Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 15,326 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 15,326 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wonderful costomer service!!”

Helpful Report

Posted 16 hours ago

“Usual great service. However their delivery guys APC don't let you pick up from a Parcelshop which means you've got to hang around waiting for delivery. Never had this problem with the couriers they used before.”

Helpful Report

Posted 3 months ago

“Did as promised”

Helpful Report

Posted 3 months ago

“Got what I was looking for”

Helpful Report

Posted 4 months ago

“Good service but the shipping company they used was very bad . Due for delivery next day but delivered 4 days after. No apologies from the seller and have no update status by the seller.”

Helpful Report

Posted 5 months ago

“Edwardes are very good all round have been using them for over 30 years but they need to change to a better review system suggest they use google instead of collector reviews this is my second attempt to give feedback after giving a long review the first time”

Helpful Report

Posted 5 months ago

“Good experience overall after they initially sent an immersion heater element that wasn't the Backer manufactured part I ordered and was missing the rod thermostat (making it unusable). The part they sent was a totally different manufacturer (Redring) and was of inferior quality compared to the Backer manufactured part. Upon contacting Edwardes Bros, they quickly refunded me when I contacted them and the customer service and communication was very good.”

Helpful Report

Posted 6 months ago

“Best service with quality stuff.”

Helpful Report

Posted 7 months ago

“Delivery company was very poor,it took approximately 2 weeks to receive it.”

Helpful Report

Posted 7 months ago

“Arrived promptly.”

Helpful Report

Posted 7 months ago

“Great service from this company, competitive prices , fast delivery and free if you spend over £50+ VAT. My only gripe is that the postal charges can sometimes be high, an example would be that I recently missed an item from my main order. The item cost £11.70 and could’ve been sent tracked for under £3 but Edwardes charge was £8.34 for the postage - this is really frustrating.”

Helpful Report

Posted 8 months ago

“I was looking for a particualer type of MK mains plug. It was easy to find on the Edwardes website, price was competitive. Goods arrived promptly in good condition exactly as described.”

Helpful Report

Posted 9 months ago

“All good with delivery on time etc. however you used my redundant company name which had ceased trading over 5 years ago, and I specifically asked this name to be removed when I made the puchase. Cannot make a review on the switches as the job is scheduled this coming November.”

Helpful Report

Posted 10 months ago

“Aways good products from Edwardes, sorry to give 4 stars as a result of them using DHL, due to the weight the order was split between 3 parcels, all 3 of my parcels came on a different day, and one was even missing for awhile. Edwardes were brillant in chasing the deliveries, DHL's attiriude less so.”

Helpful Report

Posted 10 months ago

“Please see individual review of cables.”

Helpful Report

Posted 11 months ago

“Good prices and fast delivery”

Helpful Report

Posted 11 months ago

“Good,Just mentioning the amount was not certain of the benzel polished chrome.”

Helpful Report

Posted 1 year ago

“Great Service”

Helpful Report

Posted 1 year ago

“Edwardes great, DHL managed to deliver tot he wrong adddress!”

Helpful Report

Posted 1 year ago

“Quick delivery, quality product, straightforward installation.”

Helpful Report

Posted 1 year ago

Edwardes Bros is rated 4.9 based on 15,326 reviews