 years ago

“With the delivery , we changed it to collect from delivery office . The delivery driver still came out ..”

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Posted 10 years ago

“Easy,quick, good value”

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Posted 10 years ago

“Initially, after placing my order online, I was not given delivery information - I assume because I had ordered 3-metre long conduit pipe which wouldn't be sent via courier. But after sending an email quering delivery ETA I received a prompt reply reassuring me that delivery would come via the company's own van/driver on a particular day. And I was advised that the driver would call me prior to arrival. On the day no problems with delivery at all. All items present and correct. And because the order came via their own van there was less chance of any damage to the pipes. So overall pretty satisfied, apart from the initial panic over delivery time. I would use this company again. Thanks.”

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Posted 10 years ago

“Fast and Efficient”

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Posted 10 years ago

“Good product info on the website, and delivery was as promised; kept up to date by email and text.”

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Posted 10 years ago

“Could have been better at responding in a timely manner to my sales enquiry. Besides that it was a very good and prompt service.”

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Posted 10 years ago

“instructions link did not work properly. Texted leave with any neighbour before delivery but had a not telling me "you were not in so we will call again tomorrow"”

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Posted 10 years ago

“paypal payment option”

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Posted 10 years ago

Edwardes Bros is rated 4.9 based on 14,895 reviews