Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.84

4.8 Rating 14,343 Reviews

97 %

of reviewers recommend Edwardes Bros

4.8

Based on 14,343 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 24th June 2023

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't received my product yet and it's been a long time since I bought it, they are claiming that the address is incomplete but the address is correct and I've already checked the address and it's correct thank you Igor”

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Posted 1 month ago

“Staff not so good, always waiting around when there's on 1 person there.”

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Posted 7 months ago

“I bought 26 of these, and 25 work brilliantly, pity about the one that had a fault .”

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Posted 8 months ago

“Good product but incorrectly advertised in the picture as the image is of a 32a rather than a 6a which is in the description. In my case, I wanted a 32a MCB but was in rush to get it so I overlooked the description which meant I purchased the incorrect product.”

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Posted 1 year ago

“Had what I wanted at the right price and branch was local. Seemed short staffed, had to wait a while, but only one other customer there!”

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Posted 1 year ago

“Pretty good customer service”

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Posted 1 year ago

“Service is fine but relatively expensive and shipping costs are high. My mistake - I ordered the wrong product so had to pay for the return and another shipping charge, but the refund on the product was processed fairly quickly”

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Posted 1 year ago

“Some wrong parts were sent although this was quickly corrected without fuss.”

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Posted 1 year ago

“Edwardes Bros had the item I wanted. I bought it.”

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Posted 1 year ago

“You supplied a variant of the product I ordered. I installed it because it works but it’s introduction to a bigger array has disrupted codes which required reprogramming. It was cheaper to do the work rather than waste a day waiting for a swap.”

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Posted 1 year ago

“They sent the wrong bezels, but with quick delivery and equally quick to send the correct ones, following a telephone call and, also arranged collection of the incorrect ones.”

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Posted 1 year ago

“Good web service, expensive on delivery though”

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Posted 1 year ago

“The only complaint their was no discount code on the product I purchased”

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Posted 1 year ago

“Switch promptly received but packed in a box far too big and could have easily been posted in a small jiffy bage”

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Posted 2 years ago

“Can’t comment yet as nothing yet delivered”

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Posted 2 years ago

“Will review when zi receive my ruder of smoke alarms Request premature”

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Posted 2 years ago

“Product itself received in working order but let down by poor delivery service. Pictures already sent.”

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Posted 2 years ago

“Ordered 19th November, received 18th January. Listed as 'in stock' but clearly wasn't. Some communication from company so not all bad. Wanted to increase order (and save on postage) but no effort from other end to make this happen. Product correct when it arrived and generally they did respond to emails.”

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Posted 2 years ago

“Purchased 5 meter length of blue rope light turned them on all fine one hour later a length in the middle had gone out bit disappointed but I guess that’s just a bit of bad luck ? Delivery was excellent no complaints there!”

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Posted 2 years ago

“The order was placed before 14:00 and qualified for a Next Day delivery. Unfortunately, it was not delivered the next day, but a day later which affected our business as we had a client waiting. Understandably, the whole country is experiencing delivery problems, but we as clients should be made aware that there is a possibility the promised Next Day delivery target to be missed.”

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Posted 2 years ago

Edwardes Bros is rated 4.8 based on 14,343 reviews