Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 15,152 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 15,152 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good experience overall after they initially sent an immersion heater element that wasn't the Backer manufactured part I ordered and was missing the rod thermostat (making it unusable). The part they sent was a totally different manufacturer (Redring) and was of inferior quality compared to the Backer manufactured part. Upon contacting Edwardes Bros, they quickly refunded me when I contacted them and the customer service and communication was very good.”

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Posted 4 weeks ago

“Best service with quality stuff.”

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Posted 1 month ago

“Delivery company was very poor,it took approximately 2 weeks to receive it.”

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Posted 1 month ago

“Arrived promptly.”

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Posted 1 month ago

“Great service from this company, competitive prices , fast delivery and free if you spend over £50+ VAT. My only gripe is that the postal charges can sometimes be high, an example would be that I recently missed an item from my main order. The item cost £11.70 and could’ve been sent tracked for under £3 but Edwardes charge was £8.34 for the postage - this is really frustrating.”

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Posted 2 months ago

“I was looking for a particualer type of MK mains plug. It was easy to find on the Edwardes website, price was competitive. Goods arrived promptly in good condition exactly as described.”

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Posted 3 months ago

“All good with delivery on time etc. however you used my redundant company name which had ceased trading over 5 years ago, and I specifically asked this name to be removed when I made the puchase. Cannot make a review on the switches as the job is scheduled this coming November.”

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Posted 4 months ago

“Aways good products from Edwardes, sorry to give 4 stars as a result of them using DHL, due to the weight the order was split between 3 parcels, all 3 of my parcels came on a different day, and one was even missing for awhile. Edwardes were brillant in chasing the deliveries, DHL's attiriude less so.”

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Posted 4 months ago

“Please see individual review of cables.”

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Posted 5 months ago

“Good prices and fast delivery”

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Posted 5 months ago

“Good,Just mentioning the amount was not certain of the benzel polished chrome.”

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Posted 9 months ago

“Great Service”

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Posted 10 months ago

“Edwardes great, DHL managed to deliver tot he wrong adddress!”

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Posted 11 months ago

“Quick delivery, quality product, straightforward installation.”

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Posted 11 months ago

“Good products at good prices”

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Posted 1 year ago

“It's always good dealing with Edwardes Bothers. No fuss deliveries and good online service. Also Efficient when I've been to their trade counter.”

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Posted 1 year ago

“Good range and prices delivery is great. Would recommend.”

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Posted 1 year ago

“Very good materials !”

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Posted 1 year ago

“Good prices but customer service could be improved”

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Posted 1 year ago

“Quality electrical accessories, competitive pricing and quick delivery.”

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Posted 1 year ago

Edwardes Bros is rated 4.9 based on 15,152 reviews