Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 15,331 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 15,331 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cables arrived on time as stated”

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Posted 11 years ago

“Excellent customer service and advice and received my good next day”

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Posted 11 years ago

“Easy to purchase, unfortunately parcel was not delivered next day but the issue was resolved very quickly!”

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Posted 11 years ago

“effecient speedy service”

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Posted 11 years ago

“Overall a good supplier but finding items on the web site was not always as easy as some other sites. Received a part delivery but at no time was this communicated to me. Did not reply to 2 emails - one with product questions and other about missing item which turned out to be a 'to follow' item but help on the phone was good”

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Posted 11 years ago

“Product was broken when received. However, company representative was very apologetic and arranged for replacement to be delivered the next day.”

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Posted 11 years ago

“Good prices, good delivery feedback with tracking and an expectation of delivery time.”

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Posted 11 years ago

“A fast efficient service, items ordered were not in stock as first expected however I received a phone call explaining the situation and received the items within 48hrs”

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Posted 11 years ago

“Postage excessive, nearly as much as the items ordered. Would rather wait an extra day and pay less.”

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Posted 11 years ago

“Pleased to get help clarifying it was the correct product, prompt delivery, and risk-averse packaging”

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Posted 11 years ago

“Excellent delivery and I was kept informed all through the delivery process Good product but sightly more expensive than previously thought once total cost was added for 2 led garden decking lights only down size was a paid for postage and packing but the items could have fitted inside a jiffy bag instead I received a large box”

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Posted 11 years ago

“Would have been 5 stars however the wrong colour item was sent! Apart from that, very fast delivery and made it even better because it was free. Also, once I had advised the wrong item had been sent. They were more than helpful and the correct item was delivered to me the next day and incorrect item collected.”

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Posted 11 years ago

“Good supply and delivery. Only concern that MICC was shipped with no protection on open ends, Other wise fine.”

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Posted 11 years ago

“very good”

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Posted 11 years ago

“Best price, fast delivery”

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Posted 11 years ago

“Product found through search engine referal, order process clear and delivery was prompt.”

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Posted 11 years ago

“It would have been good if the Maidstone branch could have talked through the web payment”

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Posted 11 years ago

“Fast, efficient and of good quality”

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Posted 11 years ago

“The ordering process was easy to navigate, and the goods arrived within a few working days. We are completely satisfied with the service that was given.”

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Posted 11 years ago

“After delivering a sub-standard fan unit, which they could have easily avoided, they exonerated themselves by delivering a correct unit in their own transport within hours.”

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Posted 11 years ago

Edwardes Bros is rated 4.9 based on 15,331 reviews