Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 15,018 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 15,018 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased overall with price, quality of product and delivery. I would however have preferred to use PayPal which I don't believe was possible on this occasion as I am very concerned about giving credit details to a company site I'd not used before. However I am generally pleased with the service that I received.”

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Posted 8 years ago

“Everything was ok accept 1 items was wrong, sent 2 emails to company but no reply yet. other than that items delivered quickly at a good price”

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Posted 8 years ago

“One of the items I bought was a 3m length of trunking. This item was poorly packaged and shipped in nothing more than a plastic bag. One end was badly scuffed so i had to cut 12 inches off - luckily i only needed 2.5m the were also a couple of dents which i will have to put up with. I also had to clean off black marks and light scuffs along the length of the conduit. Overall when it arrived t looked like it had been kicking around a warehouse for a few years. Other than that all items were correct and present an the delivery service was on time.”

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Posted 8 years ago

“The product I bought is fine. I needed a like-for-like replacement item which I could no longer get in my home town, because my former suppliers have ceased trading. I was glad to be able to get one. Delivery was not so good: the goods were delivered safely and fast enough, but I got conflicting, confusing and inaccurate messages by text and email from the courier, and 'phoning them was very inconvenient and time-consuming - they made it very hard to contact a human being. So that was unsatisfactory, sadly.”

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Posted 8 years ago

“Product delivered as ordered and quickly. Packaging was a bit extreme though. The item was a small key fob transmitter and was delivered in a large cardboard box wrapped in bubble wrap - This could have easily been a jiffy bag. That delivery had a big carbon footprint!”

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Posted 8 years ago

“Need to have mobile phone optimised web experience. Otherwise all good: notification about delivery; quick delivery ; items we'll packed. Would buy again here.”

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Posted 8 years ago

“The thermostat i purchased is perfect thank you, The delivery came a day after the day you said it would, if i had not phoned just after lunch i would have waited in all day.”

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Posted 8 years ago

“Excellent price, good service, prompt delivery = happy customer. Web site is a weak link - eccentric design and odd choice of fonts, and poorly though-out from the customers' point of view. First time I tried to buy, it froze as soon as I put something in the basket - nearly didn't come back. The customer log-in is nearly pointless as it seems that e.g. the delivery address would need to be entered with every order.”

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Posted 8 years ago

“I thought the postage charge was high for the items I ordered (5 fuses). I would have preferred a slower and cheaper option. As usual DPD were great, a really good service, but I'd rather have had 2nd class Royal Mail as the items were not urgent.”

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Posted 8 years ago

“Very satisfied from start to finish and I would recommend you”

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Posted 8 years ago

“Very quick service and a great price on th eitems I wanted. Only one suggestion - once you have added something to the basket on the website it is not easy to navigate back to the previous search results to order another item. Would be better if you could either select multiple items in one go, or have an easy way back to the previous page.”

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Posted 8 years ago

“Good products and service although hefty delivery charges.”

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Posted 8 years ago

“Entirely satisfied Nothing went wrong Delivery arrived as expected”

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Posted 8 years ago

“I was very pleased with the service I got right down to delivery. I was away there day of arrival but with there system used I could divert delivery to a neighbour. Thank you”

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Posted 8 years ago

“Reasonable price, delivered promptly”

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Posted 8 years ago

“Very fast delivery, but why oh why was the box so massive for the small flouresent tubes , it was huge , and I mean huge ?”

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Posted 8 years ago

“Overall the service has been excellent with delivery as promised. Although a slight niggle is a lead not working properly. Perhaps equipment should be tested before dispatch?”

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Posted 8 years ago

“prompt service god prices ! Would use again.”

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Posted 8 years ago

“Good but would be better if they delivered to the isle of wight”

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Posted 8 years ago

“All aspects from the product to the service was good. Thanks”

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Posted 8 years ago

Edwardes Bros is rated 4.9 based on 15,018 reviews