Edwardes Bros Reviews

Name: Edwardes Bros
Rating: 4.85

4.9 Rating 15,331 Reviews

97 %

of reviewers recommend Edwardes Bros

4.9

Based on 15,331 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Edwardes Bros 5 star review on 8th October 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“***”

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Posted 9 years ago

“Excellent service both price and delivery”

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Posted 9 years ago

“I find your website search engine is not good. I always have difficulties finding the product I need.”

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Posted 9 years ago

“Fast Reliable Service”

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Posted 9 years ago

“Was delivered on time. Thanks for good service. The only improvement could be making the cut off for next day's delivery 5.00pm not 2.00pm.”

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Posted 9 years ago

“After sales service is very good if fact, excellent. However, I would rather have my order undamaged in the first place!”

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Posted 9 years ago

“Good service”

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Posted 9 years ago

“yes good quick dispatch and delivery of item can't fault them”

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Posted 9 years ago

“Very quick delivery after ordering which took me by surprise when the driver called me to say he was on his way. The only down side was I didn't know the delivery date / time slot so I was lucky to have somebody there to receive the items. Good web site, excellent delivery driver almost a 5 except time slot.”

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Posted 9 years ago

“There was insufficient stock to meet our full order requirements but not advised until the order was received. Not a show stopper but slightly inconvenient”

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Posted 9 years ago

“Product was excellent but could have come by post which would have been a cheaper option.. Shipping by van cost about as much as the cable I bought. No post option was offered.”

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Posted 9 years ago

“Confusion about delivery! Got emails from DPD to say delivery was cancelled because nothing supplied to delivery company. It did arrive and had not been cancelled!”

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Posted 9 years ago

“Good prompt service”

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Posted 9 years ago

“Good service, competitive prices.”

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Posted 9 years ago

“Very pleased overall with price, quality of product and delivery. I would however have preferred to use PayPal which I don't believe was possible on this occasion as I am very concerned about giving credit details to a company site I'd not used before. However I am generally pleased with the service that I received.”

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Posted 9 years ago

“Everything was ok accept 1 items was wrong, sent 2 emails to company but no reply yet. other than that items delivered quickly at a good price”

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Posted 9 years ago

“One of the items I bought was a 3m length of trunking. This item was poorly packaged and shipped in nothing more than a plastic bag. One end was badly scuffed so i had to cut 12 inches off - luckily i only needed 2.5m the were also a couple of dents which i will have to put up with. I also had to clean off black marks and light scuffs along the length of the conduit. Overall when it arrived t looked like it had been kicking around a warehouse for a few years. Other than that all items were correct and present an the delivery service was on time.”

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Posted 9 years ago

“The product I bought is fine. I needed a like-for-like replacement item which I could no longer get in my home town, because my former suppliers have ceased trading. I was glad to be able to get one. Delivery was not so good: the goods were delivered safely and fast enough, but I got conflicting, confusing and inaccurate messages by text and email from the courier, and 'phoning them was very inconvenient and time-consuming - they made it very hard to contact a human being. So that was unsatisfactory, sadly.”

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Posted 9 years ago

“Product delivered as ordered and quickly. Packaging was a bit extreme though. The item was a small key fob transmitter and was delivered in a large cardboard box wrapped in bubble wrap - This could have easily been a jiffy bag. That delivery had a big carbon footprint!”

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Posted 9 years ago

“Need to have mobile phone optimised web experience. Otherwise all good: notification about delivery; quick delivery ; items we'll packed. Would buy again here.”

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Posted 9 years ago

Edwardes Bros is rated 4.9 based on 15,331 reviews